Hotel i Pistakee Highlands, McHenry

"The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

"Room had spiders/webs in corner, toilet seat was not fully screwed to toilet, extremely small TV had picture 3-4 inches smaller than screen, door to porch had foggy glass, paint/cement on porch was all peeling. We decided to leave and drive home after supper."

"The front desk clerk was very nice when I checked in. I luckily got the last available room, and it was late at night. The room was nice, clean, and I slept great. The breakfast was fantastic. The pool was nice and the workout room as well. I forgot my toothpaste, and the front desk gave me a complimentary packet. Checkout was quick and easy. I would definitely stay here again."

"Kunne få et rygerværelse til min mand!!! Mangler en elevator, men jeg tager bare et trin ad gangen, når det går nedad fra 1. sal til stuen. I nærheden af min søster's bopæl og har booket det igen for 4 dage!!! Glæder mig til at komme igen imorgen (10/10)!!! God morgenmad!!!"

"Great place. Affordable large rooms with comfortable beds. Only downside was the curtains were pretty much see-through which was kind of awkward when facing the parking lot. "

"Great customer service, food and the property was very clean. The pool was out of service."

"The room was clean. We enjoyed the pool. Parking was easy. Breakfast was OK."

"Bottom sheet had 3 circle spots on it ranging from 2 and half inch down to 1inch. Informed desk and was given sheets and had to change ourselves. Shower had mold spots on soap shelf(3) and base wall had 4inches near drain wall. Was told cant do any comp because booked thru Expedia... Not happy"

"All most no breakfast, "

"First off when I booked my room wasn’t ready. Somebody was already checked into my room so they moved me to another room which everything that has supposed to be ready really wasn’t ready. They didn’t tell me that it was a pet friendly floor so the dog barked all night and you had a pieces to the bed being broken off and everything. It was just terrible."

"We arrived at the hotel very late and discovered after checking in that the bed linen hadn't been changed. After speaking with the front desk, I was moved to a different room."

"The lake view was the only nice thing. Room had nothin. A bed and small table with chair. No phone to contact office, no fan, no TV, no refrigerator, no internet / WiFi, no in-room bathroom, no sink, no mirror, a detached head board, two flat pillows looked already used."