Hoteller nær Phoenixville Public Library

"Breakfast was fresh the staff all friendly and helpful ac/heat works great "

"Clean"

"Paid breakfast. So did not use it. Parking is good "

"Lacked cleanliness. It had a really bad smell. "

"Paid for two rooms, but one of the rooms had a bad smell. They said theyd take care of it while we were out for dinner. I came back to the room unannounced to an ozone machine running at 8:30pm. You cant be in a room with ozone running for a minumum of 4 hours and in most cases its recommneded 24 hrs or more with limited airflow, like in a hotel. The night manager, minimized it and would not give us a dofferent room or money back. "

"Check in and out was easy. The room was nice and clean. The bed was comfortable, as were the pillows. I liked having the fridge and microwave (thought, word to the wise its not a strong wattage) I did have an issue with the iron and they fixed the issue within 5-10 minutes after I called. There were elevator issues, which were annoying as heck, especially when you are on the 7th floor and weren't looking to go to the "gym" and had to climb up, but it is what it is... The breakfast was good,...

"Ok at best no locks on door"

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"Friendly staff. Clean room"

"The thing we didn't like is the breafast. Everything was cold."

"Everything about this place was fantastic. My room was very quiet and peaceful. Ana at the front desk provided excellent customer service."

"Parking was easy and the coffee was good. It was a grab and go breakfast."

"The hotel is in transition so we were willing to cut them a little slack, but despite asking, we never got fresh towels or more coffee or the trash emptied in six days. Or the beds made. The room itself was adequate and we loved the soaps and shampoos."

"No cinnamon buns. The only thing that sets Holiday Inn Express apart from other mediocre breakfasts. No recognition from the staff for gold member status. Had to get our room key reprogrammed because someone attempted to enter our room. No apology."

"Charged a extra charge on our card for no reason that was difficult to track them down to take off. Staff friendly but not bright. Place old and a poor value for the price."

"Everything was basically good except there was no heat in the room"