Service standard is lacking.when I checked in, there were more than 6 staff at the counter, but I was asked to wait for a particular staff who was serving someone who seemed to be checking in for 20 to 30 people. After waiting for a while, I decided to ask for another service staff….on Saturday night, the carpark was full and I was told to double park and leave my car unlocked so that the valet can move my car by pushing it. Eventually, I parked outside the compound. This hotel is in a godforesaken place with no attractions within 1.5km. The roads leading to the hotel are really small and not suitable for walking. Suggest you stay closer to Central Pattaya, near Terminal 21 mall where there is more to do.