Hoteller nær Pine Trail Shopping Center

"The room was never mopped the floor was dirty. My bathroom was never swept or mopped. There was hair already in the tub and on the bathroom floor. The hair dryer had cracks in it so I never used it but needed to . The shower curtain was to small and had rips in it at the top."

"Muy bueno"

"Dirty and smelled."

"Staff was very friendly and helpful room was very clean"

"Everything was great except breakfast part of our stay. The guests waited behind several staff members filling plates to get their breakfast. Then guests were standing around with no hot items, fruit, muffin or bread items left. We ended up going out for breakfast, there are plenty of places to go nearby. This happened Saturday, Sunday, and Monday. Possibly this was a one time problem and was handled. Tuesday and Wednesday we were able to have a great breakfast. The location is convenient to...

"Great room, had a full kitchen with great tv too."

"Un buen lugar para pasar unos días de vacaciones cuando estás en West Palm Beach Florida"

"It was a little paradise and we felt welcomed & cared for. Love the pool & the kitty cat -such a wonderful stay"

"Great room and excellent staff"

"The air conditioning didn’t work, and a dehumidifier was set up, which made a lot of noise. The room smelled damp. The dining area was far too small, and there wasn’t enough space for us during breakfast. They had also run out of milk. The receptionist who welcomed us could have used a bit more warmth and a smile."

"The staff across the board were lovely, the rooms clean and nice. I was on the airport side and could hear planes coming in but it wasn’t terrible nor did it shake the room. Happy hour at the bar is a fantastic bonus. Breakfast was above average in my experience. My only real complaint was the pool was being re-done during my stay and I didn’t see any indication of that during my booking or before arriving on site. Aside from that, a solid 4.5/5."

"drinks at the pool overpriced for quality of drinks, food was ok."

"The staff was very nice and friendly. Overall great experience so I decided to book with this hotel again"

"There was a couple small hiccups to start, the first not enough towels and second the elevator broke for a few hours on the 10th floor; however, staff was super accommodating and made up for it they went above and beyond. The rest of the stay was exceptional and I would definitely stay there again."