Hoteller i Otari

" Excellent ski resort, wish they had more options to dine at, but other then that, staff very freindly and helpfull, especially Miss Liu. She was very helpfull with transportation and getting around. Definitely recommend this Resort."

"Staffs are really nice! We would definitely go back !"

"We had a great stay, and would love to come back!"

"Wonderful place to stay with excellent food and hosts! "

"The hotel is very near to the slope for the resort, less 2 mins of walking. Dry room is located in the basement level Restaurant is good for both breakfast and dinner with reasonable price. Supermarket is just right across the street The only down side is it can be a little bit noisy during the late night on the main street. "

"スタッフが親切で依頼事項にも迅速に対応してくれた。 部屋も広くリラックスできた。"

"All was nice - we had a Japanese style room. Slightly worn, but super nice with a great atmosphere and view "

"駅から徒歩で行けて、風呂も広くてよかった。 夕飯のバイキングのメニューがもう少し豊富だと嬉しい。 朝食は素晴らしかった♪"

"Excellent place and will come back again "

"露天風呂が少しぬるかった"

"キッチン用品などの備品が最新で ひとつひとつが清潔にされていました！"

"部屋がきれいでした。 ベッドも良かったです。"

"The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days...

"免费的早餐"

"また行きたいです！"

"This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai."

"Amazing, has to be the best place to stay in Hakuba"

"My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!"