Hoteller nær Opera Memphis

"I reserved an accessible room with a bathtub. Got one with a shower. I got there on Thursday, and left on Sunday morning. Room was never cleaned. Not once. And the parking was horrible every night. Very dissatisfied."

"Staff was very friendly. The lobby ans rooms were nice and clean. Breakfast in the morning waa good!"

"Did not like that it was so far from downtown Memphis."

"The skirt of the bed was dirty, with white stains over a brown fabric. room 207. The furniture in the room looked old, chipped and scratched. The stove burners were all rusted. The tub drain was broken. The towels are cheap. The blanket was so thin that I couldn't get warm even turning the AC to a warmer setting. The doors to the rooms looked scratched and some dirty. Won't be coming back."

"Nice place to stay but to many transients."

"Clean room and comfortable. One staff was unhelpful while checking in with the luggage. check out staff one was very helpful."

"We appreciated the spacious hotel room and bathroom. The gym had just what we were hoping for. However, the most impressive thing to me was the front desk person who greeted us upon check-in. Her name was Christine and she did a phenomenal job. She was welcoming, thoughtful, and always greeted us as we were coming and going. This is a young woman who understands customer service!"

"Clean with friendly and helpful staff."

"The breakfast was good with a variety of things to eat. The property was newly renovated and clean. Lots of restaurants in the area. The staff were very helpful and friendly. Would definitely stay here again!! 10/10 highly recommend!!!!!!"

"What I did not like -- 1. Hotel was not up to Holiday Inn Express standards. 2. Room smelled musty 3. Breakfast - ? 4. THIS ONE will cause me not to stay at this location again. When we arrived and checked in on a Friday night for only one night. A $150.00 hold was placed on my charge card. This was in addition of the nightly charge of $150.00. I WAS NOT TOLD OF THIS AMOUNT OR TRANSACTION...We would not have stayed. This charge did not credit back till the following Friday...A WEEK..I did...

"no smart tvs, we had to go buy a roku. Just boring cable channels. It's 2026!"

"it was clean and the staff was very nice, but there was not hot water and it was never fixed"

"It was a nice place to live."