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We're sorry that we cannot refund your money, you did not arrive for your reservations.

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Thank you for staying with us, we appreciate your feedback.

Dear Leslie, Thank you for the 5 out of 5 rating and comments you shared about your previous stay at the Spark by Hilton Ormond Beach. We have shared your feedback with the entire staff and can't wait for your return.

Dear Mauricio, Thank you for the 4 out of 5 rating you shared about your previous stay at the Spark by Hilton Ormond Beach. We hope to see you again soon.

Dear Janell, We apologize for the 1 out of 5 rating you shared about your previous stay. Please reach out directly to the hotel with any questions or concerns. Thank you again for staying at the Spark by Hilton Ormond Beach.

Estimada Meraris, Nos gustaría disculparnos por su reciente estadía y por no tener suficiente agua caliente. Ya hemos resuelto el problema y esperamos volver a verte pronto. Gracias por sus comentarios.

Dear Laura, Thank you for your 3 out of 5 rating and comments you shared about your previous stay at the Spark by Hilton Ormond Beach. We have already resolved the issue with the phone not working and the sofa that was not in your room. We now offer a bagel bar continental breakfast and hope you will join us again to see our improvements. Thank you and have a wonderful day.

Dear Betsy, We would first like to apologize for the inconvenience caused to you and explain about the Spark standard Bagel Breakfast and what we offer during our breakfast hours. Please give us another chance to change your previous rating from a 1 to a 5 out of 5. Thank you and look forward to seeing you again.

Dear Layren, Thank you for the 4 out 5 rating about your previous stay at the Spark by Hilton Ormond Beach. We look forward to hosting you again.

Dear Melinda, Thank you for your 5 out of 5 rating and comments you shared about your previous stay at the Spark by Hilton Ormond Beach. We have shared your feedback with the entire Hotel staff and look forward to seeing you again.

Dear Daniel, Thank you for your 4 out of 5 rating and comments you shared about your previous stay at the Spark by Hilton Ormond Beach. We are working hard to have our 2nd elevator fully functional and appreciate your patience.

Dear Thomas, Thank you for your 3 out of 5 rating you shared about your previous stay at the Spark by Hilton Ormond Beach. We look forward to hosting you again.

Thank you for your review, we appreciate your feedback

Dear Jamsine,We first would like to apologize for the inconvenience caused to you. We have already had our Maintenance Team fix the balcony door for your next visit. We hope to see you again soon at the Spark by Hilton Ormond Beach.

Thank you for your review, we appreciate your feedback

Dear Dawn, Thank you for your 2 out of 5 rating and comments you shared about your previous stay. We apologize for the inconvenience and our Spark Brand is a new brand which provides a complimentary continental breakfast or as we call it the Bagel Bar Breakfast. Thank you again and look forward to seeing you again at the Spark by Hilton Ormond Beach.

Dear Xavier, Thank you for your 5 out of 5 rating and wonderful feedback. We have shared your comments with our entire Hotel Team and staff and look forward to seeing you again at the Spark by Hilton Ormond Beach.

Dear Amanda, Let us first begin by saying we apologize for the previous stay and the issues your experienced. We have informed our leadership Team members and already working if not fixed the elevator issue with the lights and making sure we have both working elevators for your next stay. The Spark brand is the Bagel bar breakfast now and the reason for no lights on the back pool deck is for the Turtle nesting law. We hope to see your again at the Spark by Hilton Ormond Beach.

Dear Eli, Thank you for your 3 out of 5 rating and comments you shared about your previous stay at the Spark by Hilton Ormond Beach. Our maintenance team is already aware of the elevator and on your next visit should be back up and running. Thank you again and have a wonderful day.

Dear Everett,' Thank you for your 3 out of 5 rating and comments you shared about your previous stay at the Spark by Hilton Ormond Beach. We have spoken with our Leadership Team and have resolved the hot water issue and apologize about the Spark standard of no microwaves in each room. Please remember that we have 24-hour coffee and microwave down in the lobby for your convenience. We hope to see you again so you can see our improvements and have your stay be a 5 out of 5 rating.

Dear Normand, Thank you for your 4 out 5 rating and feedback you shared about your previous stay at the Spark by Hilton Ormond Beach Oceanfront. We look forward to hosting you again.

Dear Vicki, Thank you for your 3 out of 5 rating and feedback about your previous stay. We have informed our leadership team and have made the necessary improvements, and our pool is now open. We look forward to your next visit at the Spark by Hilton Ormond Beach Oceanfront.

Dear Travis, We would first like to apologize for the concerns you addressed about your previous stay. Our pool was opened and unless there was a yellow caution tape due for safety reasons the pool is opened daily from 7am-9pm. We have spoken with our staff to make sure you and every guest is receiving professional attention each and every time. Thank you again for your feedback and we hope you will give us another chance to show you our improvement.

Dear Pamela, Let us first apologize for the air not working in your room during your stay, please remember that we have staff at the front desk to take care of any issues or questions you may have, 24 hours a day 7 days a week. During your stay we did have to shut down our pool for health and safety reasons, and we apologize for that as well, but your safety and health is our top priority. Our pool is fully functional and open when you would like to return to the Spark by Hilton Ormond Beach Oceanfront.

Dear Yadira, Thank you for the 2 out of 5 rating and please let us know when you are returning to the hotel so we can make sure you have a 5 out 5 rating experience.

We appreciate your feedback; the water issues were due to the renovations. Microwaves are available upon request. Breakfast has been changed to a bagel bar due to transiting into the Spark by Hilton. We do hope that once all the renovations are completed that you will return to our newly renovated property.

Thank you for your review, we appreciate your feedback,

Thank you for your review, we appreciate your feedback.

Thank you for your review, we appreciate your feedback

Thank you for your review, we appreciate your feedback and look forward to your return.

Dear Maranda, Thank you for your 3 out of 5 rating and hope to see you again and will change the 3 out of 5 to a 5 out of 5 rating. Have a wonderful weekend.

Dear Denise, Thank you for your feedback and rating. We were under renovation during your previous stay and understand the challenges that we both faced and appreciate your understanding. We hope you will give us another chance and during your next visit to Ormond Beach you will stay with us again and see the wonderful changes and updates we have made. Thank you again and hope to see you again.

Dear Stephen, Thank you for your wonderful 5 out of 5 rating. We are pleased to hear that you enjoyed your stay and hope to see you again soon.

We apologize for any inconvenience. Once the renovations are completed we do hope that you will return .

Thank you for your review, we appreciate your feedback.

We apologize for not meeting your expectations. We do hope to see you again once the renovations have been completed.

We appreciate your feedback and hope to see you once the renovations are complete.

Thank you for your feedback, We are looking forward to your return once the renovations are complete.

Thank you for your review, we appreciate your feedback

We apologize for not meeting your expectations and hope that you will return once the renovations are completed.

Thank you for your feedback, we appreciate your review.

We appreciate your feedback, we hope that you will return once the renovations are completed.

Thank you for your feedback, we look forward to having you as our guest once the renovations are completed.

We appreciate your feedback and are looking forward to having you as our guest once the renovations are completed

We apologize that your expectations weren't met. All websites do advise our guests of the renovations. A bagged breakfast is available at the front desk until the breakfast room renovations are completed. We hope that when the renovations are completed that you will return.

Thank you for your feedback, we look forward to having you as our return guest.

Thank you for your feedback, we are under renovations and only have a particular amount of rooms available. We hope that you will return once all the renovations have been completed.

Thank you for your feedback, we look forward to having you return once the renovations have been completed.