Minibar, pengeskab på værelset, skrivebord, lydisolering

Anmeldelser af Hotel Arc de Triomphe Etoile

4 out of 5
Hotel Arc de Triomphe Etoile
3 Rue De L Etoile, Paris, Paris

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 221 af i alt 508 anmeldelser" "
Bedømmelse på 8 − Udmærket. 205 af i alt 508 anmeldelser" "
Bedømmelse på 6 − Okay. 55 af i alt 508 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 508 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 508 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

7,8/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Sara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2019
Svar fra Alexis den 29. nov. 2019
Dear Madam, Thank you for taking from your time in order to put a mark concerning your stay and we are glad of it. Hope to see you again soon Best regards

10/10 Fremragende

Gitte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2019
Svar fra Alexis den 14. nov. 2019
Cher Gitte, Nous souhaitons vous remercier d'avoir mis une note concernant votre séjour dans notre établissement. Au plaisir de vous retrouver lors d'une prochaine visite Cordialement

8/10 Udmærket

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fint værelse til prisen, super beliggenhed
Rigtig flot hotelværelse og super beliggenhed, Stort badeværelse med badekar. Desværre var der ikke nogen vinduer ud, så der var meget mørkt på værelset, da der ikke kom dagslys ind. Der ligger mange spisesteder i nærheden, under fem minutter til Triumfbuen og tæt på to metrostationer.
Overnattede 3 nætter i januar 2018

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget,meget små værelser. Intet badeværelse...
Brusekabine og håndvask i værelset. :-( :-( Det ville være godt hvis det stod i beskrivelsen....

8/10 Udmærket

Allan, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fin beliggendehed
Små men gode værelser , nemt at komme til seværdigheder.

10/10 Fremragende

Geok Joo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for 4 nights, overall stay was good, very convenient, staff was very nice and friendly. The lift is abit small, can only fit in 2 person plus 1 luggage max. Last night they did not really change the towel, im not expecting them to change all the unused towels but at least the one that i had used. But no issue for me since i had used only 1 towel per day and there's still plenty of the unused.
Overnattede 4 nætter i maj 2024
Svar fra Méline den 20. maj 2024
Hello dear, Thank you for taking the time to share your impressions after your stay with us. We are delighted to hear that you found our location convenient and our staff friendly, and that your overall stay was satisfactory.We apologize for the inconvenience caused by the towel not being replaced on your last night. Your feedback is valuable and helps us improve our services.We hope to have the pleasure of welcoming you again very soon and making your stay even more enjoyable.Best regards,

6/10 Okay

Andrew

Rejste med partner
Synes godt om: Rengøring
Very small room, shower leaked, noisy with window open, great location for exploring Paris
Overnattede 3 nætter i maj 2024
Svar fra Méline den 11. maj 2024
Hello dear,I'm sorry to hear that you found your room small and the shower leaking. We always take our guests' feedback seriously and strive to continuously improve our services. Regarding the noise, given our central location in Paris, some noise disturbances may be unavoidable. However, we're glad to hear that you enjoyed our convenient location for exploring the city. We hope to have the opportunity to welcome you again in the future and provide you with a more enjoyable experience.

8/10 Udmærket

Sui Ping

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Méline den 9. maj 2024
Merci de votre séjour dans notre établissement

10/10 Fremragende

Desirae

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, so close to the bus stops and train station, good restaurants nearby. Hotel staff was so friendly, rooms were clean and quiet.
Overnattede 6 nætter i april 2024
Svar fra Méline den 1. maj 2024
Thank you very much for your kind words! We're delighted to hear that you enjoyed our convenient location, the friendliness of our staff, as well as the cleanliness and tranquility of our rooms. Your satisfaction is our priority, and we're pleased to have contributed to making your stay enjoyable. We look forward to welcoming you again on your next visit. Best regards!

10/10 Fremragende

Danijela

Synes godt om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra Méline den 29. apr. 2024
Merci de votre séjour dans notre établissement.

10/10 Fremragende

andrea, Pescara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Molto comoda, pulita e vicina alla metro 100 mt
Overnattede 2 nætter i april 2024
Svar fra Méline den 23. apr. 2024
Grazie per il vostro soggiorno nella nostra struttura. Apprezziamo i tuoi commenti.

10/10 Fremragende

HOUPERT

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel propre bien situé Chambre de bonne taille et personnel a l'écoute Une bonne adresse
Overnattede 5 nætter i april 2024
Svar fra Méline den 13. apr. 2024
Cher client,Nous vous remercions chaleureusement pour votre aimable commentaire ! C'est un plaisir de savoir que votre séjour parmi nous a été à la hauteur de vos attentes.Nous sommes reconnaissants de votre recommandation et espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans notre ville.Au plaisir de vous revoir bientôt !

2/10 Forfærdeligt

Billy

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I specifically booked this room as it stated it has ‘accessible bath’ and showed two pictures of a separate bathroom with a bath. For €200 euro a night this booking was beyond unacceptable. The sink and shower were next to the bed, there was no bath as stated in the room description. I paid for a room with a bath as a have a leg condition and was running the marathon, and my partner is pregnant. It was the most expensive hotel I have ever stayed in, and by far the worst, it was more of a hostel than hotel. How is this going to be compensated?
Overnattede 2 nætter i april 2024
Svar fra Meline den 11. apr. 2024
Dear Billy,We are sincerely sorry to hear about your dissatisfaction regarding your recent experience at our establishment. We understand your disappointment and apologize sincerely for the misunderstanding.After reviewing your reservation, we realized that the absence of a batht in the room you booked is normal since you reserved a CLASSIC double room. However, the only rooms with bath in our hotel are the Triple rooms and the SUPERIOR double rooms.We completely understand the importance of such amenities for your comfort, especially after participating in a marathon and considering your partner's pregnancy. We want to assure you that this situation does not reflect the quality and service standards that we strive to maintain.Please accept our sincerest apologies, and we commit to taking the necessary measures to ensure that this type of incident does not occur again in the future.Sincerely,

8/10 Udmærket

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pros Great location, 2mins walk to Arc de triomphe de l'Étoile and Champs-Élysées, McDonald’s and other restaurants also in close walkable distance. Hotel itself is in an old classic French building, no noise at night and windows are available to open. Lift and reception also available 24/7 in the hotel. Cons Overall very clean just a bit dusty behind the bed. Great option overall
Overnattede 4 nætter i marts 2024
Svar fra Méline den 9. apr. 2024
Hello dear Christopher,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our hotel's great location, as well as the convenience of nearby restaurants.We're pleased that you found our hotel at your convenience.We appreciate your constructive criticism regarding the dust behind the bed, and we apologize for any inconvenience this may have caused. Please rest assured that we will address this promptly to ensure our high standards of cleanliness are maintained.Thank you for considering us as a great overall option, and we hope to welcome you back for another enjoyable stay in the future.

8/10 Udmærket

Maria del Mar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La mejor ubicación para quedarse en Paris, el metro está a una cuadra, el hotel está muy limpio y los cuartos de buen tamaño! Se los recomiendo! Viaje en familia.
Overnattede 4 nætter i marts 2024
Svar fra Méline den 9. apr. 2024
Holla Maria,Queremos agradecerle sinceramente por tomarse el tiempo para compartir su experiencia con nosotros.Nos complace saber que disfrutó de su estancia en nuestro hotel. Su recomendación es muy valiosa para nosotros.Nos alegra que nuestra ubicación haya facilitado sus desplazamientos en París y que haya encontrado nuestras instalaciones limpias y cómodas.Esperamos tener el placer de darle la bienvenida nuevamente, ya sea para un viaje en familia u otra ocasión. No dude en ponerse en contacto con nosotros directamente si necesita asistencia para su próxima estancia.Atentamente,

8/10 Udmærket

Aminta

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
Small and cozy!
Overnattede 1 nat i marts 2024
Svar fra Meline den 1. apr. 2024
Hello dear Aminta,Thank you for staying with us. We appreciate your feedback

8/10 Udmærket

Philippe

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bien placer
Overnattede 3 nætter i februar 2024
Svar fra Delia den 14. mar. 2024
Cher Philippe, Nous sommes heureux d'apprendre que vous avez apprécié l'emplacement de notre établissement. Nous espérons avoir l'occasion de vous accueillir à nouveau. Bien à vous,Delia.

8/10 Udmærket

Yolanda

Overnattede 1 nat i februar 2024
Svar fra Meline den 1. apr. 2024
Hello dear Yolanda,Thank you for staying with us. We appreciate your feedback

2/10 Forfærdeligt

Nicole

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not impressed with this hotel; sheets dirty and pillows smelled like mildew. Upon arrival the shower/bathtub was dirty. The rooms were also extremely small.
Svar fra delia den 27. feb. 2024
Dear customer,We are sorry to hear that your experience at our hotel did not meet your expectations. However, we would like to inform you that we have rigorous cleaning protocols in place to ensure the cleanliness and freshness of our rooms. We have not received any other complaints regarding dirty sheets or mildew smell on pillows, and our cleaning teams are doing their best to ensure a pristine environment for our guests.Regarding the size of the rooms, we understand that preferences may vary from customer to customer, but we strive to provide comfortable and functional rooms for all our guests.Best regards,Delia,Assistant manager.

8/10 Udmærket

Yolanda

The elevator too small.
Overnattede 1 nat i februar 2024
Svar fra Delia den 27. feb. 2024
Dear Yolanda,Thank you for sharing your feedback with us. We apologize if you found the elevator too small during your stay. As a hotel located in the heart of Paris, we do our best to optimize the space available to us, including the size of our elevator. While we understand your concern, please know that smaller elevators are not uncommon in many buildings throughout Paris due to space constraints.Nevertheless, we appreciate your feedback and will certainly take it into consideration as we strive to improve our guests' experience.Best regards,Assistant manager.

8/10 Udmærket

Sylvain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Delia den 16. feb. 2024
Cher Sylvain,Nous tenons à vous remercier pour la note de 4/5 que vous avez donné à notre établissement. Cela nous fait plaisir de savoir que votre séjour s'est bien déroulé.Je vous souhaite une excellente journée et nous espérons avoir l'occasion de vous accueillir à nouveau dans notre établissement.Bien à vous,Delia.

10/10 Fremragende

Andrew, Long Beach

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place, zero complaints. Close to the action and easy transport to the sites you want to see!
Overnattede 2 nætter i februar 2024
Svar fra Delia den 9. feb. 2024
Dear Andrew,We thank you very much for taking the time to put a review about your recent stay with us.We are glad to see that you enjoyed the location of our hotel!We hope to see you soon in our etablishment.Best regards,Delia,Assistant manager.

8/10 Udmærket

Darlanne

Overnattede 2 nætter i februar 2024
Svar fra Delia den 7. feb. 2024
Bonjour Monsieur Soufflet,J'espère que vous allez bien.Nous vous remercions pour votre jolie note et nous espérons avoir l'occasion de vous revoir lors de votre prochain passage à Paris.Je vous souhaite une excellente journée.Bien à vous,Delia.

10/10 Fremragende

Maxime

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Ana den 7. feb. 2024
Cher client,Nous sommes comblés par votre note parfaite de 10 sur 10 ! Merci infiniment pour votre évaluation exceptionnelle. Nous sommes ravis d'avoir pu répondre à vos attentes.Nous espérons vous revoir bientôt pour une nouvelle expérience aussi agréable.Cordialement,L'équipe de l'hôtel

8/10 Udmærket

Martha Lilia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Compacto pero bien ubicado
Muy accesible, bien ubicado, es compacto, el único pero que le pongo son las luces de pasillo y escaleras, porque son para ahorrar, puro sería mejor que tuvieran sensor para activar que andar buscando en donde se encienden
Overnattede 2 nætter i januar 2024
Svar fra Delia den 7. feb. 2024
Buenos dias,Le agradecemos sinceramente sus comentarios sobre su experiencia en nuestro hotel. Nos complace saber que encontró nuestra ubicación muy accesible y conveniente. Sin embargo, lamentamos escuchar que las luces del pasillo y las escaleras no cumplieron completamente con sus expectativas.Tomamos en cuenta sus sugerencias sobre la iluminación y reconocemos la importancia de mejorar la comodidad y la seguridad para nuestros huéspedes. Investigaremos la posibilidad de implementar sensores para activar las luces, lo que facilitará su acceso y brindará una experiencia más cómoda durante su estancia.Agradecemos sus comentarios constructivos, ya que nos ayudan a mejorar continuamente nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerle una experiencia aún más satisfactoria.Saludos cordiales,Delia.

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
sejour bien place a paris
bon rapport qualite prix
Overnattede 1 nat i januar 2024
Svar fra Ana den 7. feb. 2024
Cher Christian,Nous sommes ravis que votre séjour à Paris se soit bien déroulé et que notre emplacement ait contribué à rendre votre expérience agréable. Nous apprécions votre retour positif.Si vous avez d'autres commentaires ou si vous avez des suggestions sur la manière dont nous pourrions améliorer votre séjour lors de votre prochaine visite, n'hésitez pas à nous les faire savoir.Nous sommes impatients de vous accueillir à nouveau et de vous offrir une expérience tout aussi plaisante.Cordialement,L'équipe de l'hôtel

8/10 Udmærket

Didier

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Delia den 12. jan. 2024
Dear Didier,We thank you very much for the review.Best regards,Delia.

10/10 Fremragende

Caroline Perciani Callega

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Delia den 12. jan. 2024
Dear Caroline,We thank you very much for the review.Best regards,Delia.

10/10 Fremragende

Wendy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk staff were extremely pleasant and helpful. The rooms were clean and comfortable. And you seriously can’t beat the location.
Overnattede 5 nætter i december 2023
Svar fra Delia den 12. jan. 2024
Dear Wendy,We thank you very much for the review! Best regards,Delia.

10/10 Fremragende

Meonet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Delia den 12. jan. 2024
Dear Meonet,We thank you very much for the review!Best regards,Delia.

10/10 Fremragende

Fe, san mateo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The area around is safe and accessible to transportation.
Overnattede 4 nætter i december 2023
Svar fra Delia den 12. jan. 2024
Dear Fe,We thank you very much for the review!Best regards,Delia.

10/10 Fremragende

Jean Luc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra delia den 20. dec. 2023
Dear Jean Luc,We would like to thank you for taking the time to give our hotel such an excellent rating. We will not hesitate to share it with our teams! We hope we'll be able to see you again one day! Best regards,Delia,Assistant Manager.

10/10 Fremragende

Raymond Hon Yuen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service and staff. Very convenient location. Could use a larger table and a microwave.
Overnattede 5 nætter i december 2023
Svar fra delia den 20. dec. 2023
Dear Raymond Hon Yuen,We would like to thank you for taking the time to give our hotel such an excellent rating. We will not hesitate to share your lovely messages with our teams, who will be very happy to hear about it. We hope your trip back went well and that we'll be able to see you again one day! Best regards,Delia,Assistant Manager.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra delia den 20. dec. 2023
Dear guest,We would like to thank you for taking the time to rate your stay at our hotel. Please don't hesitate to let us know what you didn't like and why you gave us a 6/10 rating.Best regards,Delia,Assistant Manager.

10/10 Fremragende

Arnaud

Overnattede 1 nat i december 2023
Svar fra delia den 20. dec. 2023
Dear Ebony,We would like to thank you for taking the time to write such a nice note about our Hotel and we are glad to see that you enjoyed your stay with us. We look forward to welcoming you back to Paris!Best regards,Delia,Assistant Manager.

10/10 Fremragende

Nathan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome location
Titre : Séjour exceptionnel à l'Hôtel Arc de Triomphe Etoile Mon expérience récente à l'Hôtel Arc de Triomphe Etoile n'a été rien de moins qu'exceptionnelle. Dès mon arrivée, j'ai été impressionné par le service exceptionnel et l'attention portée aux détails. La propreté de la chambre était impeccable, et l'emplacement, à proximité des stations de bus et de métro, rendait les déplacements dans la ville incroyablement pratiques. Cependant, le point fort a été le délicieux petit-déjeuner qui a offert un excellent début à chaque jour de mon séjour. Ce qui a vraiment distingué cet hôtel, c'est la chaleur et le professionnalisme du personnel. Leur amabilité et leur volonté d'accommoder et d'aider avec toute demande m'ont fait sentir vraiment apprécié en tant qu'invité. Leur hospitalité authentique a amélioré mon expérience globale et a laissé une impression durable. Je peux affirmer avec confiance que je reviendrai certainement à l'Hôtel Arc de Triomphe Etoile lors de ma prochaine visite à Paris. Je recommande vivement cet hôtel à toute personne recherchant une expérience d'hébergement de premier ordre au cœur de cette belle ville.
Overnattede 1 nat i november 2023
Svar fra delia den 20. dec. 2023
Cher Nathan,Nous vous remercions sincèrement pour vos chaleureux compliments et vos éloges concernant votre récent séjour à l'Hôtel Arc de Triomphe Etoile. C'est un immense plaisir de lire que chaque aspect de votre expérience a été à la hauteur de vos attentes, notamment notre service, la propreté de nos chambres, notre emplacement stratégique et bien sûr, notre petit-déjeuner.Nous sommes particulièrement touchés par vos commentaires concernant notre équipe et il est gratifiant de savoir que nos efforts pour offrir un service exceptionnel sont appréciés.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Paris. Encore merci pour votre recommandation et votre fidélité.Au plaisir de vous revoir très bientôt !Cordialement,Delia,Directrice adjointe.

10/10 Fremragende

Ebony

Overnattede 4 nætter i oktober 2023
Svar fra delia den 20. dec. 2023
Dear Ebony,We would like to thank you for taking the time to rate our establishment. We look forward to welcoming you back soon!Best regards,Delia,Assistant Manager.

8/10 Udmærket

Thaddeus

Overnattede 1 nat i oktober 2023
Svar fra Delia den 11. nov. 2023
Dear Thaddeus,We thank you for taking the time to put us a review concerning your stay in our establishment.Best regards,Delia.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Helt greit
Fin beliggenhet men ikke spesielt imponert over standarden. Hotellet var oppført som både tre- og firestjerners alt etter hvor man ser, men det er helt klart et tre-stjerners hotell.
Overnattede 3 nætter i oktober 2023
Svar fra Delia, Assistante de direction den 19. okt. 2023
Dear Helt Greit,We thank you for taking the time to leave a review following your stay in our hotel.Our hotel recently upgraded to 4 stars and many renovations are coming! This is why you saw 3 stars in some places, and 4 stars in others.Best regards,Delia.

6/10 Okay

David

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Delia den 4. okt. 2023
Dear David,We thank you for taking the time to put us a review about your recent stay in our establishment.Best regards,Delia.

8/10 Udmærket

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Close to the Champs d’Elysee at a good price. Unfortunately the rooms are a little dated and a show wear.
Overnattede 7 nætter i september 2023
Svar fra Delia den 4. okt. 2023
Dear Robert,Thank you for taking the time to leave us a review regarding your recent stay with us.We are delighted to hear that you enjoyed the location of our establishment as well as the rates offered.However, we understand your comment about the decoration. Renovations are planned!Kind regards,Delia.

6/10 Okay

Eva

Overnattede 1 nat i september 2023
Svar fra deliavatavu den 13. sep. 2023
Chère cliente,Nous tenons tout d'abord à vous remercier d'avoir pris le temps de laisser votre avis sur votre récent séjour à notre hôtel. Votre opinion est précieuse pour nous, car elle nous permet de constamment améliorer nos services pour mieux répondre aux attentes de nos clients.Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes, et que vous avez attribué une note de 6/10 à notre hôtel. Nous comprenons que cela signifie qu'il y a des aspects de votre séjour qui n'étaient pas tout à fait satisfaisants, et nous aimerions en savoir plus pour pouvoir rectifier la situation.Si vous êtes à l'aise de partager plus de détails sur ce qui n'a pas répondu à vos attentes, cela nous aiderait grandement à cibler les domaines qui nécessitent une amélioration. Vos commentaires constructifs sont essentiels pour nous aider à offrir un service de qualité supérieure à nos clients.Nous tenons à vous assurer que nous prenons toutes les critiques au sérieux et que nous travaillons constamment à améliorer notre offre.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans un proche avenir afin de vous montrer les améliorations que nous aurons apportées grâce à votre précieux feedback.Encore une fois, nous vous remercions d'avoir partagé votre avis avec nous, et nous vous souhaitons une excellente journée.Cordialement,Delia, Directrice adjointe.

8/10 Udmærket

Alma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Likes: 5 mins walk to Arc de Triomphe and Champs Elyses where u can catch Hop On/Off bus. Everything within easy reach
Overnattede 2 nætter i august 2023
Svar fra Ana den 8. sep. 2023
Dear Alma, Thank you very much for taking the time to leave a positive review of our hotel. We are delighted to hear that you enjoyed your stay with us, and that you appreciated our hotel's location as well as our modern rooms. Our location is indeed one of our strong points, with a multitude of restaurants and dining options nearby. We're delighted that this has helped to make your stay even more enjoyable, offering you a wide variety of choices for your meals. As for our rooms, we've done our best to create a modern, comfortable space that reflects Parisian elegance while offering the contemporary conveniences our guests need. Your compliments in this regard are greatly appreciated and motivate our team to continue providing superior accommodation. We look forward to welcoming you back in the near future. If you have any special requirements or preferences for your next stay, please let us know. We would be delighted to make your next visit an even more memorable experience. Best regards, Ana

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Je suis restée deux nuit avec ma femmes, je suis ravis de cette hotel vraiment a deux pas des champs elysee....chambres propres, assez calme ,spacieuse est la réceptionniste tres sympathique je recommande cette hôtel
Overnattede 2 nætter i august 2023
Svar fra Ana den 21. aug. 2023
Nous vous remercions sincèrement d'avoir choisi notre hôtel pour votre séjour et d'avoir partagé votre expérience positive. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour de deux nuits avec votre femme.Votre satisfaction à propos de notre emplacement à proximité des Champs-Élysées, de la propreté des chambres, de leur calme et de leur espace, ainsi que de l'amabilité de notre réceptionniste, nous remplit de joie. Votre recommandation est grandement appréciée et nous inspire à continuer à offrir un service de qualité supérieure.Si vos voyages vous ramènent à Paris, nous serions honorés de vous accueillir à nouveau et de vous offrir une expérience tout aussi plaisante. Merci encore pour votre confiance et pour avoir partagé votre expérience positive avec nous !

8/10 Udmærket

ilona

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Goede ligging, aardig personeel, goed onderhouden en netjes, lift is veelste smal helaas, maar er is ook een trap. Op loopafstand kan je overal naartoe. We hebben heel erg genoten! Voor herhaling vatbaar!
Overnattede 7 nætter i juli 2023
Svar fra Ana den 21. aug. 2023
We sincerely thank you for taking the time to share your positive impressions of your stay. We're delighted to hear that our location, friendly staff and meticulous housekeeping helped make your experience a pleasant one.We take note of your comment about the narrowness of the elevator and are glad to know that the stairs offer a convenient alternative. In addition, it is gratifying to know that you were able to take full advantage of the proximity to attractions by walking.It's great news to know that you had a great time with us and would consider repeating the experience. Should you decide to return, we would be delighted to welcome you back and offer you another unforgettable experience. Your satisfaction is our greatest reward!

10/10 Fremragende

Shona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
excellent hotel - spotlessly clean and staff very helpful . Bedroom so much better equipped than other Parisian hotels we have stayed in . Recommend highly
Overnattede 3 nætter i juli 2023
Svar fra Ana den 21. aug. 2023
Thank you very much for sharing your positive experience with us. We are delighted to hear that you were impressed with the cleanliness of our establishment and that our helpful staff helped to make your stay a pleasant one.In addition, we are proud to have been able to meet your expectations in terms of room facilities, and we are delighted that our offer surpassed that of other Parisian hotels where you have stayed. Your warm recommendation means a lot to us.If you plan to return to Paris, we would be honored to welcome you back and continue to offer you superior service. Your satisfaction is our top priority, and we look forward to serving you again in the future.

10/10 Fremragende

Deborah

Overnattede 3 nætter i maj 2023
Svar fra Meline den 22. jun. 2023
Dear Guest, We are delighted that you have enjoyed our establishment in general. We hope to see you again soon.

10/10 Fremragende

Sara

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Such a cute hotel. The best part, super close to so many amenities. Pharmacies. Cafes. Restaurants. And the best part? Arc de triumph is five minutes away!! Stay here. You won’t regret it. Eat at Cesar’s. Buy wine from Nicolas. And enjoy Paris!!
Overnattede 3 nætter i maj 2023
Svar fra Ana den 25. maj 2023
Dear Guest, We are delighted that you have enjoyed our establishment in general. We hope to see you again soon.

10/10 Fremragende

Patricia de Lourdes, Mexico

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Súper ubicado muy buena atención
Overnattede 3 nætter i maj 2023
Svar fra Ana den 25. maj 2023
Dear Guest, We are delighted that you have enjoyed our establishment in general. We hope to see you again soon.

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2023
Svar fra Ana den 25. maj 2023
Dear Guest, We are delighted that you have enjoyed our establishment in general. We hope to see you again soon.