2 udendørs pools, opvarmet pool, hytter (tillægsgebyr), parasoller

Anmeldelser af Hilton Orlando Buena Vista Palace Disney Springs Area

4 out of 5
Hilton Orlando Buena Vista Palace Disney Springs Area
1900 East Buena Vista Drive, Lake Buena Vista, FL

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 647 af i alt 1264 anmeldelser" "
Bedømmelse på 8 − Udmærket. 259 af i alt 1264 anmeldelser" "
Bedømmelse på 6 − Okay. 158 af i alt 1264 anmeldelser" "
Bedømmelse på 4 − Dårligt. 100 af i alt 1264 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 100 af i alt 1264 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

8,4/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Karina

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No help with complaint
So we booked the hotel for a trip to Disney. The room smelled damp, the toilet was wabbely, so it made a lot of noise when you sat on it, and stood up. And the Security box didnt work. I complained three times, but nothing happend. In bad shape for that Price range, but the kids loves the lazy river
Overnattede 2 nætter i januar 2024
Svar fra Hilton Orlando Buena Vista Palace den 11. jan. 2024
Thank you for your review. We will be sure to share your feedback with our management team to determine where improvements can be made. We hope to have the opportunity to welcome you again in the future.

8/10 Udmærket

rikke

Overnattede 2 nætter i september 2022
Svar fra Hilton Orlando Buena Vista Palace den 26. sep. 2022
We appreciate that you took the time to share your thoughts, and we do hope one day we can welcome you back.

2/10 Forfærdeligt

Nick

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms dirty and outdated Changed rooms and even worse Bad experience overall
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Quinn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Jared den 23. maj 2024
Thank you for your feedback and we're glad you enjoyed your stay!

2/10 Forfærdeligt

Celeste

Rejste med familie
Synes ikke om: Rengøring
Dirty cups in the room and extra unexplained charges
Overnattede 1 nat i maj 2024
Svar fra Hilton Orlando Buena Vista Palace den 21. maj 2024
We appreciate your feedback in regard to your recent stay. We regret that you found issues with the room and thank you for bringing your concerns to our attention so we can properly address them. At your earliest convenience, please contact us directly to further discuss your billing inquiries.

10/10 Fremragende

Manual

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The whole staff was wonderful from the guy who parks your car, the people and the concierge the people that register you all were wonderful
Overnattede 3 nætter i maj 2024
Svar fra Hilton Orlando Buena Vista Palace den 21. maj 2024
Thank you for the glowing review. We pride ourselves on providing each guest with excellent service and we are overjoyed to hear that we achieved this during your stay. We hope to welcome you again soon!

10/10 Fremragende

Manual

Rejste med familie
Synes godt om: Faciliteter
The staff was polite. They were wonderful.
Overnattede 1 nat i maj 2024
Svar fra Hilton Orlando Buena Vista Palace den 21. maj 2024
Thank you for your review. We are pleased to hear that our staff was able to make your stay memorable. We hope to welcome you again soon!

8/10 Udmærket

Raymond, Rio Rancho

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Hilton Orlando Buena Vista Palace den 21. maj 2024
Thank you for your wonderful review. We hope to welcome you again soon!

10/10 Fremragende

Matthew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy walking distance to Disney Springs and from there you're able to utilize Disney Buses to anywhere or take a boat ride to Port Orleans/French Quarter.
Overnattede 3 nætter i februar 2024
Svar fra Hilton Orlando Buena Vista Palace den 15. maj 2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic to hear that you enjoyed our walkable distance to Disney Springs. We hope to welcome you again soon!

10/10 Fremragende

Madison

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property, our room was clean, comfortable and a lovely size. Walking distance to Disney Springs.
Overnattede 2 nætter i maj 2024
Svar fra Hilton Orlando Buena Vista Palace den 15. maj 2024
Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic stay with us. Providing clean and comfortable accommodations, along with excellent service, is our top priority. We can't wait to welcome you back on your next trip!

4/10 Dårligt

Eli

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Me and the wife went for our anniversary getaway from the kids to dine and stay near Disney Springs. First thing the room had this awful musty smell, I don't know if due to a ac leak or what but it instantly spiked our allergies.The thermostat was set to 68,maybe that caused everything to be damp and wet. Secondly the TV in our room didn't even work. We enjoyed our time in Disney Springs, went to a show, had dinner, grabbed desert. We got back to the hotel around 10pm, showered and layed down to sleep. Apparently this weekend there was a cheerleading competition nearby, we were awoken around 1045pm by what sounded like 500 cheerleaders/parents coming back from the competition, they were all in the lobby screaming and clapping well past midnight. I called the front desk and they just said "well they all just got back" not really enforcing any quiet time. If I am paying over 300 bucks for one night, I expect to not have a crowd of people screaming until 1 in the morning. I will say the pool and lazy river is great, and the letter press resteraunt was very good. The rest felt neglected and left more to desire.
Overnattede 1 nat i maj 2024
Svar fra Hilton Orlando Buena Vista Palace den 14. maj 2024
Thank you for choosing to stay with us and for providing your review. We regret that you found issues with the room and noise levels. We will be sure to have our engineering team check the guest room’s TV. We appreciated speaking to you while you were on property and providing you with some compensation to your account for the noise levels. We hope to have the chance to serve you in the future so you can take advantage again of our close proximity to Disney Springs and another night out with your wife. We do apologize again for these concerns and thank you for bringing these to our attention so we can properly address them.

10/10 Fremragende

Kimberly

Overnattede 1 nat i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 10. maj 2024
Thank you so much for your wonderful review and we hope to welcome you again soon to the Hilton Orlando Buena Vista Palace.

10/10 Fremragende

Gregory, Ypsilanti

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great pool and lazy river. Very squeally toilet and some very loud people in adjoining rooms. Otherwise a fantastic stay
Overnattede 4 nætter i maj 2024
Svar fra Jared den 7. maj 2024
We're very happy to hear you enjoyed your stay!

4/10 Dårligt

Donald

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
VERY NOISY very overpriced inconvenient parking very dated and small washrooms will not return or recommend
Overnattede 1 nat i maj 2024
Svar fra Hilton Orlando Buena Vista Palace den 10. maj 2024
We're regret to hear about your disappointing experience. Providing a clean and comfortable environment, as well as exceptional service, is our standard, and it's disheartening to hear that we fell short of your expectations. We appreciate your feedback and will use it to make improvements moving forward. Please know that we're committed to ensuring all our guests have a positive experience, and we hope you'll consider giving us another chance in the future.

6/10 Okay

Wendy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Parking was a bit confusing and out of the way. But hotel was very clean and staff were friendly.
Overnattede 1 nat i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 10. maj 2024
Thank you for sharing your wonderful experience at Hilton Orlando Buena Vista Palace! Your feedback regarding the parking areas and its impact on your stay is invaluable. Your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

10/10 Fremragende

Monica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience
Overnattede 1 nat i maj 2024
Svar fra jared den 7. maj 2024
We're very happy to hear you enjoyed your stay!

10/10 Fremragende

Deborah, WALDORF

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed the amenities.
Overnattede 4 nætter i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 1. maj 2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at Hilton Orlando Buena Vista Palace!

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
0k
Overnattede 3 nætter i april 2024
Svar fra Jared den 30. apr. 2024
Thank you for your review

10/10 Fremragende

Amy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel and rooms were clean and the bed is super comfortable! Great food options within the hotel. Would definitely stay here again.
Overnattede 1 nat i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 29. apr. 2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic that clean and spacious accommodations left such a lasting impression. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 Okay

Nicole

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall we had a nice stay at the Hilton Orlando Buena Vista Palace Disney Springs Area. We had to switch rooms on the second night as there was an alarm going off for a while and they could not figure out where it was coming from, it was nice of them to allow us to live rooms and the second room we had was nice, but there was non stop banging from the water pipes. We did not want to switch rooms again so we just sucked it up. The rooms were somewhat clean, but definitely could have been better. The pool area was excellent and that was our favourite part of the hotel. The water was warm and the Lagoon was a great feature. Lots of seating options so you’re not fighting for a seat, was a great area of the hotel. The pathway to Disney Springs was also very handy and just a short walk away. This was also a great feature and we used it daily! The shuttle service to the parks was good, but the wait times was a bit frustrating at the end of the night especially when you just want to go back to the hotel after a long day. I can say that the Letterpress restaurant was not good. The service was slow and they messed up our meal as well as the table beside us, so we only ate there once and then went to Disney Springs for the rest of our meals. Overall I give it 3 stars as there were some nice amenities, but definitely could use some updates and work on the cleanliness.
Overnattede 5 nætter i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 1. maj 2024
We're thrilled you chose Hilton Orlando Buena Vista Palace and are delighted to hear about your positive experience with our zero-entry float lagoon and walkable distance to Disney Springs. Your feedback regarding the noise levels and shuttle service and its impact on your stay is invaluable. We understand the inconvenience caused and appreciate your perspective. Rest assured, your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

8/10 Udmærket

Amanda

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Don’t care for the $25/day parking but other than that it was a very pleasant stay. If doing breakfast at the Letterpress make sure to ask for Maureen. She was wonderful.
Overnattede 1 nat i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 29. apr. 2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. We are thrilled to hear that Maureen provided you with exceptional service at Letterpress during your stay at Hilton Orlando. We will be sure to pass along your kind words to Maureen and the entire team. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 Okay

Maryam

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overal ok The location is great
Overnattede 3 nætter i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 25. apr. 2024
Thank you for sharing your experience at Hilton Orlando Buena Vista Palace. It's fantastic to hear that you enjoyed our great location, just minutes from the Disney Theme Parks and walkable distance to Disney Springs. We hope to have the pleasure of welcoming you back again soon!

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay would definitely stay again
Overnattede 3 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 23. apr. 2024
Thank you for your glowing review! We're thrilled to hear that we exceeded your expectations and provided you with a magical experience. We are pleased to hear your excitement for a return visit and can't wait to welcome you back for another memorable stay.

8/10 Udmærket

Jessica

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La propiedad está bien ubicada frente a Disney's springs, se puede ir a pie. En mi opinión el hotel no está mal pero encuentro que deberia ser un poco mas económico ya que le hacen falta mejoras y actualizaciones. La limpieza excelente y en 1er piso hacen unas pizzas espectaculares. El personal de la cafeteria excelente, sevicial y hablaban español.
Overnattede 5 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 22. apr. 2024
Thank you so much for your wonderful review! Our team takes great pride in the on-site market, Citrus28, and having a variety of items for every single guest including handmade pizzas. We are also pleased to hear that that our convenient proximity to Disney Springs enhanced your experience at our resort. Looking forward to welcoming you back soon for another great evening at the Hilton Orlando Buena Vista Palace!

6/10 Okay

Mohit

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 22. apr. 2024
Thank you for your review, Mohit. We hope to have the opportunity to better serve you in the future.

10/10 Fremragende

Amanda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service all around!
Overnattede 1 nat i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 17. apr. 2024
Thank you for your review. We are so pleased to hear that our team members were able to make your stay rewarding. We hope to welcome you again soon!

2/10 Forfærdeligt

Joseph

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 15. apr. 2024
Thank you for your review and we hope to have the opportunity to welcome you again in the future.

10/10 Fremragende

Jessica

Overnattede 3 nætter i april 2024
Svar fra Jared den 7. maj 2024
We're very happy to hear you enjoyed your stay!

8/10 Udmærket

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pool , lazy river , staff, shades, and cleanliness all great!
Overnattede 2 nætter i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 15. apr. 2024
Thank you for your great review!

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the ultimate site to stay for a Disney trip. Price wise this was excellent and the location is perfect!!!
Overnattede 5 nætter i april 2024
Svar fra Jared den 9. apr. 2024
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 Fremragende

Dermontti, San Diego

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My family and I didn't like the noise from either the pipes or ductwork during the night time and in the early morning. We couldn't sleep with all the noise.
Overnattede 4 nætter i april 2024
Svar fra Jared den 9. apr. 2024
I apologize for the inconvenience of the noise, but we are glad that the rest of your stay was good.

10/10 Fremragende

Jennifer

Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Great place to stay with convenient transportation to all Disney parks and walking distance to Disney Springs dining and shopping.
Overnattede 4 nætter i april 2024
Svar fra Jared den 9. apr. 2024
We are glad you enjoyed your stay!

8/10 Udmærket

timothy

Overnattede 2 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 29. apr. 2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at the Hilton Orlando Buena Vista Palace!

8/10 Udmærket

Jyothi

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
While this hotel is one of my preferred properties in the area, I will choose to stay on a Lowe and hopefully more recently renovated floor. The rooms on the higher floors were smaller and cramped. Some fixtures were visibly chipped, aged or shabby. The balcony was visibly dirty, grimy and had what looked like ash on the furniture.
Overnattede 3 nætter i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 8. apr. 2024
Thank you for your review and we hope to have the chance to welcome you back in the future.

10/10 Fremragende

Elizabeth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is amazing! The staff was friendly and the facility was clean and welcoming! Pool and Lazy River were the best!
Overnattede 1 nat i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 8. apr. 2024
We are so pleased to hear that you enjoyed your stay with us!

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 8. apr. 2024
Thank you for your great review!

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 8. apr. 2024
Thank you for your wonderful review.

10/10 Fremragende

Lauren

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was very clean. Room was up to date and spacious. Traveled with 2 children who had a blast with the activities held on hotel ground. Will definitely be going back.
Overnattede 3 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 8. apr. 2024
We are so pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon.

10/10 Fremragende

Eugene

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view and amenities were wonderful
Overnattede 1 nat i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 8. apr. 2024
Thank you so much for the amazing review.

10/10 Fremragende

Katy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 8. apr. 2024
Many thanks for the great review.

10/10 Fremragende

Tony

Rejste med familie og småbørn
Lots in the area
Overnattede 1 nat i april 2024
Svar fra Hilton Orlando Buena Vista Palace den 8. apr. 2024
Thank you for your great review!

10/10 Fremragende

Rosa, Secaucus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente servicio y muy confortable
Overnattede 4 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 4. apr. 2024
Thank you for awesome review. We hope to see you again soon!

10/10 Fremragende

Lindsey, Burton

Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 4. apr. 2024
Thank you for your great review. We are so pleased to hear that you enjoyed your stay with us.

10/10 Fremragende

JOSE ARMANDO NAVARRO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Súper hotel. Excelente
Overnattede 6 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 1. apr. 2024
We greatly appreciate your amazing review!

6/10 Okay

JUAN

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 1. apr. 2024
Many thanks for your review.

10/10 Fremragende

Danica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel! We love visiting and staying at this resort every year. It has become a staple in our trips to Disney.
Overnattede 3 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 1. apr. 2024
We are so pleased to hear that you enjoyed your stay at our resort! We hope to welcome you back soon.

6/10 Okay

Kim

Overnattede 1 nat i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 1. apr. 2024
We appreciate your feedback in regard to your stay.

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great property with friendly staff and nice amenities.
Overnattede 2 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 1. apr. 2024
Thank you for your great review. We hope to see you again soon.

4/10 Dårligt

martin, Mississauga

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
time to put the dog down. This is old. Can't believe Hilton is putting their name on this property. NOT to standard. Rooms are really old and in bad shape especially the bathrooms
Overnattede 1 nat i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 1. apr. 2024
Your comments are most appreciated and will be addressed by our leadership team to determine where improvements can be made to better serve our guests in the future. We appreciate your feedback and hope we will have the opportunity to welcome you again.

4/10 Dårligt

Luis Gerardo

Rejste med familie
El hotel es horrible, no hacen las habitaciones. No volvería jamás. Súper chafo.
Overnattede 2 nætter i marts 2024
Svar fra Hilton Orlando Buena Vista Palace den 1. apr. 2024
Thank you for your review and we hope to have the opportunity to welcome you again in the future.