Hoteller i Peramu Jaya Tiga

"Super, but language from most of the staff made it difficult to communicate. I had expected more from Hyatt on this parameter. In general the hotel is a bit out dated but the area and beach and culture makes it a place I would comeback to."

"It's a really nice homestay, though it's in the middle of nowhere. But i guess that could be a plus for some people"

"nice place "

"All terrible"

"Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get...

"Room is spacious and room service calls were attended promptly. Thank you. Buffet breakfast is RM35. Salad not fresh. Nice to have a gym. One machine out of order and dumbbells have missing piece. It was locked even though was operating hours. Had to call personnel to unlock. "

"- both units weren’t ready. Checked in at 3 pm when the actual check in time is at 2PM - Both units were dusty and dirty. I had to self clean and even asked for a broom from the receptionist. - Units’ door in poor condition. You could get locked from outside for no reason - Wifi was not working for one of the unit - Slow response"

"Good"

"The room is clean, the staffs are friendly and willing to help."

"Personnel sympathique, mais Établissement vieillissant."

"A tired, dirty and dilapidated hotel…"

"On one of the day my room was not cleaned,i asked the guy and he said i did not inform him,i told him it should be the other way around,if i inform him not to clean then there is no need to clean otherwise he should clean.Maybe the management should put the label slider or a hanger on the door to indicate if cleaning of the room is required. Other than that,not much issues,room and toilet is small but i took the standard room and for the price,there is no complaints.There is only one coffee shop...

"My extended was enjoying the trip, indoor amenities was excellent, with outdorr water pool my kids really have a good time, host may want to improve condition outside house such as cutting the grass, overall im happy with my stay"