Reception

Anmeldelser af The Bocardo Hotel

4 out of 5
The Bocardo Hotel
24-26 George Street, Oxford, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 16 af i alt 33 anmeldelser" "
Bedømmelse på 8 − Udmærket. 7 af i alt 33 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 33 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 33 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 33 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Dave

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Bocardo Reservations Team den 18. apr. 2024
Dear Dave,Thank you for taking your feedback. We are glad you enjoyed staying with us and you like the location of our property.Your feedback is valuable to us as it will encourage us to providing better experience for our future guests.We hope to have an opportunity to accommodate you again on your next visit.Best RegardsThe Bocardo Hotel Team

8/10 Udmærket

Alan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Vert convenient central location.
Overnattede 1 nat i april 2024
Svar fra George Street Hotel den 11. apr. 2024
Dear Alan,Thank your for your feedback. We hope to hosting you again in future.Kind Regards,

10/10 Fremragende

Jenn-yeu, Woodcliff Lake

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Connivence to shopping, walkable to town center, all colleges, & history landmarks.
Overnattede 1 nat i april 2024
Svar fra Reservations Team den 6. apr. 2024
Dear Jenn,Thank you for taking out your time and your kind words for our location. We appreciate your positive feedback as it will encourage us to improve more better for our future guests. Warm RegardsThe Bocardo Hotel Team

10/10 Fremragende

Naoko

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
スタッフが親切
Overnattede 1 nat i marts 2024
Svar fra Bocardo Reservations Team den 24. mar. 2024
Dear NaokoThank you for choosing us for your last stay and taking out your time to write us such a positive feedback.We appreciate your feedback for our staff. Your feedback is valuable to us as it will help us to improve more for our future guests.Best RegardsThe Bocardo Hotel Team

10/10 Fremragende

Henry

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel staff was lovely. Oxford itself is loud in the evenings, and rather costly. If you're there to enjoy late nights, this central hotel is great for a solo traveller. Getting to and from the airport is extremely easy via bus only 1 block away.
Overnattede 6 nætter i marts 2024
Svar fra Bocardo Reservations Team den 16. mar. 2024
Dear Henry,Thank you for taking out your time and writing us such a positive feedback. We value your feedback as it will help us in performing more better for our future guests. We look forward in welcoming you back in near future.Kind RegardsThe Bocardo Hotel Team

8/10 Udmærket

Phillip

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra PG den 13. jan. 2024
Dear Phillip,Thank you for your time to share your valuable feedback. We appreciate your input and are committed to continually enhancing our services. We look forward to welcoming you back soon.Warm RegardsThe Bocardo Hotel Team

8/10 Udmærket

Anthony J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central located Hotel in Oxford
Nice Hotel in the centre of Oxford with pleasant staff. We stayed in room 9 and were woken at 5am with a lorry being unloaded near the room. Don't know how often this would occur.
Overnattede 1 nat i december 2023
Svar fra The Bocardo Hotel den 8. jan. 2024
Dear Guest, Thank you for the review. We appreciate your feedback and looking forward to hosting you again. Kind Regards, The Bocardo Hotel.

6/10 Okay

Nikki

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice, comfortable hotel. Not luxurious, but everything you need. Location is convenient to restaurants, shops, and Oxford colleges, but it is not quiet at night. There is a lot of street noise from buses, cars, and bars in the area. If you are looking for a quiet location, this is not the place for you. Staff was friendly and helpful.
Overnattede 2 nætter i december 2023
Svar fra The Bocardo Hotel den 8. jan. 2024
Dear Guest, Thank you for the excellent review. We appreciate your feedback and looking forward to hosting you again. Kind Regards, The Bocardo Hotel.

8/10 Udmærket

Nikki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra George Street Hotel- HC den 8. jan. 2024
Thank you for your feedback. We are looking forward to hosting you again.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra George Street Hotel- HC den 8. jan. 2024
Thank you for your excellent feedback. We are looking forward to hosting you again.

10/10 Fremragende

Timothy

Overnattede 1 nat i november 2023
Svar fra George Street Hotel- HC den 8. jan. 2024
Thank you for your excellent feedback. We are looking forward to hosting you again.

10/10 Fremragende

LAURA

Overnattede 2 nætter i november 2023
Svar fra Bocardo Reservations Team den 1. dec. 2023
Dear Laura, Thank you for your wonderful review. We're delighted to hear about your positive experience. Your feedback motivates us to keep delivering excellent service. We look forward to hosting you again soon. Best regards, The Bocardo Hotel

6/10 Okay

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place, but can get noisy.
Hotel was nice, staff were nice, everything was fine - except the hotel is on a main road, and my room was facing this busy road - so it was very noisy all night.
Overnattede 1 nat i november 2023
Svar fra Sanj Gidda den 6. nov. 2023
Thank you for your feedback. We aim to look after all guests as well as possible. As a city centre hotel, it can sometimes can noisy outside, however we do provide ear plugs to help and where possible are happy to offer rooms to the rear of the property. We look forward to welcoming you back soon.

10/10 Fremragende

Dominic

Overnattede 1 nat i oktober 2023
Svar fra The Bocardo Hotel den 28. okt. 2023
Thank you for your positive feedback! We're glad you enjoyed your stay with us and we look forward to welcoming you again! Best RegardsReservation Team

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra KO den 23. okt. 2023
Dear Guest, Thank you for such a positive feedback. We're glad you enjoyed your stay with us and we look forward to welcoming you again! Warm Regards Bocardo Reservations Team.

6/10 Okay

Miila

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Ristiriitaiset fiilikset
Sijainti on erinomainen ja henkilökunta yrittää parhaansa. Mutta ei aaimiaista, yöllinen melu kadulta on kovaa, huoneessa haisee kummalliselle ja lämmitystä on hankala säätää kohdilleen.
Overnattede 1 nat i oktober 2023
Svar fra Bocardo Reservations Team den 22. okt. 2023
Thank you for your feedback. We're pleased you found our central location convenient and enjoyed your stay. We apologize for any inconvenience caused by the noise out side the street and the room's smell. Your comfort is important, and we'll address these issues promptly. We hope to welcome you back for an improved experience.

10/10 Fremragende

GILLIE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
So convenient for Oxford Centre- the staff were very nice. Room was up lots of stairs but it was surprisingly big and good bathroom with hot shower.
Overnattede 2 nætter i oktober 2023
Svar fra Sanj Gidda den 19. okt. 2023
Thank you so much for your kind words. We look forward to welcoming you back soon!

4/10 Dårligt

Maria Grazia

Overnattede 1 nat i oktober 2023
Svar fra Sanj Gidda den 6. nov. 2023
Thank you for your feedback

10/10 Fremragende

David

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel!!
We highly recommend the Bocardo Hotel for it's great location, service , and obviously excellent room. This hotel is Greta for couples, young adults, and families with children over 6-7 years. Because of its long staircase, I wouldn't recommend it for elder adults that need assistance to walk or families using strollers, it will take you a big effort to carry up your luggage, strollers, and kids in arms. Otherwise, I definitely recommend it !
Overnattede 1 nat i oktober 2023
Svar fra AT den 10. okt. 2023
Dear David,Thank you for your feedback on your recent stay at the Bocardo Hotel. We appreciate your recommendation and are delighted you enjoyed our prime location, service, and rooms.We appreciate and apologies if the staircase have caused an issue, We value your input and will use it to improve our facilities.We look forward to welcoming you back in the future for an even better experience.Best regards,Bocardo Hotel

4/10 Dårligt

Matthew

Rejste med familie
Synes ikke om: Værelsets komfort
No hot water for 2 days, no discount
Overnattede 2 nætter i september 2023
Svar fra Bocardo Reservations Team den 7. okt. 2023
Dear Guest, We apologize for the hot water issue which were beyond our control. We regret any inconvenience caused and We'll review our procedures. We hope to welcome you again.

2/10 Forfærdeligt

Travis

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms are very small, not well represented by the photographs. The hotel is located on a noisy intersection. We had no running hot water in the morning; our room also had a dank smell. We were dissatisfied with this stay. This is one to avoid.
Overnattede 1 nat i september 2023
Svar fra Hotel Manager den 30. sep. 2023
We apologise for the issue with hot water. Unfortunately, there has been a gas supply issue on George Street which affected multiple restaurants and hotels in the area. We have been coordinating with the gas company to get a resolution and have been informed engineers have been working on this. Sadly, this is outside of our control as the problem is under the road which requires emergency excavation to resolve. We hope this will be resolved quickly.Our standard rooms are of adequate size, however the Superior rooms are our largest for guests requiring more space.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra KO den 13. sep. 2023
Dear Guest, Thank you for such a positive feedback. We're glad you enjoyed your stay with us and we look forward to welcoming you again!Warm Regards Bocardo Reservations Team.