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Anmeldelser af The Saguaro Palm Springs

4 out of 5
The Saguaro Palm Springs
1800 E Palm Canyon Drive, Palm Springs, CA

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 414 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 211 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 197 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 106 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 82 af i alt 1010 anmeldelser" "

7,6/10

Rengøring

8,2/10

Service og personale

7,4/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Dennis

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sminket Motel / Hotel
Hotellet ser rigtigt fint ud på billeder og har en god beliggenhed. Dog er det er sminket lig da det er et noget ældre motel inde bagved. Her er særligt renligt, maling skaller af på badeværelse, ikke noget håndklæder eller solstole ved pool og generel ligegyldighed med gæsterne.
Overnattede 2 nætter i august 2022
Svar fra The Saguaro Palm Springs den 14. aug. 2022
Thank you for your feedback, we will pass along the information to the correct departments to have those issues taken care of.

10/10 Fremragende

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All was good. It was my birthday and Randy at the Front Desk went out of his way to block me a nice room in a great location! Thanks to him and the rest of the staff!😎
Overnattede 3 nætter i maj 2024
Svar fra Alejandro den 11. maj 2024
Hi Philip,Thank you for taking the time to leave a review. We're excited to hear that Randy made you that much better! Be sure to come back and see us again real soon!

10/10 Fremragende

Brenda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was an amazing stay!
Overnattede 1 nat i maj 2024
Svar fra Alejandro den 9. maj 2024
Hi Brenda, Thank you for taking the time to leave a review. We're so excited you enjoyed your stay with us here at Saguaro Palm Springs. Be sure to come back and visit us again real soon!

10/10 Fremragende

Brianna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a cute hotel, it was perfect for my 13 year old daughter and I. Next time I would definitely try to book a room with a pool view though!
Overnattede 3 nætter i maj 2024
Svar fra Alejandro den 9. maj 2024
Hi Brianna, Thank you for taking the time to leave a review. It's great to hear that you and your daughter enjoyed your stay here at Saguaro Palm Springs and are looking to come back! We'll be here waiting to offer you a colorful welcome back!Best,

8/10 Udmærket

Amanda

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Really fun place. Great vibes. Cool people. Loved the pool, the hammocks, the ping pong in the lobby, the beautiful landscaping. Friendly staff. The cantina was cool. All great. HOWEVER. The hallways and rooms are truly gross. Smells like an old YMCA. Our curtains actually had dried blood on them. Our room was like an ancient Best Western someone painted over in purple and pink. Not updated at all, and more importantly, dirty. You don’t even want to go barefoot in your room, it’s bad. Fun place to meet people. Not clean.
Overnattede 2 nætter i maj 2024
Svar fra The Saguaro den 7. maj 2024
Dear GuestI'm so sorry see that you have a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike. Feel free to contact management directly to the hotel to further discuss the details of your recent stay.

6/10 Okay

Jacqueline

Synes godt om: Service og personale
Synes ikke om: Rengøring
Very cute. Needs a little TLC.
Overnattede 3 nætter i maj 2024
Svar fra The Saguaro den 7. maj 2024
Dear GuestI'm so sorry see that you have a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.

8/10 Udmærket

ANDRE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
While the room was ok, we couldn’t obtain a second floor room, and therefore couldn’t sleep with the window open. Also, the resort fee seems excessive to us.
Overnattede 2 nætter i april 2024
Svar fra The Saguaro den 3. maj 2024
Dear GuestI'm so sorry to see that you have had a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.

6/10 Okay

Averie

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was amazing
Overnattede 2 nætter i april 2024
Svar fra Alejandro den 4. maj 2024
Hi Averie,Thank you for taking the time to leave a review. We're glad that you enjoyed your stay with us and our staff. Be sure to come back and visit us again real soon!

10/10 Fremragende

Aleksandar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool area is fantastic. Good vibes at the hotel.
Overnattede 2 nætter i april 2024
Svar fra The Saguaro den 3. maj 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

10/10 Fremragende

Stephanie

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Saguaro den 3. maj 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

10/10 Fremragende

Rachel, Henderson

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fun, cute, quiet and quick trip
Overnattede 1 nat i april 2024
Svar fra Alejandro den 28. apr. 2024
Hi Rachel,Thank you for taking the time to leave a review. We're so glad you enjoyed your stay with us during your quick trip. Be sure to visit us again real soon!

10/10 Fremragende

Marlin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Alejandro den 28. apr. 2024
Hi Marlin, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

10/10 Fremragende

Robert

Overnattede 1 nat i april 2024

4/10 Dårligt

Dawnette

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
2 stars
Overnattede 1 nat i april 2024
Svar fra Alejandro den 26. apr. 2024
Hi Dawnette, Thank you so much for taking the time to provide us with such valuable feedback. I understand that you have had a less than favorable stay. I'd like to be the first to personally extend my sincerest apologies. We here at the Saguaro Palm Springs, want all of our guests to leave here with lasting memories. I would like to invite you to contact me here at the hotel to further discuss your recent stay. I want you to know that we value your comments and will make every possible attempt to better your experiences.

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great vibe and party atmosphere.
Overnattede 3 nætter i april 2024
Svar fra Alejandro den 28. apr. 2024
Hi Brian!Thank you so much for taking the time to leave us a review. We're so excited that you enjoyed your stay with us here at Saguaro. Be sure to come back and visit us again real soon!

10/10 Fremragende

Kailee

Overnattede 1 nat i april 2024
Svar fra The Saguaro den 10. maj 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon. Cheers!

10/10 Fremragende

Norvan

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lively, young, party atmosphere. Friendly staff. Great restaurant and bar on property.
Overnattede 1 nat i april 2024
Svar fra Alejandro den 28. apr. 2024
Hi Norvan,Thank you for taking the time to leave a review. We're excited to hear that you enjoyed the atmosphere, bar, and restaurant and overall that you enjoyed your stay with us here at Saguaro Palm Springs. Be sure to come back and visit us again real soon!

8/10 Udmærket

Jordyn

Overnattede 2 nætter i april 2024
Svar fra The Saguaro den 7. maj 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

10/10 Fremragende

Alfredo

Lovely staff and beautiful property. We def will be back.
Overnattede 1 nat i april 2024
Svar fra Alejandro den 28. apr. 2024
Hi Alfredo, Thank you for taking the time to leave a review. We're so excited to hear that you enjoyed your stay with us here at Saguaro Palm Springs. We'll be here waiting to give you another warm and colorful welcome back!

8/10 Udmærket

Dan

Overnattede 3 nætter i april 2024
Svar fra The Saguaro den 7. maj 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

10/10 Fremragende

Farah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Alejandro den 28. apr. 2024
Hi Farrah, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 Udmærket

Claudette

Older building but rooms were clean
Overnattede 3 nætter i april 2024
Svar fra Alejandro den 28. apr. 2024
Hi Claudette, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 Udmærket

Josh

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed this property; they upgraded my room upon check-in and the room was clean. There were pool parties daily and the front desk said they would be loud as a warning. However, I never noticed anything overly loud and enjoyed the pool view. My only negative is that there are no food/beverage options available after the restaurant closes. We wanted to pick up a Diet Coke for the room on the way back from being out and that wasn’t possible. The hotel would benefit from selling concessions etc from the desk. Overall, everything was great.
Overnattede 3 nætter i april 2024
Svar fra Alejandro den 28. apr. 2024
Hi Josh,Thank you for taking the time to write a review. We're so excited to hear that you enjoyed your stay with us here at Saguaro Palm Springs. While we do have minbars in the rooms, we understand that a concession section in the lobby may be more convenient for our guests. Great news though, this has come up and we are currently researching options to hopefully add it in the near future. Thank you once again for taking the time to leave a review, be sure to visit us again real soon!

4/10 Dårligt

Tamara

Rejste i en gruppe
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property is very old and dated. The walls were dirty. I was very disappointed for the price that I was charged. If I could have left without a penalty, I would have.
Overnattede 2 nætter i april 2024
Svar fra Alejandro den 19. apr. 2024
Hi Tamara,Thank you for taking the time to write a review, we appreciate all feedback. We are sorry to hear that your stay was not to your expectations. We strive to provide the best possible experience for our guests, and it seems we do not accomplish this for you during your stay. I will make sure to pass along your comments to our team so they can discuss and act. If you have any questions, please feel free to reach out to one of the front desk managers on property. Best,

10/10 Fremragende

Collin

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i marts 2024
Svar fra The Saguaro Palm Springs den 12. apr. 2024
Thank you for your feedback!

10/10 Fremragende

Kathleen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved this hotel! Definitely will go back.
Overnattede 1 nat i april 2024
Svar fra The Saguaro Palm Springs den 12. apr. 2024
Thank you for your feedback!

8/10 Udmærket

Paola

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra The Saguaro Palm Springs den 12. apr. 2024
Thank you for your feedback!

6/10 Okay

Dwight

Rejste med familie
Both inside and outside could be cleaner. Noisy most nights of our stay.
Overnattede 4 nætter i april 2024
Svar fra Alejandro den 19. apr. 2024
Hi Dwight,Thank you for taking the time to write a review, we really appreciate the feedback. We will make sure to pass along your comments to our Director of Housekeeping, so they are made aware. We hope to give you a colorful welcome back real soon!Best,

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra The Saguaro Palm Springs den 12. apr. 2024
Thank you for your feedback!

10/10 Fremragende

Twyla

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Every one was friendly.
Overnattede 1 nat i april 2024
Svar fra The Saguaro Palm Springs den 12. apr. 2024
Thank you for your feedback!

8/10 Udmærket

Robert

Overnattede 1 nat i marts 2024
Svar fra Alejandro den 28. apr. 2024
Hi Robert, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 Udmærket

Erick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Adequate parking. Fun atmosphere. Colorful. Not too busy (Monday -Wednesday). Lawn activities for guests (Cornhole and bocce ball). Music playing at pool area. Quality room service food ordered from in house restaurant. Feedback: in room carpet should be updated
Overnattede 2 nætter i marts 2024
Svar fra Alejandro den 19. apr. 2024
Thank you so much for taking the time to write this review. We are pleased to hear that you enjoyed your stay with us and hope to give you a colorful welcome back real soon!

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Alejandro den 31. mar. 2024
Hi Angela, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

10/10 Fremragende

Bruce

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Alejandro den 31. mar. 2024
Hi Bruce! We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

10/10 Fremragende

Romina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i marts 2024
Svar fra Alejandro den 31. mar. 2024
HI Romina! Thank you for taking the time to write a review. We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 Udmærket

andres

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra The Saguaro den 29. mar. 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soonCheers!

10/10 Fremragende

Gregory

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Classic Palm Springs vibes. Great pool and hot tubs. Nice clean rooms and comfortable beds. A great stay.
Overnattede 1 nat i marts 2024
Svar fra Alejandro den 27. mar. 2024
Hi Gregory, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 Udmærket

Brad

Rejste med familie, Rejste med familie og småbørn
Good, food, fun pool for party.
Overnattede 2 nætter i marts 2024
Svar fra Alejandro den 27. mar. 2024
Hi Brad, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 Udmærket

Alana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fun and vibrant. Staff were so nice and restaurant/pool were great.
Overnattede 3 nætter i marts 2024
Svar fra The Saguaro Palm Springs den 23. mar. 2024
Thank you for your feedback!

10/10 Fremragende

Geoffrey

Overnattede 3 nætter i marts 2024
Svar fra The Saguaro Palm Springs den 12. apr. 2024
Thank you for your feedback!

10/10 Fremragende

Jovita

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly. Rooms are spacious. Restaurant food and drinks delicious! Overall, great hotel and I will come back soon!
Overnattede 2 nætter i marts 2024
Svar fra The Saguaro Palm Springs den 23. mar. 2024
Thank you for your feedback!

8/10 Udmærket

bradley, Seattle

Rejste med partner
Synes godt om: Rengøring
Great pool area with two hot tubs. Electronic Lounge music staring at 9am. Drag brunch unavailable as sold out early. Bar was closed most days & nights. Bed only made once in 4 day stay.
Overnattede 4 nætter i marts 2024
Svar fra The Saguaro den 29. mar. 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soonCheers!

6/10 Okay

corey

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Needs an update ASAP
Overnattede 4 nætter i marts 2024
Svar fra The Saguaro den 17. mar. 2024
Dear GuestI'm so sorry to see that you have had a less than favorable experience. We here at The Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike. Feel free to contact management to further discuss of your recent stay.

10/10 Fremragende

Erin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a great time!
Overnattede 4 nætter i marts 2024
Svar fra The Saguaro den 17. mar. 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

4/10 Dårligt

Troy

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There is a lot of potential with this property, but it's a little too DIY as a guest, not easy to get essentials, the beds were worn out. There is an odor in the hallways. The staff was nice. Expensive for the experience in this case. Not a great value.
Overnattede 4 nætter i marts 2024
Svar fra The Saguaro den 17. mar. 2024
Dear Guest,I'm so sorry to see that you have had a less than favorable experience. We here at The Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.Feel free to contact management to further discuss the details of your recent stay.

10/10 Fremragende

Anna

Overnattede 2 nætter i marts 2024
Svar fra The Saguaro den 29. mar. 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soonCheers!

8/10 Udmærket

Barbra, Union

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
The hotel interior, at least in the rooms and hallways, is in need of a newer paint job. Things just look grimy. The pool area is very nice, although the pool bartender would go missing for a while leaving people to stand and wait for their “nothing lower than 14 dollar” drinks. Also, my friend and I bought coffee, regular drip coffee, on two different mornings in the Jefe restaurant. One day we were charged 13 dollars, the other 8 dollars for the exact same order… that was a little suspicious. We were told we would only get housekeeping if we requested it. We were fine without it for our short stay, However, twice they cleaned our room while we were out, but we had not requested it. A clean room is great, but we would not have left out some of our personal items had we known they would enter our room. We also took advantage of the spa and got facials. We were maybe 5-7 minutes late for our appointment if that and one of the clinicians was very rude about it. I can’t believe one adult would talk to another adult like she was a child because “ they have a schedule with back to back clients and so our session would be cut short… we were to arrive at 2:30, as she pointed to a time on our paperwork and continued to “ slap my hand” verbally. I am fine with our session being cut short, we were late, that is on us, but don’t come at me like I am a toddler and treat me like I am stupid. I was very taken aback. No other client entered either after us.
Overnattede 4 nætter i marts 2024
Svar fra Alejandro den 31. mar. 2024
Hi Barbara,Thank you for taking the time to write a review. I reached out and a left a message on your phone. I apologize for the opportunities you encountered; it's not how we want our guests to feel. I will forward your comments to the appropriate departments to ensure it gets looked at. If you are able to, I would like to discuss this further with you. I have left my contact information on my message.Best,

6/10 Okay

Audrey

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra The Saguaro den 4. mar. 2024
Dear Guest, I'm so sorry to see that you have had a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.Please feel free to contact management directly to further discuss.

10/10 Fremragende

Eduardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra The Saguaro Palm Springs den 2. mar. 2024
Thank you for your feedback!

10/10 Fremragende

Nicole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I really enjoyed my stay at this hotel! It has a fun vibe.
Overnattede 1 nat i februar 2024
Svar fra The Saguaro den 29. feb. 2024
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!