Hoteller nær Outer Harbor Live at Terminal B

"Staff are always friendly."

"There is an even-numbered wing and an odd-numbered wing in the hotel with two different sets of elevators- it would be nice to be told that when you check in! I couldn’t find my room at first - thought I was going crazy! I’m walking down the corridor room 107, 109, 111 where the hell is room 110? - wrong wing. Also a huge part of customer service is understanding your customer- I drove 7 hours from Boston, arrived at 3:30pm exhausted - only to be told check in time is 4pm! - and was strictly...

"Vi nåede at bo tre dage på dette hotel ud af vores ophold i Buffalo på ellers otte dage, før vi var nødt til at booke nabohotellet for at få bedre forhold og bedre service. Sengen var gammel, bulet og man sov virkelig dårligt. Lobbyen var mikroskopisk lille, og morgenmaden var fed, sukkerig og nul procent grønt af nogen art. Servicen var a la ‘what do you want me to do about it’. Så vi blev selv nødt til at gøre noget ved det, og flytte på et andet hotel. "

"Spacious and clean room, well decorated and maintained. The resturant is as good as many people have commented. 5 min to airport. Very good place to stay."

"We had a nice stay here. Staff very nice. Fitness room could use an upgrade. "

"Excellent property with helpful staff and great room quality. I was staying for a special event and could not make use of the amenities to the fullest, but they looked fairly adequate"

"Clean room"

"No complementary water. Breakfast was good."

"The staff were very nice and friendly. They always had service with a smile."