Only reason I give it a 4 star instead of 5, upon arrival and departure didn’t get any help with luggage. When we arrived my wife and I struggled with our 4 pieces of luggage through the door with no help, even when the check in staff saw as coming nothing was offered as far as help. Later on I mentioned it to Pierre and Waleed at front desk who were very helpful. They apologized and said that should have not happen. Fiona at front desk was amazing and helpful. The room was great very spacious, bed very comfortable. Location was great. Would definitely stay here again.