4/10 Dårligt
Mark L.
10. jun. 2025
Broken Bed... ZERO Customer Service
We repeated reached out to owner and they never replied during our stay. The listing says beds for 6 but there was only beds for four because the pull out couch was broken... slats that hold up the mattress were missing (we later found one slat in the closet)... so owner knew about defect. At night two slots slipped out while we were sleeping and there was a HUGE sag in the mattress... almost laying completely on the floor. VERY UNCOMFORTABLE. Not acceptable sleeping arrangements. Had to use a butter knife at 2:00 in the morning to try to salvage any sleep. We reach out to the owner/management company and they never responded back. We've asked for a partial refund and no response. Be very careful with this unit... not as promised and very poor customer service if something is wrong.


Mark L.
Overnattede 3 nætter i maj 2025