Resorter i Pembroke Parish

"This was close to a perfect stay, the hotel, the staff, the location all were 5 star. The only(very small) shortcoming was the maintenance staff in the room which needed minor reminders regarding daily maintenance"

"Our first trip to Bermuda & all was excellent! We stayed at the Grotto Bay Resort & did the all inclusive plan. It was so worth the expense as 3 delicious meals per day & all the drinks included (alcoholic as well). All the employees went above & beyond to make our stay exceptional! The wait staff was top notch, meals were gourmet & variety of drinks fantastic! The beach area is a bit small but still plenty of space to enjoy. The onsite cave with swimming was a real treat! Bus...

"The cabana king room was lovely, but generally, I did not think the service lived up to the Rosewood brand. The staff were all very friendly, but perhaps they were spread too thin? Examples: the staff in London never ask for our name (and room) as they learn them immediately. Not true here. More importantly, the service throughout was slow. I had to call twice for more bottles of water (they were too small) and waited 45 minutes to get them replenished in our room despite the room having earlier...

"The furniture felt dated and old, and the bed was bad and left my lower back in pain. However, the staff was great and very helpful and the property overall was nice."