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Anmeldelser af The Westwood Hotel

3 out of 5
The Westwood Hotel
Hinksey, Hill Top, Near Boars Hill, Oxford, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 50 af i alt 180 anmeldelser" "
Bedømmelse på 8 − Udmærket. 69 af i alt 180 anmeldelser" "
Bedømmelse på 6 − Okay. 38 af i alt 180 anmeldelser" "
Bedømmelse på 4 − Dårligt. 18 af i alt 180 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 180 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

6,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Overnattede 2 nætter i juni 2017

8/10 Udmærket

Jens

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

James

Rejste med familie
Synes godt om: Service og personale
Disappointed
The staff were amazing, very helpful, the food was good. The hotel just seemed very dated. There was a damp smell in one of the corridors on our way to our room which got to us a bit.
Overnattede 2 nætter i november 2019

6/10 Okay

Sian

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Family room stay - disappointing
Family room was comfy but the condition of the beds and the bathroom were tired. Toilet roll holder missing and broken off the wall . The King size bed frame was chipped and one of the single beds was unstable . The shower was old fashioned and some hairs in the plug hole . We were going to have breakfast but didnMt because it was £6.50 for the continental which was bas silly a bowl of apples oranges and bananas and some cereal in small Kellogs boxes and a few butter croissant and the usual toast and marmalade . For £10.50 you could have the same buffet and a cooked breakfast . It wasn’t good value for money and the quality of the breakfast was poor so wouldn’t bother . For a one night Stopover it is ok. But again still pricey For the quality of the room . Premier Inn is better value and quality in comparison .
Overnattede 1 nat i oktober 2019

10/10 Fremragende

Becky C.

Synes godt om: Rengøring
Oxford
Friendly and helpful staff. Very nice and spacious room with comfortable bed. A great buy for anyone visiting Oxford.
Overnattede 1 nat i september 2019

4/10 Dårligt

Helen

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was very run down, cold as the central heating didn’t appear to be working. We paid 6.50 for the continental which was of very poor quality and was very limited, I did complain and they reduced the price. The bar and hotel closed at 10pm which was most odd on a Saturday evening...
Overnattede 1 nat i oktober 2019

10/10 Fremragende

Paul, Portsmouth

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What a lovely country hotel, it was very clean and very well run........, I would recommend the full English breakfast......., very friendly and helpful staff.
Overnattede 1 nat i september 2019
Svar fra cl den 2. okt. 2019
Dear Paul, We are delighted to hear that you enjoyed your stay! We hope that you will stay with us again the next time you are in Oxford! Kind regards, The Westwood Country Hotel

4/10 Dårligt

alison

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019

8/10 Udmærket

Dale

Overnattede 2 nætter i september 2019

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring
Accomodatie was oud en slecht onderhouden. Ontbijt werd geserveerd in een oude grote zaal, terwijl deze makkelijk geserveerd kon worden in de bar, wat n veel gezelligere en geschiktere ruimte was. Afstand tot centrum stad is veel groter dan wordt vermeld.
Overnattede 2 nætter i september 2019

8/10 Udmærket

Ana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019
Svar fra Lee den 22. sep. 2019
Thank you for staying at our Hotel. Kind regards, The WW Hotel

10/10 Fremragende

cécile

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
enjoy
Tres bon accueil et excellente situation
Overnattede 1 nat i juli 2019
Svar fra klara den 10. sep. 2019
Nous vous remercions de vos commentaires. Meilleures salutations, The WW Hotel

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cosy and clean
Not far from city center. Cosy and nice garden. Small but clean room
Overnattede 1 nat i august 2019
Svar fra klar den 10. sep. 2019
Dear Guest, Thank you for your kind review. Kind regards, The WW Hotel

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2019
Svar fra peter den 12. sep. 2019
Thank you for staying with us. Kind regards, The WW Hotel

8/10 Udmærket

Jitsaman Chatchavalwong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cosy and not far from city
Not far from city center. Cosy with beautiful garden and friendly staffs. Room is small but clean.
Overnattede 1 nat i august 2019
Svar fra pete den 12. sep. 2019
Dea Jitsaman, Thank you for staying at our hotel and for your time to write a feedback. Kind regards, The WW Hotel

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juli 2019

10/10 Fremragende

Bigmk, LA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely facility, room was nicely decorated, linens excellent and the staff was very accommodating
Overnattede 1 nat i juli 2019

8/10 Udmærket

Jolie

Synes godt om: Rengøring, service og personale, værelsets komfort
Pleasant Place with good food and service
The Westwood Inn is on the outskirts of Oxford. The Inn and gardens were very lovely and the dinner menu selections were very appealing and quite tasty. The check in staff and restaurant staff were extremely accommodating and friendly. Unfortunately the place feels a bit worn and could use a nice sprucing up. It was also on a busy road which did quiet down each night. If you are driving to Oxford and need a place with ample parking and good food The Westwood clearly fits the bill.
Overnattede 2 nætter i juli 2019

10/10 Fremragende

sheryce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thank you
Great service
Overnattede 1 nat i juni 2019
Svar fra Klara den 2. jul. 2019
We are delighted to hear that you enjoyed your stay! We hope that you will stay with us the next time you are in Oxford! Thank you. Kind regards, The Westwood Hotel

10/10 Fremragende

Aditi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful property
Lovely property! Away from the hustle & bustle of the city (& London). Our room was spacious and well lit. Having tea on the balcony on a sunny summer morning was a great holiday perk. Everyone of the staff was helpful and friendly. Appreciated their help in booking cabs to get us to & fro from the city.
Overnattede 2 nætter i juni 2019
Svar fra Klara den 29. jun. 2019
Dear Aditi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The WW Hotel

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
In need of some updates
My bed was quite old and not so comfortable. The paint of the walls was dirty and the carpet was also old. It need some improvement.
Overnattede 1 nat i juni 2019
Svar fra klara den 2. jul. 2019
Dear Guest, Thank you for your stay with us and for sharing your experience with other travellers. We are sorry to read you didn't like the bed and that there were some issues with the room as well. Please rest assured we have addressed this with the team to ensure we improve on this. Kind regards, Clara Assistant general manager

8/10 Udmærket

Mrs K N

Synes godt om: Rengøring, service og personale, værelsets komfort
Good hotel near Redbridge Park + Ride, which made getting into Oxford easy. Lovely 4-poster bed but shame we could not get onto the balcony. Good food. Good staff, very helpful.
Overnattede 2 nætter i juni 2019
Svar fra Klara den 11. jun. 2019
Dear Mrs Baker, Thank you very much for your review, we will attend to the problem you have highlighted (access to balcony). Hope to see you again in the future. Kind regards, The Westwood Country Hotel

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i maj 2019

6/10 Okay

Alex

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i maj 2019

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i maj 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2019
Svar fra Klara den 16. apr. 2019
Dear Guest! Greetings from The Westwood Hotel Oxford! Thank you for your feedback regarding your recent stay with us. We look forward to welcoming you again soon. Best wishes, The Westwood Hotel

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
No internet. Old building
Overnattede 1 nat i april 2019
Svar fra Klara den 16. apr. 2019
Dear Guest, Thank you for taking the time to write a review. We’re sorry your experience didn’t match your expectations. Please know that your situation was an exception. Due to unforeseen circumstances at the time, we did not have internet on the day when you were here. We are sorry for any inconvenience caused by this issue. We do hope to see you again in the future. Kind regards, The Westwood Hotel

8/10 Udmærket

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Let’s focus on the pros first - the hotel was easy to find, it was well sign posted and it's appearance on the outside was nice. There was also sufficient car parking. The welcome at reception was adequate and the check-in process reasonably fast. Now the negatives... 1) The car park was extremely poorly lit at night with no lights except at ground level on one side – quite dangerous if walking out to get something from the car! 2) The hotel seemed to be operated by youngsters with no management direction visible and so small items like obtaining a printed receipt for bar drinks or turning the heating on became an impossible task. 3) The whole hotel was fundamentally freezing cold in all of the public areas. I spent an evening in the bar/restaurant with a colleague and endured freezing temperatures. I complained several times as did other guests who sat there wrapped up in coats and scarves. 4) The corridors and hotel room had an unusual smell – I can’t say what it was but it didn’t smell quite right. 5) After dinner I returned to my room where I found a constant never ending noise that sounded like a bathroom fan vibrating despite my bathroom light not being turned on. I went back to reception to explain and ask for help, where the receptionist seemingly didn’t believe me and sent me back to my room to wait for the sound to stop. At the end of #5 I decided that it was not going to stay the night. I packed my bag, paid and departed; and shall not be returning!
Overnattede 1 nat i april 2019

10/10 Fremragende

Francisco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The location is great in the outskirts of Oxford and in the middle of a forest. A park and ride for Oxford is just a couple of minutes drive from the hotel. Clean and quiet very charming oldish building.
Overnattede 1 nat i april 2019
Svar fra Klara den 4. apr. 2019
Thank you so much for your review, Francisco. We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again in the future! Kind regards, The Westwood Hotel team

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i februar 2019

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was disappointing to note that Expedia had made the Hotel "available" one week too early, which meant that the hotel was not expecting visitors until 4th March, despite booking to stay 27th Feb. However, the staff did exceptionally well to accommodate the guests.
Overnattede 1 nat i februar 2019
Svar fra Klara den 12. mar. 2019
Thank you for taking the time to write your review. Yes, it happened as you have described, so thank you for your understanding. I will be sure to send your comment on to the team who will be so delighted to have received your comment. After all, we hope that you have enjoyed your stay and we will be happy to see you again in case you decide to come back. Kind regards, The Westwood Hotel Management

4/10 Dårligt

Nicholas

Synes ikke om: Rengøring, service og personale, værelsets komfort
Below average
The room was small and the bathroom wasn’t as clean as I would have expected. When I arrived the radiator had been left on full so the room was unbearably warm. The shower took too long to warm up and the water had a smell. On second night I arrived back at hotel at 5pm & went down to bar for food at 7.50 to be told they were not serving food as hosting a private function. I had to find food in a nearby Tesco express. The staff were not welcoming or friendly and when checking out at 7am there was no one on duty. I rang the extension number left and the manager was still in bed which was an inconvenience as needed a VAT receipt printed as was staying away on business trip
Overnattede 3 nætter i december 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved it! Felt just out of a movie! Picturesque and beautiful.
Overnattede 1 nat i november 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2018

6/10 Okay

Raymond

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i november 2018

10/10 Fremragende

chef, glasgow

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
great little find, only stayed overnight but all the staff are super helpful. Beautiful little location, quiet despite being close to the main road. Didn't have breakfast but dinner in the restaurant and service in the bar was jolly and very pleasant. A credit to all the team for sure. Wouldn't hesitate to recommend staying here again for sure.
Overnattede 1 nat i november 2018

4/10 Dårligt

Tim

Synes ikke om: Værelsets komfort
No Food. No Heating
What was otherwise a good hotel was let down by the level of service. At 8.30 I was told the kitchen stopped 15 minutes ago and there where no local alternatives, had to get a take away from Just Eat. Room was cold and heating not working, inadequate electric heater brought up but took till about 2am to get the room to an adequate but not warm temperature. Won't be booking in here again.
Overnattede 1 nat i oktober 2018

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2018

4/10 Dårligt

Wayne

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The bathroom was not clean had to clean shower area myself couldn't be bothered to get them to do it
Overnattede 1 nat i oktober 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2018

6/10 Okay

Robert

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2018

8/10 Udmærket

Ged

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value for money
Friendly staff ... good location
Overnattede 2 nætter i september 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
central gelegen
sehr nettes kleines Hotel. Sehr freundliches Personal und hat echt sehr netten Charm
Overnattede 1 nat i august 2018

6/10 Okay

Hanadi

Less than average
Overnattede 2 nætter i august 2018

10/10 Fremragende

Jon

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, not well suited for the late traveller
Hotel great, clean and neat had to mark down service as restaurant closed at 8pm and not a 24hr desk as published. Though the team did check me in very quick after they were called and were very friendly.
Overnattede 1 nat i august 2018

4/10 Dårligt

F, London

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
The westwood hotel
Old and tired. Over prices. Very hot and having a fan. Worth £60.00 per night not £115.00
Overnattede 1 nat i august 2018

8/10 Udmærket

paula

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2018