Spahoteller i Phoenix

"Fin pool, men ingen atmosfære"

"Amazing resort with so many amenities!"

"Great communication"

"BEWARE of this so-called “five-star” resort. From the outside, it honestly looks more like a prison than a luxury resort, with plain buildings surrounding a few glorified pools. Our biggest issue was with our check-in. We arrived on time with confirmed reservations, yet Rebecca told us there were no rooms available. She offered to move us closer to our second room, stating it would be only $200 for our entire stay. Based on that, we agreed. She never disclosed the true cost or explained any...

"The energy is low starting from the valet. He looks tired maybe because of the Arizona heat. Staff at front desk we didn’t feel the friendliness. I believed in “Service with a Smile”. Didn’t feel we are welcomed. One question one answer. Breakfast is good but didn’t get the customer service we needed. Tone of voice from the waitress when we are getting our orders sounds like she’s having a bad day. The property is very clean & organized. Service is poor!"

"It has a lot of character. The rooms are also spacious."

"Clean room, friendly staff, we enjoyed the night swimming and the jacuzzi outdoor and we watched the full moon. Beautiful surrounding!"