Hoteller i Pelindung

"Super, but language from most of the staff made it difficult to communicate. I had expected more from Hyatt on this parameter. In general the hotel is a bit out dated but the area and beach and culture makes it a place I would comeback to."

"The room is clean, the staffs are friendly and willing to help."

"Very nice resort."

"The space is big however we saw some cockroaches. The pool need some cleaning. Glad there're hot water with good pressure Kettle, mug, 3 in 1 coffee mix, provided "

"Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get...

"My extended was enjoying the trip, indoor amenities was excellent, with outdorr water pool my kids really have a good time, host may want to improve condition outside house such as cutting the grass, overall im happy with my stay"

"Dreamcatcher's home is an excellent place, rooms are small, but they are extremely clean, the beds are very comfortable, and the shower/bathroom is huge and very clean, A/C is nice and chilly as well which is a staple for the region! Thank you guys for the excellent stay!"

"I was on the top floor & on my first afternoon work was taking place on the roof & it drove me crazy. It was happening the following afternoon too but for a much shorter period. Everything else was really good. Nights were quiet enough Comfortable bed Good wifi Great breakfast Friendly helpful staff I'd stay again"

"Oui très bien pour la chambre "

"This property needs serious renovation works and insect and pest control."

"​I had a miserable 2-night stay here. The air conditioning failed in the middle of the first night, and I woke up drenched in sweat because the room was incredibly hot. ​I informed the host in the morning before heading to work. While they offered a technician then, I was out and couldn't be there. However, the real frustration started when I returned. At 8:40 PM, the host claimed a technician was on the way. Instead of actually fixing the issue, the host spent the next hour making me do...

"On one of the day my room was not cleaned,i asked the guy and he said i did not inform him,i told him it should be the other way around,if i inform him not to clean then there is no need to clean otherwise he should clean.Maybe the management should put the label slider or a hanger on the door to indicate if cleaning of the room is required. Other than that,not much issues,room and toilet is small but i took the standard room and for the price,there is no complaints.There is only one coffee shop...

"Nice location - close to the beach, clean inside, no wifi connection (something is wrong and couldn't figure out), lack of direction to assigned parking spots."

"Pros The bed provided a good and comfortable sleep experience. The bathroom ventilation fan was working well. There was proper lighting at the dressing desk, which was helpful for makeup or grooming. The air conditioner cooled the room effectively. The lift was in good condition and functioned properly. Cons Poor bathroom condition: The bathroom was in very poor condition and clearly in need of an upgrade. In the first room, the shower heater was not functioning, which required a room...