Hoteller nær Cross County Plaza

"The room was never mopped the floor was dirty. My bathroom was never swept or mopped. There was hair already in the tub and on the bathroom floor. The hair dryer had cracks in it so I never used it but needed to . The shower curtain was to small and had rips in it at the top."

"The hotel smelled like cigarette and the pillows were like flattened cardboard and very small. I only stayed one night so we made it work."

"nice waffle maker at the free breakfast. decent sized room, tv was huge and bed was comfy. the pillows were on the smaller side, didn't bother me just a heads up for those that need lots of large fluffy pillows. the room had a very musty smell i'm assuming it came from the AC? probably needs a filter change? if you have allergies or a sensitive nose please beware"

"Perfect room layout. Big window, lovely."

"Everything was great except breakfast part of our stay. The guests waited behind several staff members filling plates to get their breakfast. Then guests were standing around with no hot items, fruit, muffin or bread items left. We ended up going out for breakfast, there are plenty of places to go nearby. This happened Saturday, Sunday, and Monday. Possibly this was a one time problem and was handled. Tuesday and Wednesday we were able to have a great breakfast. The location is convenient to...

"Un buen lugar para pasar unos días de vacaciones cuando estás en West Palm Beach Florida"

"drinks at the pool overpriced for quality of drinks, food was ok."

"Great room and excellent staff"

"The air conditioning didn’t work, and a dehumidifier was set up, which made a lot of noise. The room smelled damp. The dining area was far too small, and there wasn’t enough space for us during breakfast. They had also run out of milk. The receptionist who welcomed us could have used a bit more warmth and a smile."

"We decided to stay here for a last minute trip. The staff when checking in was friendly and helpful. The room was not immaculately clean but not too many issues initially. The toilet was very short and we even had issue with it overflowing. We only changed the door tag to allow a cleaning one day and they came in and took trash and took old towels but left the beds unmade. I’ve never had this happen at a hotel where the bed was left but everything else done. We requested a pack and play for our...

"Good"

"The staff was very nice and friendly. Overall great experience so I decided to book with this hotel again"

"Great Experience"

"Ok, I’m a boomer, I had difficulty with the smart keypad. Room appeared clean but floor was dirty, which I discovered when I walked in bare feet. Shower had cold water in the morning. Management was defensive when I explained my experience."