6/10
Hi,
We've booked with VRBO before, and never had any issues. We got into the place ok, and it was accurate to the description. But it wasn't cleaned, I think from the last user. And no clean towels, so we couldn't shower. I tried to message them repeatedly on the VRBO message system, but they never responded. Can you communicate with them? Is it possible to get some kind of refund? We couldn't shower, and we had to clean the place to make it usable. I can send a screenshot of my attempts to contact them if that helps.
Thanks,
Peter
peter w.
Overnattede 3 nætter i januar 2024