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Anmeldelser af Hotel Wallace - Orso Hotel

4 out of 5
Hotel Wallace - Orso Hotel
89 Rue Fondary, Paris

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 69 af i alt 97 anmeldelser" "
Bedømmelse på 8 − Udmærket. 20 af i alt 97 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 97 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 97 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 97 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Doris, New York

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice hotel in a wonderful neighborhood. The neighborhood is not in the center of all the tourist attraction, which is a huge advantage if you are willing to be an explorer. The hotel is surrounded by great shops and places to eat. We found getting to the city center my metro or by bike to be really easy. Hotel is clean and modern. The staff was outstanding. Our room was small but very clean and had a nice view of the Eiffel Tower. Bed, pillows and linen are dreamy. The hotel has a really nice deck, which is fun with the good weather. Also, the hotel and the neighborhood are very quiet. Breakfast was so good, with homemade treats and personalized attention. We are coming back!
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Nancy

Rejste med familie
Synes godt om: Faciliteter
Location I esa looking for The Room Wash very small different from the Last time I stayed in January
Overnattede 1 nat i maj 2024

8/10 Udmærket

Nancy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I didnt like The Room size it was smallest than the Last time i States in January
Overnattede 1 nat i maj 2024

10/10 Fremragende

Frédéric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bonne emplacement. Belle chambre, confortable
Overnattede 1 nat i april 2024

10/10 Fremragende

Nigel

Overnattede 3 nætter i april 2024

10/10 Fremragende

Asif

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Chloé den 2. mar. 2024
Dear Asif, Thank you so much for your review about the Wallace ! The whole team is thrilled to know you had a lovely time with us. See you soon again for a parisian escapade !

6/10 Okay

javier

Overnattede 2 nætter i februar 2024

8/10 Udmærket

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2024
Svar fra Chloé den 24. feb. 2024
Dear Adam, Thank you for taking the time to review your experience with us ! See you soon again in Paris,

8/10 Udmærket

Tatiana

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Overall - the hotel is very good - convenient location between a few metro stations, 15 min walk to the Eiffel Tower, clean and we loved that the window can be opened. The staff definitely need some sort of training. They tried their best to be helpful but we could see their inexperience. I would consider staying here again in the future though - the convenience is unbeatable.
Overnattede 2 nætter i februar 2024
Svar fra Chloé den 20. feb. 2024
Dear Tatiana, Thank you so much for taking the time to review our hotel and the stay you had with us. We would be delighted to welcome you again should you come back for a Parisian escapade !

10/10 Fremragende

rachel

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Chloé den 20. feb. 2024
Thank you for your review Rachel ! It means a lot to us. See you soon again in Paris !

6/10 Okay

Mathieu

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Hôtel bien situé. Déco de la chambre un peu "light" pour 200€ la nuit
Overnattede 1 nat i januar 2024
Svar fra Chloé den 30. jan. 2024
Cher Mathieu, Merci d'avoir pris le temps de partager votre avis, cela nous aide à nous améliorer et à offrir la meilleure expérience à nos clients.La décoration, pensée par les designers Hauvette et Madani, peut parfois être perçue comme minimaliste, nous sommes désolés d'apprendre qu'elle vous ait déçue.J'espère néanmoins vous revoir au Wallace pour votre prochaine escapade parisienne !ChloéAdjointe de direction

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i januar 2024
Svar fra Chloé den 25. jan. 2024
Dear guest, Thank you for leaving a comment, it help us improve our experience !Hoping to see you again at Le Wallace, La reception

10/10 Fremragende

Maria Jose

Overnattede 2 nætter i januar 2024
Svar fra Samuel den 12. jan. 2024
Muchisimas gracias, Maria José, por esta puntuación. Esperamos volver a verles en otra ocasión por París! Un saludo de la parte de todo el equipo del Wallace.

10/10 Fremragende

Cyril

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel charmant
Charmant hotel avec un personnel extrêmement sympatique et professionnel. Certains equipement comme la douche pourrait meriter un peu plus de maintenance mais dans l'ensemble c'était un excellent séjour!
Overnattede 4 nætter i december 2023
Svar fra Samuel (réception) den 16. dec. 2023
Chère Mme. MartinMerci pour cette jolie note ! Nous travaillons à l'amélioration de tous les défauts mineurs et nous vous remercions de nous en avoir prévenu. C'était un plaisir de vous accueillir et nous espérons vous revoir très bientôt.Bien à vous,

10/10 Fremragende

Doel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel have a very good location. Near to Eiffel Tower, train station and a lot of options to eat.
Overnattede 1 nat i november 2023
Svar fra Samuel (réception) den 16. dec. 2023
Dear Mr. Rivera, Thank you for taking the time to leave us a review of your positive experience. We are glad to know that you had a good stay with us, and would be pleased to welcome you again. Warm regards;

8/10 Udmærket

Laurent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellente localisation… petit-déjeuner complet et varié… la chambre est vraiment petite ! Annoncée à 15 M2… j’ai eu le sentiment qu’elle ne dépassait pas les 12… Bon souvenir general !
Overnattede 1 nat i oktober 2023
Svar fra Samuel à la réception den 16. dec. 2023
Cher Monsieur Boutet, Merci d'avoir pris le temps de nous laisser une note. Nous sommes ravis que vous ayez apprécié votre moment chez nous. Pour votre prochain séjour, si vous le souhaitez, notez que le Wallace dispose de chambres supérieures au 3ème et 4ème étages, qui sont plus spacieuses. En espérant vous accueillir à nouveau parmi nous. Bien à vous,

8/10 Udmærket

Fredrick

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A pleasant stay for my family and I for the 5 nights we were there. Unfortunately we had an issue in one of our bathrooms in the family chamber rooms however the staff were great in rectifying the issue and moved us to new rooms once it was known the problem could not be fixed. In addition, we also received a free bottle of their boutique lotion and free bar drinks for the inconvenience. It was a nice touch by the hotel. The buffet breakfast was good. Good options for the kids and they always received a warm welcome from the staff each morning. The location is bit off the beaten track but if you walk towards rue du commerce, there’s a nice shopping strip filled with bars and restaurants. Overall, a great stay and would consider staying here again, should we visit Paris again.
Svar fra Samuel (Front desk) den 16. dec. 2023
Dear Frederik & family, we are delighted that your stay with us went well and that you enjoyed our hotel. We thank you for your amazing and kind feedback : We hope to welcome you again ! Best regards,

10/10 Fremragende

Kyusaeng

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2023
Svar fra Piotr, Front Desk den 17. okt. 2023
Dear Kyusaeng,Thank you for your review, we are glad that you had a pleasant stay with us. Looking forward to welcoming you again

10/10 Fremragende

James

Overnattede 2 nætter i oktober 2023
Svar fra Piotr den 17. okt. 2023
Dear James,We are pleased to know that you enjoyed your stay with us at the Wallace. We would be glad to welcome you again.

10/10 Fremragende

Debra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice
Overnattede 2 nætter i oktober 2023
Svar fra Luxica den 14. okt. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

megan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, nice room and clean, bigger than most Paris hotels. Neighborhood more residential, closer to the left bank.
Overnattede 6 nætter i september 2023
Svar fra Piotr den 28. okt. 2023
Dear Megan,Thank you for taking the time to leave us a review of your stay. We are pleased to know that you had a great time with us.Looking forward to seeing you again.Warm regards

10/10 Fremragende

Deon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel Wallace went above and beyond for us. We booked this hotel because of its location and cleanliness, both of which exceeded our expectations. It is a 10-minute safe and scenic walk to the Eiffel Tower and the public transport system is right around the corner. We arrived in August celebrating our honeymoon, we never expected the staff to add to our honeymoon celebrations by upgrading our room. The service was exceptional and there was always an attentive member of the staff at the front desk willing to assist. Hotel Wallace had a direct impact on our enjoyment of Paris, and because of that when I return to Paris again I will stay at Hotel Wallace and I will continue recommending it to my friends and family. Thank you Hotel Wallace for an unbelievable stay.
Svar fra Piotr den 17. okt. 2023
Dear Deon,Thank you for taking your time to share your experience. We are glad to know that your stay was beyond your expectations, and that you had a great honeymoon ! We would gladly welcome you again at the Wallace See you soon

10/10 Fremragende

Frédéric

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super séjour
Accueil très sympathique et hôtel de beau standing et très bien entretenu
Overnattede 1 nat i september 2023
Svar fra Piotr, Front Desk den 28. okt. 2023
Cher Frédéric,Nous vous remercions d'avoir pris le temps pour nous laisser un retour sur votre séjour au sein de notre établissement. Je suis ravi d'entendre que votre séjour se soit agréablement déroulé, et nous espérons vous revoir très vite.En vous souhaitant une belle journée

10/10 Fremragende

Sara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This unassuming hotel is in a fantastic location! The staff was amazing, friendly & helpful. Our room was quite small, but well appointed with an amazing view. The hotel patio also had a great view of the Eiffel Tower and was fantastic for late night drinks. Our room was very quiet and clean, with a deep tub in the bathroom.
Overnattede 3 nætter i juli 2023
Svar fra Piotr, Front Desk den 28. okt. 2023
Dear Sara,Thank you for taking the time to leave us a review of your stay. We are pleased to know that you had a wonderful stay with us at the wallacen and we would be delighted to see you again.Warm regards

10/10 Fremragende

souhila

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A 5 Star Hotel
A perfect place to stay in Paris. Location was incredibly good with shopping and transport links very close by. The room were very clean throughout, the bed was very comfortable. They also can with a excellent coffee and tea to use. Staff very friendly and helpful with regards to information about the city. English spoken by all the staff, which made communication a breeze.
Overnattede 5 nætter i august 2023

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As a family of 4 with 2 teenagers we had connecting rooms 207 & 208. They are superb, very comfortable, very clean & have great air-conditioning units. Location is perfect, with a metro station just a few hundred metres away. All the staff that we met at reception and at breakfast were very accommodating, but we'd like to give very special mentions to both Samuel & Kevin who were incredibly helpful and went above & beyond during our stay. A credit to you both & a very big thank you from our whole family. If we ever go to Paris again, we'd definitely stay at Hotel Wallace!
Overnattede 4 nætter i august 2023

10/10 Fremragende

Sheree, Yass

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had the most awesome stay at Hotel Wallace - it lived up to the reviews we based our choice on to stay there. Fabulously located - short walk to all the sights, easy to bike and was so quiet and comfortable. We liked that it is quite funky, but large room compared to others we have experienced in Europe. Staff were very helpful and accommodating. We will be back to stay again.
Overnattede 3 nætter i juli 2023
Svar fra Samuel den 30. jul. 2023
Dear Sheree,Thank you for the great review of our hotel! We are glad to hear that your stay at the hotel was wonderful.We hope you can repeat with us, we will be happy to welcome you again!Best wishes,Samuel (Reception)

8/10 Udmærket

Katharine

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Gopika

Overnattede 3 nætter i juli 2023

10/10 Fremragende

Demetrios

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juli 2023
Svar fra Hélène den 22. jul. 2023
Dear Demetrios,Thank you for this great review of our hotel. We are glad that you enjoyed your stay here, and hope to see you again soon !Best regards

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2023
Svar fra Hélène den 22. jul. 2023
Dear Thomas,Thank you for this amazing review of our hotel. We are glad that you enjoyed your stay here, and hope to see you again soon !Best regards

6/10 Okay

Aleena

Rejste med partner
Good location, pictures online did not really look like the room. Some lights didn’t work in the room, but it was clean. But when I asked about laundry services they said they could do it. So when I went back down to bring my clothes, they told me they weren’t sure if they could do it and then never followed up with me the next day after telling me they would find out.
Overnattede 2 nætter i juli 2023
Svar fra Hotel Wallace den 11. jul. 2023
Hello, Thank you very much for your comment. We are sorry to hear about the laundry service, we had some new recruits this summer that weren't yet ready regarding this aspect. Your comment was very helpful ! Best regards, Team Hotel Wallace

10/10 Fremragende

Suzanne Liola

Overnattede 4 nætter i juni 2023

8/10 Udmærket

PATRICK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i juni 2023
Svar fra Hélène den 22. jul. 2023
Dear Patrick,Thank you for this great review of our hotel. We are glad that you enjoyed your stay here, and will take account of your opinion on how to get better. Hope to see you again !Best regards

10/10 Fremragende

Emelith

Nice, very good!!! The cake delicious!!! 15 minutes from Tour Eiffel.
Overnattede 5 nætter i juni 2023
Svar fra Hélène den 7. jul. 2023
Thank you for your kind message. Hope to see you again in our hotel !

10/10 Fremragende

Zichen

Overnattede 2 nætter i juni 2023
Svar fra Hélène den 22. jul. 2023
Dear Zichen,Thank you for this great review of our hotel. We are glad that you enjoyed your stay here, and hope to see you again !Best regards

10/10 Fremragende

Genevieve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tout simplement super. Merci au staff
Overnattede 4 nætter i juni 2023
Svar fra Hélène den 7. jul. 2023
Merci beaucoup pour ce gentil commentaire. Au plaisir de vous revoir dans notre hôtel !

10/10 Fremragende

Presley

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This place was a fantastic stay!
Overnattede 1 nat i juni 2023
Svar fra Hélène den 22. jul. 2023
Dear Presley,Thank you for this amazing review. We are glad that you enjoyed your stay here. Hope to see you again !Best regards

10/10 Fremragende

Kaylynn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2023
Svar fra Hélène den 22. jul. 2023
Dear Kaylynn,Thank you for this great review of our hotel. We are glad that you enjoyed your stay here. Hope to see you again !Best regards

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Hélène den 22. jul. 2023
Dear Chris,Thank you for this amazing review of our hotel. We are glad that you enjoyed your stay here. Hope to see you again !Best regards

8/10 Udmærket

Krystal

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable and cozy spot with a lovely roof deck and friendly, helpful staff!
Overnattede 3 nætter i maj 2023
Svar fra Hélène den 7. jul. 2023
Thank you for your kind message. We are glad you liked your stay at our hotel ! Hope to see you again another time !

10/10 Fremragende

Larry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
LOVED THE LOCATION AND ARRONDISMONT AS NICE WALK TO EIFFLE TOWER THEN ARC D'TRIUMPH AND CHAMPS E'LEYSSE AND OTHERS. QUIET AND QUAINT ROOM.
Overnattede 2 nætter i maj 2023
Svar fra Hélène den 7. jul. 2023
Thank you for your kind message. We are glad that you enjoyed your stay in our hotel. Hope to see you again soon !

10/10 Fremragende

PATRICK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2023

6/10 Okay

Louise

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
We booked based on the reviews but unfortunately we’re disappointed. Upon check in we asked the receptionist to change a dinner booking from 8:30 to 9pm and when we arrived at dinner we received a rude welcome as they thought we were an hour late! It has been changed to 8pm. On the same evening I asked for an iron for our clothes and never received it, so I went down in my robe to ask again and the receptionist was no where to be seen, fortunately someone else was able to find an iron instantly! I also called down 4 times for milk for our coffee and never was answered. The breakfast is fairly expensive for the type of hotel. It is a good location in terms of out of huddle and bustle but close to metro; however if I went back to Paris I would stay more central for ease. The bed is big and comfy, we had a superior room and the room/bathroom spacious. Room wise is was good, but not so great on location and disappointing service.
Overnattede 2 nætter i maj 2023

6/10 Okay

Paola

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Suggested if you don’t need to spend so much time in the Hotel and don’t have big expectations. Hotel rooms were on the small size. Rooms were a bit smelling and need a bit of refresh. Pictures were a bit different from reality. Hotel staff nice and polite. I do not suggest the breakfast since it’s very limited. Neighborhood is convenient and full of options. You can walk to the Eiffel Tower in 15-20 min.
Overnattede 4 nætter i maj 2023

10/10 Fremragende

Gareth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous boutique hotel, great location
Fantastic, nothing too much trouble, great location, close to at least two main Metro stops, some great restaurants nearby. Lovely hotel, AMAZING smelling toiletries. Great room, very comfy bed and some fab choices at breakfast. let us leave on our bags on arrival and last day. Word of wearing for Paris in general, don't lose your Metro ticket as it is a 50 Euro on the spot fine even though I could prove I had bought a ticket :-(
Overnattede 2 nætter i maj 2023

10/10 Fremragende

SEBASTIEN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tres bien accueilli. Chambre familiale (chambres) est très bon état. Super pour se reposer le temps d un week-end parisien.
Overnattede 1 nat i april 2023
Svar fra Piotr den 26. apr. 2023
Bonjour, Merci de votre retour chaleureux, je suis ravi d'entendre que vous avez passé un agréable séjour avec nous au Wallace. En espérant vous revoir très bientôt,

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
We had a nice stay at Hotel Wallace. Really great location and friendly staff!! We would stay here again. The rooms are pretty small but we didn't spend much time there anyway.
Overnattede 1 nat i april 2023
Svar fra Piotr den 26. apr. 2023
Dear Kelly, I am very pleased to hear that you had a wonderfull stay with us at the Wallace. We do our best to make every stay feel special for every client, and we would be happy to welcome you again very soon.Best regards :)

10/10 Fremragende

Scott

Overnattede 2 nætter i april 2023

10/10 Fremragende

Jacqueline

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel! Would recommend to anyone going to Paris. A short walk or metro to the "main" attractions. Staff incredibly helpful. Staying at the hotel was so relaxing. In room coffee, comfortable beds, rooms larger than expected, great water pressure. Terrace is lovely.
Overnattede 2 nætter i april 2023