2/10 Forfærdeligt
Kimberly B.
7. jul. 2025
Disappointing Stay: Water Issues, Mice, Poor Communication & Lack of Accountability
I rarely leave negative reviews, but I feel it’s important to share our experience. Our weekend was impacted by several serious issues. First, we had no running water for 12 hours due to a well pump failure. The host kept asking us to wait instead of immediately sending help.More concerning was the mouse activity —we saw a mouse in the kitchen, and there were droppings on the counters and in the cabinets near the cookware. We didn’t feel comfortable using the kitchen.Several of my friends who slept in the basement also developed allergy-like symptoms that cleared up after we left, suggesting something in that space may not be clean or well-ventilated. It smells musty/moldy. After the trip, I contacted the host with a polite request for a partial refund. Despite multiple follow-ups — including contact from VRBO support — the host never clearly communicated a decision and was unresponsive. When I spoke with VRBO, I was told I likely would’ve been eligible for a full refund if I had reported the issues during the stay. But in all honesty, I was simply trying to make the best of the weekend with close friends I rarely see, who had gathered for a wedding. I didn’t want to spend the trip chasing a resolution — I just wanted to enjoy our time together.It’s unfortunate that our experience wasn’t met with accountability or even basic communication afterward. I wouldn’t book here again, and I hope this review helps others make an informed decision.



Kimberly B.
Overnattede 3 nætter i juni 2025