Indendørs pool
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Anmeldelser af Comfort Inn Ottawa Starved Rock Area

2.5 out of 5
Comfort Inn Ottawa Starved Rock Area
120 W. Stevenson Road, Ottawa, IL

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 249 af i alt 516 anmeldelser" "
Bedømmelse på 8 − Udmærket. 179 af i alt 516 anmeldelser" "
Bedømmelse på 6 − Okay. 53 af i alt 516 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 516 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 516 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lene, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Omringet af forretninger
Dejligt hotel - meget venligt personale og en pool med usædvanligt rent og klart vand. Og til vores store overraskelse masser af indkøbsmuligheder

8/10 Udmærket

CARLOS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a good place to stay at a reasonable price.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Denis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet, clean and walkable distances from Walmart, Cracker barrel among others. Loved my stay here.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

jacqueline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Updated and clean. Nice pool. Close to a busy road, dispensary and noisy bar. Attentive and kind staff. Overall a good stay
Overnattede 1 nat i maj 2024

8/10 Udmærket

Richard

Overnattede 1 nat i maj 2024

10/10 Fremragende

Ray

Overnattede 1 nat i maj 2024

8/10 Udmærket

Carl

Floor above was very squeeky
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Kristen

Overnattede 1 nat i april 2024

8/10 Udmærket

Mary

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient area with shopping and restaurants nearby and still quiet. Staff was not easily accessible and much of the time not at desk even when ringing bell for service, breakfast was okay, coffee had grounds in it and employee working there dressed more like a casual traveler, wasn't sure if he was an employee or not. Pool was nice and warm clean enough, hot tub jets were not working well. Do not like set up of toilet crammed in small room with tub and fan light together on one switch
Overnattede 2 nætter i april 2024

10/10 Fremragende

Dennis

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly, accommodating staff!
Overnattede 1 nat i april 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Fremragende

Greta

Rejste med familie, Forretningsrejsende, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was by far the best hotel I stayed at during my trip. I was traveling with a trailer so it was important for me to find appropriate parking and they had an amazing setup for parking! Front desk was very helpful, everything was clean and orderly, beds were comfy, enjoyed the pool area, as well as breakfast the next morning... I would stay here again. It was great!
Overnattede 1 nat i april 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Tom

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

ERNESTO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located near stores, restaurants and expressway
Overnattede 1 nat i marts 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Kimberly

Rejste med familie
Synes godt om: Rengøring, faciliteter
The staff made my family feel very uncomfortable and unwelcome. We'll choose another hotel next time we're in town.
Overnattede 2 nætter i marts 2024
Svar fra Sarah Bernard GM den 25. mar. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. If you could please share your feedback on how/why you felt unwelcome, so that I may address the issue with my staff I would appreciate the additional information to correct the issue.

8/10 Udmærket

Robert

Overnattede 1 nat i marts 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Lindsey

Synes ikke om: Service og personale
Overnattede 2 nætter i februar 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Fremragende

Jane

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everyone was helpful & friendly . Made a tough situation more bearable.
Overnattede 1 nat i februar 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Fremragende

Nathan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was wonderful and the hotel was quiet and just what we were looking for!
Overnattede 1 nat i februar 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Udmærket

Theodore

Overnattede 2 nætter i februar 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Udmærket

CRAIG

Overnattede 1 nat i februar 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

4/10 Dårligt

jerri

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
First room smell was horrible. Moved next door. No smell but same problem with rotted floors around toilet. Bathroom floor tiles crumbling. Old carpet in need of replacement or at least a good cleaning. Nothing like pictures. No thank you
Overnattede 1 nat i januar 2024
Svar fra Sarah Bernard GM den 19. mar. 2024
We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Melissa

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Sandra

Overnattede 1 nat i januar 2024

10/10 Fremragende

Joe

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

MIchael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice place to stay
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

Theodore

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

8/10 Udmærket

Brad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We just stopped and slept, got up early and hit the road. We slept good, it was clean and comfortable.
Overnattede 1 nat i december 2023

10/10 Fremragende

Shelly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ouite, clean. Only con was the pool steps are very slippery.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Joe

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was pretty inside, much nicer than expected. For the price and type if property my room was really top notch.
Overnattede 1 nat i december 2023

8/10 Udmærket

Lori

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed my one night stay. Quiet and clean. Staff friendly. Breakfast items were fair.
Overnattede 1 nat i november 2023

10/10 Fremragende

MIchael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean and a good size. Bed was great. Only thing is I prefer big pillows compared to the small ones one the bed
Overnattede 2 nætter i november 2023

8/10 Udmærket

Michael, Evanston

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Carson

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023

10/10 Fremragende

Kris

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Alison

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything I wanted in a hotel; clean, safe, pet-friendly, quiet, nice area to walk my dog, full breakfast options. Room was very comfortable and spacious. I would definitely stay here again if in the area.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Karen

Rejste med familie
Overnattede 1 nat i oktober 2023

6/10 Okay

Renata, Oak Lawn

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Bob

Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not Bad / Very Noisy
MH Equipment Forklift Dealer is next door. Our room window faced it's "repair area". It can get VERY loud. I'd recomment staying off the first floor in that area.
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Kathleen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Ron

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room review
Room was very clean…no complaints
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jodie

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Pamela

Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Allison

Overnattede 5 nætter i september 2023

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

8/10 Udmærket

Beverly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

8/10 Udmærket

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ottawa
Hotel was in good condition. Breakfast was just ok. Very convenient. Good area for restaurant's and shopping.
Overnattede 2 nætter i august 2023

4/10 Dårligt

Aleksandr

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Pool and whirlpool is not working. Staff says a heater broke. Hairs in washroom, carpet not cleaned.
Overnattede 1 nat i september 2023
Svar fra Sarah Bernard GM den 12. sep. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Heaters for pool and spa will be installed tomorrow so it will be up and running soon. I'll address the issue with your room with my housekeeping department. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.