Udendørs pool, åben fra kl. 06.00 til kl. 22.00, parasoller, liggestole
Tjek tilgængelighed

Anmeldelser af Sonesta Suites Scottsdale Gainey Ranch

3.5 out of 5
Sonesta Suites Scottsdale Gainey Ranch
7300 E Gainey Suites Dr, Scottsdale, AZ

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 590 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 246 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 103 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 1005 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Birgitte

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2020
Svar fra Kara Mason, Revenue Manager den 26. okt. 2020
Thank you so much for taking a moment to share the impressions of your recent visit with us. It makes our day to hear that you enjoyed your stay! We always appreciate feedback, both positive and negative, so we can improve our guest experience. On behalf of our Sonesta Suites Scottsdale Family, we hope to see you again the next time your travels bring you back to Scottsdale, AZ. Until then, wishing you all the very best and take care!

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property we keep coming back to. Staff so friendly. Love it here.
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Debra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Truly enjoyed my stay at this hotel, the suite is comfortable and very well equipped, the staff is friendly and helpful, and the pool courtyard is beautiful and restful. I’m impressed and plan to return!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Sylvia

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and nice staff
Overnattede 1 nat i maj 2024

6/10 Okay

Jared

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was excited to stay here after my first reservation was cancelled but once we walked into the room that went away. The room was decorated nicely with modern “stuff.” It was clean and everything but the carpet was torn, it smelled of heavy perfume, and though it was a suite we had to move much of the decorations just to have a place for our luggage. The staff was nice but the music in the lobby is way to loud and again the heavy perfume… The breakfast was great and the property was nice, I just don’t think I would choose this place over a similar option.
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Ral, Sitka

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good accommodations, convenient location, liked the one bedroom suite.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jessica

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location! Great service!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

PATRICIA

Rejste i en gruppe
Great stay!!! Great recommendations. Thank you!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Sheri, Abbotsford

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were very happy with our stay at Sonesta! The staff were friendly and accommodating, the pool area beautiful, and the breakfast satisfying. We would definitely stay here again!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Isabelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Je recommande la chambre Cabana. Ça fait toute la différence. Nous avons passé un beau séjour. Très bon service. Merci
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Ariadna

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

6/10 Okay

Dan

Rejste med familie
Synes godt om: Service og personale, faciliteter
This property was conveniently located for the places that we needed to get to while in the Phoenix area. Unfortunately it is starting to show its age; carpets and some doors were in rough shape and showers should be updated with newer fixtures and safety bars. The housekeeping “light touch” was ineffective in my opinion, necessitating numerous trips to the desk to request additional towels and TP. When the room was cleaned it was not done very well. We found bits of broken glass in the carpet on two occasions, so who knows how long they had been there.
Overnattede 10 nætter i april 2024

8/10 Udmærket

Tammy S

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Tammy, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua Talbot

10/10 Fremragende

Leah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were fantastic and I would stay again.
Overnattede 4 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Leah, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Gerald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is our second time staying here and it has been great both times.
Overnattede 1 nat i maj 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Gerald, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. We are so glad to see you returning again!Looking forward to welcoming you again soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Presley

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
no comment
Overnattede 2 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Presley, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua Talbot

8/10 Udmærket

Denise

Rejste med partner
Synes godt om: Service og personale
The pool and courtyard were lovely. The room spacious, but could use a good cleaning/updating. The staff are nice. I would ask about convention/private events during your stay because it might effect your peaceful enjoyment of the facilities.
Overnattede 7 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Leah, We are so happy to hear you had a great stay with us. We appreciate your positive feedback regarding our pool facility and cleanliness. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

MATTHEW

Overnattede 1 nat i april 2024

8/10 Udmærket

Isaac

Synes godt om: Overnatningsstedets tilstand og faciliteter
Stayed there from Wednesday through Friday and my room was never serviced during my stay.
Overnattede 2 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Issac, We apologize for any inconvenience cause by the services not rendered during your stay. I have to ask, did you request service during your stay? We do no do automatic daily housekeeping services. We only do If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Stanley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great happy hour and complimentary breakfast.
Overnattede 2 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Stanley, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

8/10 Udmærket

Clinton

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place. Nothing great but nothing bad either. Handy area for business travel.
Overnattede 5 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Clinton, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

8/10 Udmærket

Lori

Overnattede 2 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Lori, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua Talbot

10/10 Fremragende

Valentina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a nice property, too bad the jacuzzi did not function. The common area can be cleaner too.
Overnattede 3 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Valentina, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Scott, Cranston

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean, quiet and nicely appointed. The pool was wonderful but the hot tub was out of order.
Overnattede 2 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Scott, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

8/10 Udmærket

Shavonne

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient location to shops and restaurants. Quiet pool which also could’ve been a bit cleaner. Very chill vibe, great for relaxation. Rooms were spacious and clean. Staff were friendly and accommodating.
Overnattede 3 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Shavonne, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Located in a great part of Scottsdale. The hotel was clean and very quiet! Very walkable area.
Overnattede 2 nætter i april 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Lisa, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

8/10 Udmærket

kerri

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Beautiful pool area. We were disappointed we did not have a balcony, (most rooms don’t) when booking I thought they all had balconies.
Overnattede 5 nætter i marts 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Kerri, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. We apologize for the miss communication from our third party. Only our 2 bedroom suites have balcony accommodations not out standard rooms.Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

4/10 Dårligt

Jennifer

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The rooms were musty and damp
Overnattede 1 nat i april 2024

8/10 Udmærket

Roberta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast was wonderful as was the happy hour everyday . Our room was as described and very nice . The pool was beautiful and well kept . Every staff member we were in contact with was pleasant.
Overnattede 6 nætter i marts 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Roberta, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff, breakfast and happy hour are all five star .
Overnattede 4 nætter i marts 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Ryan, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Kim

Overnattede 7 nætter i marts 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Kim, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Andrey

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the stay the only thing I didn’t like about the hotel is they don’t turn beds or towels daily.
Overnattede 4 nætter i marts 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Andrey, We are so happy to hear you had a great stay with us. We do have towel service daily we call it a "light touch" and it can be requested daily from 8am - 11pm upon request. If you have any additional comments to help us improve, please do not hesitate to contact us. Sincerely,Joshua TalbotFront Office Manager

8/10 Udmærket

Tami, Rock Springs

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Likes the dining options all within walking distance. Breakfast and happy hour added bonus. No housekeeping services as promised.
Overnattede 6 nætter i marts 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Tami,We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. We apologize we fell short of housekeeping service expectations. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

8/10 Udmærket

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Sarah, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

8/10 Udmærket

Karen Ann

Rejste med partner
This is a nice, decently priced property for the Scottsdale area. The rooms, especially carpeting, need updating. We didn’t spend much time in the room other than to sleep. It is a small hotel but people are very friendly and the manager is extremely hands on, so nice and upbeat! I would stay here again, far enough away from Phoenix but close to fine dining and area attractions, all within 15-30 minutes.
Overnattede 5 nætter i marts 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Karen Ann, We are so happy to hear you had a great stay with us. We appreciate your feedback as it helps us to improve in area we may have fallen short. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

8/10 Udmærket

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Centrally located in Scottsdale. Pool area was a bit smaller than anticipated, and many areas were shaded much of the day. Was anticipating bar service longer during the day. Overall, we were happy with the facilities and amenities.
Overnattede 2 nætter i marts 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Jason, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 4 nætter i marts 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Brain, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

6/10 Okay

Douglas

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
We love the cleanliness of the property, pool and courtyard. Even the free breakfast and cocktail hour are worth the $30.00 resort fee. However, our room was NOT clean. The carpet had not been cleaned or even vacuumed. The sheets were torn, and bottom sheet and mattress pad were too small and did not fit the bed. For the cost of the hotel per night, I expected better.
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Extra

Overnattede 5 nætter i marts 2024
Svar fra Joshua Talbot den 12. maj 2024
Dear Extra, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Joan, Camas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this place, will come back again
Overnattede 5 nætter i marts 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Joan, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Edward

Overnattede 4 nætter i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Edward, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Shelley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our 2 bedroom king size beds plus a kitchenette room was great. It is a bit dated and could use some updating. But the property is very nice and the staff and housekeeping are great and friendly. The Free happy hour was wonderful. Snacks and wine or beer, all free, but you can leave a tip. Breakfast was awesome too. The pool area and grounds are very nice. This is a very beautiful property. I would stay again.
Overnattede 4 nætter i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Shelley, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Robin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk was awesome. Food service ambiance beautiful
Overnattede 1 nat i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Robin, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Elizabeth, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Love the family room. And open bar. So nice to see others out visiting
Overnattede 1 nat i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Lisa,We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Elizabeth

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful little getaway!
Overnattede 1 nat i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Elizabeth, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Joe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are very large with everything you need. The bed and pillows are wonderful. The hot breakfast is great. The location is near shopping and many restaurants. My wife and I loved it there and would definitely recommend to anyone. A
Overnattede 4 nætter i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Joe, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Connor

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 5 nætter i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Connor, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

10/10 Fremragende

Nancy J

Rejste med familie
Synes godt om: Faciliteter
Restaurant n stores within walking distance
Overnattede 4 nætter i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Nancy, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay. Good location. Jacuzzi spa needs to be hotter.
Overnattede 3 nætter i februar 2024
Svar fra Joshua Talbot den 27. mar. 2024
Dear Richard, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Joshua TalbotFront Office Manager