Superior-værelse - 1 dobbeltseng - balkon | Pengeskab på værelset, skrivebord, lydisolering, strygejern/strygebræt
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Anmeldelser af Hôtel Mercure Paris 17 Batignolles

4 out of 5
Hôtel Mercure Paris 17 Batignolles
118 Rue De Tocqueville, Paris, Paris

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 95 af i alt 162 anmeldelser" "
Bedømmelse på 8 − Udmærket. 47 af i alt 162 anmeldelser" "
Bedømmelse på 6 − Okay. 7 af i alt 162 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 162 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 162 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Egon

Overnattede 2 nætter i juli 2023
Svar fra Etienne Képéklian den 21. jul. 2023
Dear Egon,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Værelset var lidt småt, men rigtig fin, nyt og rent. Mit værelse havde en lille fin altan, hvor eftermiddagsolen kunne nydes - stort plus. Rimelig simpel, men rigtig god morgenbuffet
Overnattede 2 nætter i juli 2022
Svar fra Etienne Képéklian Directeur d'exploitation den 25. jul. 2022
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

10/10 Fremragende

Magnus Robdrup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i november 2021
Svar fra MP17B den 29. nov. 2021
Cher Magnus, Merci A bientôt avec grand plaisir Cordialement Olivier Quintin Directeur

8/10 Udmærket

Marlin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the size of the room. Staff was friendly. All transportation was walking distance which made it convenient for seeing the sites.
Overnattede 4 nætter i marts 2024
Svar fra MP17B den 30. mar. 2024
Dear Marlin,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 Fremragende

nik

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was very clean with comfy beds Staff were very positive and helpful - always happy to assist Wifi is free and works very well If youre happy to uber/taxi/bus very good, close to the Arc and the Eiffel tower Only put 4* for location as the metro is amazing but isnt anywhere near here. So ubers were always used for our first trip out. Only 13/15 euros time dependant to the tower.
Overnattede 2 nætter i februar 2024
Svar fra MP17B den 23. feb. 2024
Dear Nik, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

2/10 Forfærdeligt

stephanie

Overnattede 2 nætter i januar 2024
Svar fra MP17B den 30. jan. 2024
Bonjour Mme Carrion,Je viens de prendre connaissance de votre commentaire "Horrible" suite à votre séjour au Mercure Paris 17 Batignolles en chambre 408.J'ai besoin d'en savoir plus car nous avons pris le soin de vous surclasser de chambre "Supérieure" à une chambre "Privilège", nous avons gardé vos bagages après votre départ, donc d'ou vient votre mécontentement.Bien à vousOlivier QuintinDirecteur

10/10 Fremragende

Franck

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra MP17B den 1. nov. 2023
Cher Franck,Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

8/10 Udmærket

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Umgebung ist spitze, gute Gegend, tolle Restaurants fußläufig. Absolut empfehlenswert.
Overnattede 3 nætter i oktober 2023
Svar fra MP17B den 31. okt. 2023
Dear Nicole,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

8/10 Udmærket

Alison

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Well located with plenty of transport options to allow exploration further afield. Quiet room as requested. Good shower. Nice lobby area. Great restaurant across the road and bakery next door. Hotel feels new on first impression but unfortunately is showing clear signs of wear, particularly with upholstery and soft furnishings. Not much storage for clothing. Would stay again in the area but hotel feels pricey for condition/amenities/location.
Svar fra MP17B den 31. okt. 2023
Dear Alison,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

8/10 Udmærket

LUZ ELENA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buena opción de hospedaje, muy limpio y renovado. Hay estaciones de Metro cercanas.
Overnattede 1 nat i august 2023
Svar fra MP17B den 1. sep. 2023
Estimada ELENA LUZ,Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Paris 17 Batignolles. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.Olivier QuintinGeneral Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra MP17B den 7. aug. 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 Fremragende

Janice

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient for a short stay in Paris. Nice, neat room and lovely bathrooms
Overnattede 1 nat i juli 2023
Svar fra MP17B den 5. aug. 2023
Dear Janice,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

4/10 Dårligt

Gaelle

Overnattede 2 nætter i juli 2023
Svar fra MP17B den 5. aug. 2023
Bonjour,Merci pour votre note sans commentaire.CdtOlivier QuintinDirecteur

4/10 Dårligt

Ana C.

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel maintenance and cleaning
Location is fine, I stayed at these hotel around five years ago and it was a nice place it was new. Today I was in 2 different rooms a simple one for 1 night and a bigger one for the rest of my trip. The hotel rooms both had the rug dirty, a lot of dust in different areas specially in the upper side where the mini bar is located. Bathroom one off them was even cracks in the floor panel shower didn’t work correctly due to sediments blocking the flow. Fire alarm sounded one day at 4 am and they didn’t have explanation we evacuated it smelled at something burning in the lobby they said everything under control false alarm. Not all the reception personnel is nice and speak English or Spanish. The ladies in front desk are nice but there’s a gentleman he shouldn’t work in the hotel business. For the problems in my room what they gave me was 2 complementary beverages wich didn’t use what I wanted was for them to clean the room or change to a cleaner one. Definitely not recommending these hotel.
Overnattede 4 nætter i juli 2023
Svar fra Etienne Képéklian Directeur d'exploitation den 21. jul. 2023
Dear Ana, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Udmærket

Eva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Etienne Képéklian den 21. jul. 2023
Dear Eva,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Dorin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean room, balcony with table and chairs. Close to public transportation. Several dining options across the street.
Overnattede 7 nætter i juni 2023
Svar fra MP17B den 21. jun. 2023
Dear Dorin,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 Fremragende

Sandrine

Overnattede 1 nat i maj 2023
Svar fra MP17B den 31. maj 2023
Chère Sandrine, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 Fremragende

Marie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hadde et fantastisk opphold her! Rolig og fint sted, med hyggelig betjening. for cafe og restaurant kun et stein kast unna. Anbefales!
Overnattede 3 nætter i april 2023
Svar fra MP17B den 5. maj 2023
Dear Marie,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

6/10 Okay

Jacob

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I left a small empty woven hand made bag out. Sentimental value & it disappeared😢. The room was not supposed to be touched.
Overnattede 1 nat i maj 2023
Svar fra MP17B den 4. maj 2023
Dear Jacob,Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Olivier QuintinGeneral Manager

2/10 Forfærdeligt

Frederic

Overnattede 2 nætter i marts 2023
Svar fra MP17B den 15. mar. 2023
Mme Robinson,Je découvre avec stupéfaction votre évaluation.Vous n'avez pas séjourné à l'hôtel les nuits du samedi 11 et dimanche 12 mars 2023, idem Mme Fournier. Vous aviez réservé mais vous ne vous êtes pas présenté à l'hôtel.Je ne comprends donc pas comment vous pouvez rédiger un commentaire alors que vous n'avez pas vécu d'expérience chez nous !!!CordialementOlivier QuintinDirecteur

10/10 Fremragende

AHMAD

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Price with location 👍
Svar fra MP17B den 8. jan. 2023
Dear AHMAD,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

8/10 Udmærket

Mart

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Net hotel op een rustige locatie. Kamers zijn modern ingericht en ruim zat. De nabij gelegen parkeergarage is ook erg goed. Personeel achter de receptie was behoorlijk ongeïnteresseerd.
Svar fra MP17B den 5. jan. 2023
Geachte Mart,Wij stellen uw opmerkingen over uw verblijf in Hôtel Mercure Paris 17 Batignolles erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen.Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening.Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige.Hoogachtend,Olivier QuintinGeneral Manager

10/10 Fremragende

Franck

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2022
Svar fra MP17B den 17. dec. 2022
Cher Franck, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 Fremragende

Marc

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel à conseiller
Rien à dire hôtel parfait avec un bon emplacement
Overnattede 3 nætter i november 2022
Svar fra MP17B den 29. nov. 2022
Bonjour Marc,Merci pour votre commentaire.Très belle journée à vous.Au plaisir de vous accueillir de nouveau prochainement.CordialementOlivier QUintinDirecteur

10/10 Fremragende

Angela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great decor. Fun bar and lounging areas. Rooms comfortable.
Svar fra MP17B den 9. nov. 2022
Dear Angela,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fremragende

Franck

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022
Svar fra MP17B den 21. okt. 2022
Cher Franck, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 Fremragende

Shane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall, we had a lovely stay! The reception staff were friendly and helpful. Positives- lovely area, Great hotel and good restaurants, safe neighbourhood feel, reasonable sized rooms. Negatives- Rooms were a bit dusty eg air vents/open surfaces, slight walk to nearest metro. Would recommend!
Overnattede 2 nætter i oktober 2022
Svar fra MP17B den 12. okt. 2022
Dear Shane,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fremragende

ghazi I., Scottsdale

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i september 2022

10/10 Fremragende

Sandrine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bel hôtel
Emplacement idéal, accueil excellent, établissement propre. Parfait
Overnattede 2 nætter i september 2022
Svar fra MP17B den 26. sep. 2022
Chère Sandrine,Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 Fremragende

Olivia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel
Overnattede 3 nætter i september 2022
Svar fra MP17B den 8. sep. 2022
Dear Olivia,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fremragende

Bruce

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2022

8/10 Udmærket

DUCHEMIN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra MP17B den 4. aug. 2022
Cher Mr Duchemin, Merci pour votre évaluation. Au plaisir de vous accueillir de nouveau prochainement. Olivier Quintin Directeur

2/10 Forfærdeligt

Siphiwe

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No housekeeping but tea coffee refilled!!
We checked in on Friday and went exploring the city on Saturday only to come back to a dirty room, towels and the food tray from the previous night's room service. But atleast we had tea and coffee refilled. Front desk told us they cannot assist because there was noone from housekeeping even though there should be someone there untill 22h00. On top of that, there was no manager on duty either. After multiple calls to the frontdesk, we finally got 2 clean towels. We called for late checkout at 13h00 on sunday, and 12h30 we were called to checkout. The manger processed our checkout and we took the opportunity to explain the ordeal and all she could say way im sorry and i can only offer you a discount. The point is when we raise issues, we are not necessary looking for discounts but this is how it was treated. The point is we will never stay there again, so a discount is useless
Overnattede 2 nætter i juli 2022
Svar fra MP17B den 1. aug. 2022
Dear Siphiwe, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manger

4/10 Dårligt

Susan

Rejste med familie
Synes ikke om: Service og personale
Good quality hotel let down by poor housekeeping
We booked a twin room but it was made up as a double. We had to wait for it to be made up as a twin when all we wanted to do was rest after a hot day of walking. The toiletries had already been used, the bin had not been emptied after previous guests and the mini bar had not been replenished. We were moved to another twin room eventually. On our second day our room was not made up. A good quality hotel let down by poor house-keeping and slack management.
Overnattede 2 nætter i juli 2022
Svar fra Etienne Képéklian Directeur d'exploitation den 25. jul. 2022
Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur d'exploitation

8/10 Udmærket

Fabian

Overnattede 1 nat i juli 2022
Svar fra MP17B den 6. jul. 2022
Cher Fabian, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

4/10 Dårligt

Georgina

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
My room wasn't clean on time. I wait until 5:00 pm to be cleaned.
Overnattede 1 nat i juni 2022
Svar fra MP17B den 3. jul. 2022
Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

10/10 Fremragende

Kevin

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good place a little out of the action.
Good place a little far from everything
Overnattede 4 nætter i juni 2022
Svar fra MP17B den 22. jun. 2022
Dear Kevin, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fremragende

Huan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice room with balcony.
Overnattede 3 nætter i juni 2022
Svar fra MP17B den 16. jun. 2022
We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fremragende

Werner

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Angenehmer Aufenthalt
Ruhige Zimmer mit Nespresso Maschine. Kein Föhn! Reichhaltiges Frühstück. Nettes Team.
Overnattede 5 nætter i maj 2022
Svar fra MP17B den 10. jun. 2022
Thanks a lot Best Regards Olivier QUintin General Manager

10/10 Fremragende

Werner

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Neues Hotel mit ambitioniertem Team
Overnattede 3 nætter i juni 2022
Svar fra MP17B den 9. jun. 2022
Thanks a lot Best Regards Olivier Quintin General Manager

10/10 Fremragende

Marc

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Assurément un des meilleurs hôtels de sa gamme!
Superbe endroit pour se loger! Presque parfait sur toute la ligne. J'y suis resté 14 jours début Mai 2022. Un des meilleurs endroits où j'ai logé ces dernières années pour le travail.
Overnattede 14 nætter i april 2022
Svar fra MP17B den 10. jun. 2022
Cher Mr Leblanc, Mille mercis pour votre commentaire suite à votre long séjour au Mercure Paris 17 Batignolles. Je vais le partager avec mon équipe avec grand plaisir. Je suis ravi que l'ambiance, le design et la qualité des prestations correspondent à vos attentes. A bientôt Bon week-end Olivier Quintin Directeur

10/10 Fremragende

Gudrun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2022
Svar fra MP17B den 19. maj 2022
Dear Gudrun, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fremragende

Ali

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2022

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i april 2022
Svar fra MP17B den 10. apr. 2022
Merci Anonymous A bientôt Olivier Quintin Directeur

6/10 Okay

Christian

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale
Unfriendly staff’smembers
One of the moet unfriendly staff i v met , rooms were left half clean with dirty sheets, Music was played very loudly at 5 am . So not just worth the money they ask for a night. I do travel à lot and stayed mostly in 4 ster hotels, but i wont consider this as one of those.
Overnattede 3 nætter i marts 2022
Svar fra MP17B den 7. apr. 2022
Thank you for taking the time to write to us following your stay at Hotel Mercure Paris 17 Batignolles. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologies. Mercure hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe in the expression of our best feelings. Olivier Quintin General Manager

8/10 Udmærket

Giorgos

Από καθαριότητα αρκετά καλά κ σαν τμ το δωμάτιο,από τοποθεσία όμως όχι κ τόσο καλά τα πράγματα μπέρδεμα είναι μακριά από μέτρο κ από της βασικές γραμμές μετρό .αν ξαναπήγαινα θα επέλεγα να μείνω κοντά στο σταθμό όπερα η graniolla κοντά στον Αφελ ταουερ γενικά είναι ακριβά τα ταξί κ ΜΜΜ οπότε θυμηθείτε να πάρετε κάρτα απεριόριστων κ να εμπεριέχει κ την γραμμή Β του αεροδρομίου καθώς κ την κόκκινη για disney.σε σταθμούς που ενώνονται με κόκκινη Α κ μπλε Β.δεν έχει κοντά μάρκετ μόνο μίνι μάρκετ .
Overnattede 3 nætter i marts 2022
Svar fra MP17B den 30. mar. 2022
Σας ευχαριστούμε για τα σχόλιά σας μετά τη διαμονή σας στο Hotel Mercure Paris 17 Batignolles. Με μεγάλη χαρά λαμβάνουμε τα κομπλιμέντα σας. Επίσης, δεν θα παραλείψουμε να μοιραστούμε την εκτίμησή σας με όλη την ομάδα μας. Η ικανοποίησή σας είναι η καλύτερη ανταμοιβή για το προσωπικό μας που εργάζεται καθημερινά για να σας προσφέρει άψογη εξυπηρέτηση. Ανυπομονώντας να σας καλωσορίσουμε ξανά, σας ζητάμε να πιστέψετε στην έκφραση των καλύτερων συναισθημάτων μας. Olivier Quintin General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2022
Svar fra MP17B den 19. mar. 2022
Merci pour votre évaluation suite à votre séjour au Mercure Paris 17 Batignolles A bientôt Cordialement Olivier Quintin Directeur

10/10 Fremragende

PALOMA

Overnattede 3 nætter i december 2021
Svar fra MP17B den 8. jan. 2022
Chère Paloma Merci pour votre évaluation suite à votre séjour au Mercure Paris 17 batignolles Très belle année a vous Cordialement Olivier Quintin Directeur

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Adequate for short stays
Rooms are small but functional. No toiletries provided, and only one bottle of water for 2 people. Room was nice but the amenities/service provided felt more like a budget hotel. Service was adequate, although it varies depending on the individual. Hotel was not well connected by public transport / quite far away from main tourist sites.
Overnattede 4 nætter i december 2021
Svar fra MP17B den 4. jan. 2022
Thank you for your comments following your stay at Hôtel Mercure Paris 17 Batignolles. As we look forward to welcoming you again, please believe, Sir, in the expression of our best feelings. Olivier Quintin General Manager

10/10 Fremragende

Franck

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2021
Svar fra MP17B den 18. dec. 2021
Cher Franck Merci pour vos encouragements A bientôt Bon week-end Olivier Quintin Directeur