Hoteller i Otari

" Excellent ski resort, wish they had more options to dine at, but other then that, staff very freindly and helpfull, especially Miss Liu. She was very helpfull with transportation and getting around. Definitely recommend this Resort."

"Staffs are really nice! We would definitely go back !"

"Wonderful place to stay with excellent food and hosts! "

"We had a great stay, and would love to come back!"

"The hotel is very near to the slope for the resort, less 2 mins of walking. Dry room is located in the basement level Restaurant is good for both breakfast and dinner with reasonable price. Supermarket is just right across the street The only down side is it can be a little bit noisy during the late night on the main street. "

"スタッフが親切で依頼事項にも迅速に対応してくれた。 部屋も広くリラックスできた。"

"All was nice - we had a Japanese style room. Slightly worn, but super nice with a great atmosphere and view "

"駅から徒歩で行けて、風呂も広くてよかった。 夕飯のバイキングのメニューがもう少し豊富だと嬉しい。 朝食は素晴らしかった♪"

"部屋がきれいでした。 ベッドも良かったです。"

"This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai."

"Excellent place and will come back again "

"The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days...

"また行きたいです！"

"免费的早餐"

"Amazing, has to be the best place to stay in Hakuba"

"スタッフの対応が親切で素晴らしかったです。"

"とても清潔でスタッフの方々の笑顔がとても印象に残ってます。朝食のスタッフの方に、「ライブラリーから妙高山がとてもきれいなのでコーヒーをお持ちになってどうぞ」と仰って頂き、おもてなしの心を感じました。"

"Room is in good condition, clean and hygenic, about 5mins walk to nagano station, supermarket and departmental store."