Hoteller i Ottawa Lake

"Where to start. Check-in was so easy and the staff were friendly and helpful. The room was so clean and comfortable. There were drawers to unpack, unlike the highly rated Lincoln hotel in Chicago, where all of the suitcases took up floor space! Unfortunately a very severe storm came through and we lost power, in fact no power within 15-20 miles. The staff was exceptional! They would refund that night and any others if you had booked them. They helped those that chose to move down towards Toledo...

"Local storm damage caused widespread power outages forced us to cancel our stay, but we were unable to do that, due to the power being out. Very frustrating experience. 😕"

"The staff was amazing, from the front desk to the cooks and even the ladies cleaning the rooms. They had positive energy and attitudes. Gave great advice on places to go to eat, entertainment and site seeing. My children and I enjoyed our stay and will be back soon."

"DIRTY"

"Yea"

"Breakfast was good, staff nice, bathroom could use a little more attention to details."

"."

"No hot water for the shower. Front door is busted and doesn't contain any kind of lock and"

"1 of the tvs didn’t work both remotes didn’t work moldy food under beds mold or something by sink broken switch broken plugs on table outlet disgustingly stained chair and bench. Wish I would’ve asked for my money back and just left honestly. Staff was great but room made me want to never come back. Honestly probably won’t."

"Need a car to get here but the hotel was very nice. Friendly staff and I really enjoyed using the gym and the pool - both good standard"

"Room had new carpet and was clean. There is a lot of road noise by this hotel."

"I have stayed at this property many times and have had great experiences in the past, but I have never had any problems. This time I had a big problem and the staff was incompetent and willingly inept. I was staying in a room that had a walk-in shower and every time you took a shower it flooded. I told the girl at reception the next morning and asked for my room to be cleaned. She said oh yeah we have a problem with that shower and we need to have it recaulked. when I took a shower the next...

"Convenient, efficient and very nice conditions with pleasant rooms, a good bed and a modern bathroom. The surroundings could be nicer (a closed mall with a gigantic largely empty parking lot), but a very good place to use as a base for visiting Adrian (Siena Heights University, Adrian College, etc)."

"So dirty from the outside, i didn’t go in."

"Helt igennem et dejligt ophold. Gode faciliteter, god morgenmad og tæt på motorvej."

"Our stay was fine. There was easy check-in. Breakfast was super convenient. The only issue is that, despite being a non-smoking hotel (I think), there's definitely a smoke smell or some other dingy, old smell in the hotel. I'm not sure there's anything that can be done about it."

"The parking was the best park of the stay. So my partner and I showed up around 5pm to check into our room ( we booked this room properly about a month a head of time). The front desk women is brand new has no idea what she doing. No problem so the manager comes out and helps. The manager gives a room key and we go up to our room the room was not cleaned at all from the previous guest that was there. So we go back down stairs and tell both of them that the room was not clean at all. They look...

"."

"Nothing"