Hoteller nær Gallagher Beach

"We ordered a room, and paid for a specific room. The hotel was apparently going through “random renovations.” However, no one communicated with us and informed us of any change in our stay. We understand the issue with using a third party site. Although we used a third party site, the hotel staff was not only rude when explaining the situation, but they were unwilling to compensate us in any way shape or form. Moreover, we did not receive any form of communication from the hotel about the change...

"We had a nice stay here. Staff very nice. Fitness room could use an upgrade. "

"Clean and nice pool"

"Clean room"

"Nice historic house with comfortable common rooms and a great location, close to downtown restaurants and a Walgreens open 24 hours. But my bedroom was so small I could not easily walk around, and the half-bathroom was also very small. Wes, the owner, welcomed me at check-in and has a warm personality. But breakfast was not offered, even though a Booking listing said breakfast was provided and the owner mentioned breakfast too. "

"Great"

"Great location, clean, friendly staff, and most importantly the BEST shower. "

"Staff treated us as if we were bothering them. The hallways were loud, no staff addressed that. Beds uncomfortable. Carpets were not clean in halls or our room. We also asked for clean towels at 8am when we left the hotel only to return later at nearly 4pm with no clean towels to use. We had to wait for staff to handle this which took some of our precious vacation time away from us. No apology for the clean towel issue, only excuses. Do yourself a favor and stay somewhere else. This place is...

"Thank you so much for your gracious hospitality. The renovations that you have done on the house are great. Look forward to staying again."

"Everything was great, also the lady who served our breakfast was the sweetest! Can’t remember her name but she gave great service for me and my family on Easter Monday. Shoutout to her! "

"An exceptionally beautiful and comfortable hotel "

"Was a great stay to watch March Madness. 10 min Uber to KeyBank. Staff were very friendly "

"Overall a very nice stay! Loved the ability to open the windows, helps you feel like you’re not in a stuffy hotel! The shower layout was very odd to say the least with no curtain and no door. I can see the vision where they thought the shower was deep enough to prevent water from going out of the shower but no…. It did not😂 the bottom of the bathroom door was peeling upwards from the constant moisture exposure and if you don’t lay a towel down right outside the shower the entire floor will be...

"The good: Great location in the Elmwood Village area. Extremely walkable. Once you're inside, the place is beautiful. It oozes charm and personality. The common areas are great, and our room was very, very nice. Comfortable bed, large bathroom, new TV, fridge. Parking was very convenient. Entry into the building and the room was great, with a custom code that worked on both doors. Finally, very responsive concierge (we interacted through text). The not-so-good: Our room was on the 1st floor, so...