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Anmeldelser af The Pitlochry Hydro Hotel

3.5 out of 5
The Pitlochry Hydro Hotel
KNOCKARD RD, PH16 5JH, Pitlochry, Scotland

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 243 af i alt 841 anmeldelser" "
Bedømmelse på 8 − Udmærket. 271 af i alt 841 anmeldelser" "
Bedømmelse på 6 − Okay. 191 af i alt 841 anmeldelser" "
Bedømmelse på 4 − Dårligt. 87 af i alt 841 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 49 af i alt 841 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

7,4/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lene Birket

Overnattede 1 nat i juli 2023
Svar fra Chris den 30. jul. 2023
Thanks

2/10 Forfærdeligt

Alexander Steen

Overnattede 1 nat i april 2022
Svar fra Artur den 7. maj 2022
Thank you for your feedback Kind Regards Artur

6/10 Okay

Dorte

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Værelset med bad var gammelt og slidt men rent. Vi fik en god modtagelse af personalet som også gav anvisning til, hvad der var at se i byen. Morgenmadsbuffetten var fin.
Overnattede 1 nat i juli 2019
Svar fra Carlo den 30. apr. 2022
Dear Dorte, Thank you for your Review. Kind Regards Carlo Petza General Manager

6/10 Okay

angus, dk

Overnattede 2 nætter i juni 2019

10/10 Fremragende

Neil

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good parking, warm welcome and delicious traditional food. What’s not to like
Overnattede 1 nat i maj 2024
Svar fra Chris den 27. maj 2024
Hi, thanks so much, we really appreciate it.BestChris

8/10 Udmærket

Katherine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was very pleasant to stay at. The building itself is quite old but everything was clean and the staff was wonderful.
Overnattede 1 nat i maj 2024
Svar fra Chris den 23. maj 2024
Hi, thanks a million, we are all delighted with your review.BestChris

10/10 Fremragende

kay

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What an amazing place, great staff...older place with charm!!!!
Overnattede 1 nat i maj 2024
Svar fra Chris den 23. maj 2024
Hi, brilliant news, thats a few top scores on the bounce and it really helps with motivation to keep on doing it.BestChris

10/10 Fremragende

Linda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cute town, friendly and oh such beautiful countryside.
Overnattede 1 nat i maj 2024
Svar fra Chris den 21. maj 2024
Hi, thanks for the top score, we love it.BestChris

6/10 Okay

Kristina

Rejste med familie
Synes godt om: Service og personale
The property is very old but maintained. It was reasonably clean but style was outdated. The location is excellent for exploring the area. We choose the property because there was nothing else available. It was perfectly adequate for one night.
Overnattede 1 nat i maj 2024
Svar fra Chris den 20. maj 2024
Hi, not quite wowed you but we appreciate the positives.BestChris

6/10 Okay

Lucie

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Pas dair climatisé
Overnattede 2 nætter i maj 2024
Svar fra Chris den 20. maj 2024
Thanks for postingBestChris

8/10 Udmærket

Beth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
no fridge. tv didnt work. couldnt be fixed in 2 day stay.
Overnattede 2 nætter i maj 2024
Svar fra Chris den 20. maj 2024
Hi. thanks for posting. None of our rooms have fridges and apologies on the tv situation. We think the problem was more analogue related as working fine now.BestChris

8/10 Udmærket

Bobbi-Jo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Love the quaintness and the older look but some things do need updating. Curtains are terrible and stained. Shower head was smaller than actual knob for turning it on. Overall cute place though.
Overnattede 1 nat i maj 2024
Svar fra Chris den 20. maj 2024
Hi, thanks for posting, curtains in certain areas are on our hit list.Thanks for the positives.BestChris

6/10 Okay

Elaine

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was unusually warm so windows needed to be open in our room. Unfortunately we didn’t sleep well as room 228 appears to be towards the back of the kitchen area where a very early delivery was made around 6am making a lot of noise. Sleep impossible. This was a stopover to get some rest on a very long journey so unfortunately we were more tired than we’d planned. Nice looking hotel and grounds with easy parking.
Overnattede 1 nat i maj 2024
Svar fra Chris den 11. maj 2024
Hi, really sorry to read things were not quite right. Ordinarily our first delivery is 7.30 so I will check on that.Thanks for the positives despite your frustration.BestChris

10/10 Fremragende

Susan

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly clean comfortable and very welcoming to our dog
Overnattede 1 nat i maj 2024
Svar fra Chris den 10. maj 2024
Thanks a million, much appreciated.Chris

10/10 Fremragende

margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Chris den 10. maj 2024
Thanks

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice location. Convenient
Overnattede 1 nat i april 2024
Svar fra Chris den 10. maj 2024
Thanks for a top score, much appreciated.BestChris

10/10 Fremragende

Dale

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice pool, good room
Overnattede 1 nat i maj 2024
Svar fra Chris den 10. maj 2024
Thanks

10/10 Fremragende

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, nice staff. A very enjoyable stay and we are likely to be back.
Overnattede 2 nætter i maj 2024
Svar fra Chris den 10. maj 2024
Thanks so much, we are delighted.BestChris

8/10 Udmærket

Andrew

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel had good amenities. Nice spacious bar and outside sitting area. Great for staying with dog and 5 minutes walk to centre of Pitlochry. Would definitely stay again.
Overnattede 2 nætter i maj 2024
Svar fra Chris den 10. maj 2024
Hi, great news and pleased all was well.BestChris

8/10 Udmærket

Sara

Overnattede 1 nat i april 2024
Svar fra Chris den 27. maj 2024
Thanks

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Chris den 10. maj 2024
Thanks

8/10 Udmærket

Etienne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel, might look dated in some aspects in the common area . The room I slept in seems to have been modernized but the tv system is cruelly small considering the distance from the beds. A better isolation from the pool section might be desired . Rooms 1,-5 are passing close to the pool section which leave a smell of chlorine when passing through much of the day.
Overnattede 4 nætter i april 2024
Svar fra Chris den 26. apr. 2024
Hi, thanks for posting and despite a couple of grumbles you have been fair with your score which is appreciated.BestChris

8/10 Udmærket

Gerald

Rejste i en gruppe
Synes godt om: Service og personale
für den Preis Renovierungsbedürftig, Bar und Restaurant o.k.
Overnattede 2 nætter i april 2024
Svar fra Chris den 26. apr. 2024
Thanks for posting, we appreciate it.

6/10 Okay

Jane

Rejste med partner
Synes godt om: Rengøring
Hotel a little tired in places. Some of the staff could do with learning a few more "customer service skills ", staff on reception where very helpful.
Overnattede 2 nætter i april 2024
Svar fra Chris den 26. apr. 2024
Hi, thanks for posting. We have a developing team and all work as hard as we can to get as much right as we can.BestChris

4/10 Dårligt

terry

Overnattede 1 nat i april 2024
Svar fra Chris den 10. maj 2024
Thanks

10/10 Fremragende

Yvonne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Paintwork & carpets needing some TLC
Overnattede 2 nætter i april 2024
Svar fra Artur den 20. apr. 2024
Hello, thank you for your post; the points have been noted.BestArtur

10/10 Fremragende

George

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An older building,could do with some t.l.c but over all a really nice stay. Staff were lovely plenty of hot water and everything worked, really enjoyed the pool etc.
Overnattede 7 nætter i april 2024
Svar fra Artur den 16. apr. 2024
Hello, thank you for the review and the high score; it is greatly appreciated.Best Artur

8/10 Udmærket

Lynsey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
A lovely setting. Staff were all lovely. A good breakfast. The hotel is looking a little tired in general. I understand it’s an old building but keeping on top of rotting wood around the shower or painting jobs could be looked at. The hotel was clean.
Overnattede 1 nat i april 2024
Svar fra Artur den 16. apr. 2024
Hi, thanks for posting and positives, I will look in to maintenance issue straight away. Best Artur

6/10 Okay

Stuart

Rejste med partner
Synes godt om: Service og personale
The building, beautiful, the main area’s inside are lovely, the bedrooms could be cleaner and brighter, for us we had the weekend including breakfast and dinner, breakfast 10/10 dinner on both nights 4/10 in my opinion the dinner was not value for money, overall stay for us 6 out of 10 would have been 8/10 if evening meals were better
Overnattede 2 nætter i april 2024
Svar fra Artur den 16. apr. 2024
Hi, thanks for your feedback and positives, sorry to hear you didn't enjoyed our dinner, I will check this with chef and see where we can improve. Best Artur

8/10 Udmærket

Ann

Rejste med partner
Enjoyed stay only thing was could not open bedroom window
Overnattede 1 nat i april 2024
Svar fra Artur den 17. apr. 2024
Hi, thanks for posting and glad you enjoyed your stay.Best Artur

4/10 Dårligt

Natalie

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra Chris den 26. apr. 2024
Thanks

8/10 Udmærket

Yvonne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Chris den 26. apr. 2024
Thanks

8/10 Udmærket

Rita

Kettle was not working in the room. In the room 129 floor was very uneven. Car parking facilities are terrible. I am a Blue Badge holder and at 8.00pm on the 8th when I arrived there was no parking. The overflow car park was full of cars and some service vehicles. Looking at the vehicles I don’t think they were residents at the hotel.
Overnattede 1 nat i april 2024
Svar fra Artur den 10. apr. 2024
Hi, thank you for posting. I have checked the kettle and it was unplugged. Apologies for the issue with the car park; the hotel is very busy at the moment, and even a large car park like ours is sometimes full. Best Artur

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property but in need of refurbishment otherwise a very relaxing and warm stay
Overnattede 2 nætter i april 2024
Svar fra Artur den 8. apr. 2024
Hi, thank you very much for top score, we love it. Best Artur

10/10 Fremragende

Marlynne

Overnattede 2 nætter i april 2024
Svar fra Chris den 26. apr. 2024
Hi, thanks for the top score.

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Chris den 26. apr. 2024
Thanks

8/10 Udmærket

Murray

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Staff were very attentive and the food was delicious. We had dinner in the restaurant, sirloin steak was cooked to perfection and the fish and chips were to die for!
Overnattede 1 nat i marts 2024
Svar fra Artur den 31. mar. 2024
Hi, great news and thanks so much for posting. Really pleased you enjoyed our food. BestArtur

10/10 Fremragende

Carol

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, nice big rooms , big single beds , food choices in restaurant and bar was very good and plentiful. The swimming pool and jacuzzi w are an added bonus.
Overnattede 2 nætter i marts 2024
Svar fra Artur den 31. mar. 2024
Hi, thanks for the post, we are all pleased you had a nice time and thanks for the compliment on our team, food and room. Best Artur

6/10 Okay

IAN

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Chris den 26. apr. 2024
Thanks

8/10 Udmærket

Colin

Synes godt om: Rengøring, service og personale, faciliteter
Very nice stay staff very efficient very clean but a bit tired .
Overnattede 1 nat i marts 2024
Svar fra Artur den 25. mar. 2024
Hi, thanks for the post and kind words about our staff, glad you had a nice time.BestArtur

6/10 Okay

Charles

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Was ok
Overnattede 5 nætter i marts 2024
Svar fra Artur den 25. mar. 2024
Hi, thanks for posting.

8/10 Udmærket

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale
A warm comfortable hotel. Good food and choice, Spacious warm bedrooms with every facility. The Spa, was excellent and a great addition. Yes, the hotel does need updating, the windows and paintwork, but it did not in any way make our stay less comfortable. The price was competitive and would definitely stay here again.
Overnattede 4 nætter i marts 2024
Svar fra Artur den 21. mar. 2024
Hi, thank you for your review, we are very happy that you had a pleasant stay in our hotel and hope to welcome you again soon. Best Artur

8/10 Udmærket

Jan

Rejste med partner
Synes godt om: Faciliteter
This was a lovely relaxing break and good value for money
Overnattede 3 nætter i marts 2024
Svar fra Artur den 21. mar. 2024
Hi, thanks for the high score and we are all pleased you enjoyed your break. Best Artur

8/10 Udmærket

Alan

Rejste med partner
Place needs updating . Food excellent.
Overnattede 1 nat i marts 2024
Svar fra Artur den 21. mar. 2024
Thanks for posting and positives , yes some of the are are a little dated and we are working on them. Best Artur

10/10 Fremragende

Stuart, Glenrothes

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent and friendly staff.
Overnattede 1 nat i marts 2024
Svar fra Artur den 21. mar. 2024
Hi, thanks for the post and wonderful comment, we really appreciate it. Best Artur

6/10 Okay

Richard

Rejste med partner
Synes godt om: Service og personale
Had a nice stay at the Pitlochry Hydry. Albeit it is extremely dated and straight out the 80’s the rooms are relatively clean and tidy. A smell of wet dog in our room. The pool and sauna were nice and relaxing. Thanks
Overnattede 1 nat i februar 2024
Svar fra Artur den 17. mar. 2024
Hi, thanks for taking time to review us. Yes, we are an old building and each day we make progress on the appearance and comfort of it.BestArtur

4/10 Dårligt

rebecca

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Tatty rooms, we paid for a superior room, and it was cheap, office like furniture- room was large, but in no way worth the money spent. Service was average at best, no music in the bar or at the pool, so it had no atmosphere at all. The pool amenities weren’t good either, lots of broken lockers, we chose this hotel in part for the jacuzzi , which took approx 20-30mins to become operational again after one use. Very old and guests were sitting in it when off, on cleaning cycle. We waited 45 mins in the pool and didn’t get to use the jacuzzi or sauna as they were small or out of service. I wouldn’t stay here again. When we checked out, no one was at reception so we couldnt even feedback to them in person our disappointment.
Overnattede 1 nat i marts 2024
Svar fra Artur den 11. mar. 2024
Hi, thanks for the post and apologise for a few issues, I can't find any record from Saturday of sauna or jacuzzi being out of service, but Ill double check that, sorry that we did not meet your expectation. BestArtur

10/10 Fremragende

Keith

Forretningsrejsende
Plenty of free parking. Quiet area close to the town centre. Comfortable bed and spacious room. Bar and restaurant available. Would definitely book again if working in the area.
Overnattede 1 nat i marts 2024
Svar fra Artur den 6. mar. 2024
Hi, thanks so much for the top score and kind words. Glad to hear that you will try us again at some point. RegardsArtur

2/10 Forfærdeligt

Linda

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was manky. The carpet was actually disgusting it made me baulk. Stained, like urine. Dust on top of pictures about 1cm thick. Duvet was torn. Shower terrible. No heater in bathroom. General cleanliness was so so poor.
Overnattede 2 nætter i marts 2024
Svar fra Artur den 6. mar. 2024
Hi, really sorry we have fallen short of your expectations. I will check room you stayed in this morning. Sorry things were not quite right for you.RegardsArtur

6/10 Okay

Leiby

Synes godt om: Faciliteter
A lot of potential for this place, but will take time and money
Overnattede 1 nat i februar 2024
Svar fra Artur den 1. mar. 2024
Hi, Thanks for the post, there is lot of potential and slowly we will make progress with upgrades. BestArtur