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Anmeldelser af Courtyard by Marriott Oxford City Centre

4 out of 5
Courtyard by Marriott Oxford City Centre
15 Paradise Street, Oxford, England

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 269 af i alt 468 anmeldelser" "
Bedømmelse på 8 − Udmærket. 144 af i alt 468 anmeldelser" "
Bedømmelse på 6 − Okay. 34 af i alt 468 anmeldelser" "
Bedømmelse på 4 − Dårligt. 16 af i alt 468 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 468 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Joshua

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Check-in was strange (the rectionist left for 5 minutters) and the breakfast was mediocre.
Overnattede 1 nat i juli 2022

8/10 Udmærket

Gordon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absence of a car park is a deficit and the breakfast menu is mean compared with similar hotels.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Susan

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Angela, Allen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
But really very expensive
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Nicholas

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Relaxed feel. Close to the centre of it all, but at the same time away from it all.
Overnattede 1 nat i maj 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Nicholas, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Wesley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good place to stay. Good staff, very convenient location. No surprises.
Overnattede 1 nat i maj 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Wesley, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Kristin

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Kristin, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Julia, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Jayna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I chose the hotel because it was close to the train station and near the areas I wanted to visit. The room was lovely and very quiet. The staff was very helpful with directions and arranging taxis. Louise helped me resolve a challenge to my reservation. I would definitely stay here again when I am in the area
Overnattede 1 nat i april 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Jayna, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

James

Overnattede 1 nat i april 2024
Svar fra Belen Arcos den 14. maj 2024
Dear James,On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Robert E.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A nice property with beautiful views and close to the city center. Would stay again.
Overnattede 1 nat i april 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Robert, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed and liked our location. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Annika

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Very clean room and in great condition. Given an upgrade as a gesture of good will. Would recommend.
Overnattede 1 nat i april 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Annika, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Louise

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it was clean
Overnattede 2 nætter i april 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Louise, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Gloria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Gloria, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

8/10 Udmærket

Barbara

Overnattede 1 nat i marts 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Barbara, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Daichi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very helpful staff
Overnattede 1 nat i marts 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Daichi, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed and liked our helpful staff. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

6/10 Okay

Helen

Rejste med familie
Synes godt om: Rengøring, faciliteter
Mediocre hotel. Clean but small rooms. Bar staff unfriendly but reception staff excellent. Adequate but would not choose to stay again.
Overnattede 2 nætter i marts 2024
Svar fra Ops Manager den 26. mar. 2024
Dear Helen,Thank you for your feedback following your recent stay with us. I am sorry to read your feedback on the bar staff and can only apologise for this. I have reached out to you directly and hope to be able to welcome you back to the hotel if your travels bring you back to the area.Kind Regards,Louise Bird, Operations Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i marts 2024
Svar fra Belen Arcos den 14. maj 2024
Dear David, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Alex

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right in the heart of the city, excellent service, clean and tidy hotel. Shame there’s no parking available but I parked at the train station which was only a 5 min walk away.
Svar fra Belen Arcos den 14. maj 2024
Dear Alex, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

4/10 Dårligt

Jan

Overnattede 1 nat i marts 2024
Svar fra Belen Arcos den 14. maj 2024
Dear Jan, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am sorry to hear that we did not meet your expectations. If you could provide more details, it will be very helpful to improve our service. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager

6/10 Okay

Kay

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Svar fra Arvind Bhardwaj den 19. mar. 2024
Dear Kay,Thank you for taking the time to leave a review. I am keen to know more about your experience during your stay to better understand the areas we can focus on for improvement. Please feel free to contact me on hotelmanager@courtyardoxfordcitycentre.co.ukRegards Arvind BhardwajHotel Manager

10/10 Fremragende

Endre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2024
Svar fra Arvind Bhardwaj den 8. mar. 2024
Dear Endre,Thank you so much for taking the time to leave the review. It is always encouraging for the team to see a positive review. Once again thank you and we hope to welcome you again in near future. Regards Arvind Bhardwaj

10/10 Fremragende

Øyvind

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Great service from very friendly staff. Excellent location, close to everything. The treated us so well. Thank you
Overnattede 3 nætter i februar 2024
Svar fra Belen Arcos den 27. feb. 2024
De Oyvind, Thank you for your amazing feedback and great score. We truly appreciate it. I am glad to hear that you enjoyed and liked our location and helpful staff. We hope to welcome you soon. Best regards, Belen- Assistant Reception Manager

10/10 Fremragende

Coralie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Moins de 15min à pied de la gare, proximité à pied et rapide de tous les centres d’intérêt de la ville… produits de qualité au petit dej. Chambre propre et spacieuse. Parfait
Overnattede 1 nat i februar 2024
Svar fra Belen Arcos den 26. feb. 2024
Dear Coralie, Thank you for taking your time to review your experience following your recent stay at Courtyard by Marriott Oxford City Centre. I am glad to hear that you liked our location, rooms and breakfast. We hope to welcome you back soon. Best regards, Belen-Assistant Reception Manager

10/10 Fremragende

Willam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Belen Arcos den 19. feb. 2024
Dear William, Thank you for your wonderful score. We hope to welcome you soon. Best regards, Belen-Assistant Reception Manager

10/10 Fremragende

Johannes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Belen Arcos den 26. feb. 2024
Dear Johannes, On behalf of the entire team, I would like to thank you for sharing your experience following your recent stay at Courtyard Oxford City Centre. Thank you for you great score. We truly appreciate it.We hope to welcome you soon. Best regards, Belen- Assistant Reception Manager

8/10 Udmærket

James

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location and clean tidy hotel.
Great location, good condition, clean and tidy. Could have got 5/5 if they had an express checkout and were more helpful to speed our departure.
Overnattede 1 nat i februar 2024
Svar fra Belen Arcos den 19. feb. 2024
Dear James, Thank you for taking your time to share your experience following your recent stay with us. Your feedback is very appreciated. We hope to welcome you soon. Best regards, Belen-Assistant Reception Manager

6/10 Okay

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was in a great position for town ,clean and helpful staff ,the rim was attractive but small ,facing onto other rooms and you couldn’t open the window so I felt uncomfortable,the rooms faced into castle and had a window that opened,for the money I paid I was disappointed
Overnattede 1 nat i februar 2024
Svar fra Edina den 15. feb. 2024
Dear Linda,Thank you for choosing to stay at Courtyard Oxford City Centre. I appreciate you taking the time to share your feedback with us. I'm glad to hear that you found the location to be great and the staff to be helpful. Regarding the windows unfortunately we have advised that it's due to health and safety and as the hotel has filtration system we allow only to navigate the air through the ventilation.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,Edina BliznikRestaurant & Bar Manager

8/10 Udmærket

Seunghyun

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
위치가 매우 좋은 호텔입니다. 시설도 깔끔합니다. 다만 방 크기가 작습니다
Overnattede 7 nætter i januar 2024
Svar fra Edina den 15. feb. 2024
Dear Seunghyun, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager

10/10 Fremragende

Christine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent all round . The hotel was clean, quiet and in easy walking distance of the train station and all the attractions of the city. The breakfast was good. The staff were friendly and efficient .
Overnattede 1 nat i januar 2024
Svar fra Belen Arcos den 31. jan. 2024
Dear Christine, Thank you for your wonderful feedback. I am glad you enjoyed your stay with us. We hope to welcome you back soon. Best regards, Belen-Assistant Reception Manager

6/10 Okay

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Surprised this hotel carries the Marriott name
Unlike any Marriott I’ve stayed in before. Fresh, clean and modern but totally impractical bathroom, limited food served in a soulless restaurant and poor quality. Breakfast was also poor. Had to send a dinner and breakfast dish back to the kitchen. Great staff and good location.
Overnattede 1 nat i januar 2024
Svar fra Belen Arcos den 31. jan. 2024
Dear Martin, Thank you for taking your time to review your experience following your recent stay at Courtyard Oxford City Centre. I appreciate your honest feedback and I have shared it with our leadership team. We will work to improve our service and avoid this issues on future occasions. Best regards, Belen-Assistant Reception Manager

10/10 Fremragende

Donna, Nutley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel,Great area close to everything!!
Overnattede 2 nætter i januar 2024
Svar fra Edina den 25. jan. 2024
Dear Donna,Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback. I'm glad that you found the hotel lovely and the location great. We hope to welcome you again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager

10/10 Fremragende

RONG, Hong Kong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service.
Overnattede 5 nætter i januar 2024
Svar fra Edina den 25. jan. 2024
Dear Rong, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback. I'm glad to hear that you enjoyed your stay and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay room and amenities great. Staff friendly and helpful Breakfast an extra charge but well worth it. One small issue the thermostat did not work properly and the night was very cold. All in all a great place to stay and would definitely return here.
Overnattede 2 nætter i januar 2024
Svar fra Belen Arcos den 22. jan. 2024
Dear William, Thank you for sharing your experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear you enjoyed your stay with. I appreciate you bringing to our attention the issue with the thermostat. I will share your message with the maintenance and leadership team.Once again, thank you for your feedback. Best regards,Belen-Assistant Reception Manager

8/10 Udmærket

Michael

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Edina den 11. jan. 2024
Dear Michael, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Edina den 11. jan. 2024
Dear Andrew, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager

2/10 Forfærdeligt

Urs

Overnattede 2 nætter i december 2023
Svar fra Edina den 11. jan. 2024
Dear Urs,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologise for failing to meet your expectations. If you have the time to elaborate on your feedback, it would help me greatly to have a better understanding of your low score. Any additional feedback that you provide will go towards offering the associates retraining and re-looking at any offerings or services that we currently provide. Once again, thank you for the feedback you have already provided and look forward to hearing back from you soon.Regards,Edina BliznikRestaurant & Bar Manager

8/10 Udmærket

Anisa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Edina Bliznik den 5. jan. 2024
Dear .Anisa, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location and very comfortable.
Overnattede 2 nætter i december 2023
Svar fra Edina den 5. jan. 2024
Dear Anonymus, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager

10/10 Fremragende

Cynthia, Lakewood

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic hotel! This was such a good choice: clean, quiet, great customer service, location, modern, and an overall excellent experience. Don’t hesitate to book your rooms here!
Overnattede 4 nætter i december 2023
Svar fra Edina Bliznik den 5. jan. 2024
Dear Cynthia,Thank you for your review. I'm pleased to hear that your experience was excellent. We do hope to welcome you again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager

10/10 Fremragende

Alexis

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Arvind Bhardwaj, Hotel Manager den 18. dec. 2023
Dear Alexis,Thank you very much for excellent rating. It means a lot to us. It boosts the morale of the team and keeps them motivated. Look forward to welcoming you again in near future.

10/10 Fremragende

Jean-Dominique

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Excellent hôtel, well located, clean and comfortable.
Overnattede 1 nat i december 2023
Svar fra Arvind Bhardwaj, Hotel Manager den 18. dec. 2023
Dear Jean-Dominique,Thank you for an excellent review with 10/10. I am pleased to hear that your stay was comfortable and location was excellent. We do hope to welcome you again in distant future.

6/10 Okay

Benjamin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Modern business hotel but not value for money
Pleasant little hotel for a business traveller in good location, but room small and lacking in character for price point - would much rather stay at nearby Malmaison for only slightly more, where rooms and chracater far better.
Overnattede 2 nætter i december 2023
Svar fra Arvind Bhardwaj, Hotel Manager den 18. dec. 2023
Dear Benjamin,Thank you for taking the time to leave the review. I am glad to hear that the location was good. I am sorry to hear that the space in the room and its character didnt meet your expectations. The prices are based on the demand in Oxford and they generally high when there are various events are held which bring a large number of visitors in the area. I do hope to welcome you again in the future. Once again thank you for taking the time to leave the review.

8/10 Udmærket

Fraser

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location.
Overnattede 1 nat i december 2023
Svar fra Edina Bliznik den 5. jan. 2024
Dear Fraser, Thank you for choosing to stay at Courtyard Oxford City Centre! I'm glad to hear that you found the location great. We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager

6/10 Okay

Felix

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Nice location, close to Westgate mall and many of the Oxford colleges. Hotel is clean and staff are friendly enough. The sink in my room (313) did not drain properly and that was a bit frustrating. Drycleaning was a complete disaster. Not only did they not return my clothes on time, the quality of the clean was rubbish.
Overnattede 4 nætter i november 2023
Svar fra Arvind Bhardwaj, Hotel Manager den 8. dec. 2023
Thank you so much for sharing your feedback. We're overjoyed to hear that you enjoyed our prime location near Westgate mall and the charm of the nearby Oxford colleges. Your kind words about our clean facilities and friendly staff truly warm our hearts.We apologise for any inconvenience you experienced with the sink in room 313. We appreciate your feedback and wish you had informed our team during your stay; we would have been more than happy to promptly address and resolve the issue to ensure your absolute comfort.Additionally, we sincerely apologise for the hiccup with the dry cleaning service. Your experience does not reflect the high standards we strive to maintain. Rest assured, we will review and address this matter to ensure it doesn't happen again.Despite these challenges, we're genuinely grateful for some of your positive comments, and we hope to have the pleasure of welcoming you back for an even more delightful stay in the future.

6/10 Okay

KAZUYUKI

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Considering the price of other surrounding options, Not impressive room, no bath tab, amenity was not fully replenished at check-in time, small floor size All over standard is high
Overnattede 1 nat i november 2023
Svar fra Belen Arcos den 6. dec. 2023
Dear Kazuyuki, Thank you for staying at Courtyard Oxford City Centre. We appreciate your feedback. I am very sorry if we fell short of meeting your expectations while you stayed with us. I have shared your review to our leadership team on our commitment to improve our service. Thank you again for your time. Best regards, Belen-Assistant Reception Manager

6/10 Okay

Dana

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i november 2023
Svar fra Belen Arcos den 3. dec. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Sungmoon

Overnattede 2 nætter i november 2023
Svar fra Reception Manager den 22. nov. 2023
Dear Sungmoon,Thank you for staying with us at Courtyard City Centre.We appreciate you taking the time to share your scores and we hope you had a lovely stay. We hope we welcome you once again if your travels bring you to the area.Kind regardsSimeon LalovReception Manager

10/10 Fremragende

Neil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb!
Changed to this hotel as previous venue was not up to standard on arrival so immediately left. Can’t fault the Courtyard. Team were all so friendly and helpful. They noticed it was my birthday and we found a birthday card and bottle of wine in our room. Very happy with location, really convenient for all central Oxford sights and close to our daughters college too. Definitely will return.
Overnattede 1 nat i november 2023
Svar fra Belen Arcos den 3. dec. 2023
Dear Neil, Thank you for your fantastic feedback. We appreciate your kind words. I am glad you had a pleasant stay with us. We hope to welcome you soon. Best regards, Belen-Assistant Reception Manager

10/10 Fremragende

Fiona

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice modern hotel in a great location, 5mins walk from the bus station and 5mins from the main shopping center. We stayed on the ground floor and were amazed at how little noise there was. Lovely roof terrace with nice views over Oxford. Would stay here again without hesitation
Overnattede 2 nætter i november 2023
Svar fra Belen Arcos den 3. dec. 2023
Dear Fiona, Thank you so much for your great review. I am glad to hear you liked our location and facilities. We hope to welcome you back soon. Best regards, Belen-Assistant Reception Manager