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Anmeldelser af Sonesta ES Suites Omaha

2.5 out of 5
Sonesta ES Suites Omaha
6990 Dodge St, Omaha, NE

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 468 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 283 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 100 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 71 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 79 af i alt 1001 anmeldelser" "

8,2/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love the feel of having a little studio apartment that met our needs while we were there for a Celebration of Life gathering. It allows us the space to finish planning and implementing. Especially loved the full kitchen which allowed us the storage and prep space. The staff was friendly and professional. We also enjoyed the "real breakfast options" they provided.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Charles I.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good check'in. Didnt have 1st floor unit, so offered bigger loft unit. No ely furnished kitchen.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Abnita

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Our experience was extremely disappointing. The room was nothing like the photos on their website. It had mold in the bathroom and a pervasive musty smell. The carpets were filthy and worn out, adding to the overall sense of neglect. For the high price they charge, it is definitely not worth it. I would not recommend this hotel to anyone seeking a clean and comfortable stay.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Chang

Rejste med familie
Synes godt om: Rengøring, service og personale
Place was very clean and the staff was friendly. Property needed some updating and trash on trash needed picked up.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Nicole

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked having a full kitchen. The bed was very comfortable and our unit was clean.
Overnattede 3 nætter i maj 2024

6/10 Okay

Joan

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room didn't look, feel or smell clean. The exteriors of the buildings have not been kept up. The lobby still had autumn decorations up? It used to be a lovely place to stay, but time has taken its toll and it hasn't been given the attention it needs.
Overnattede 2 nætter i maj 2024

6/10 Okay

PHILLIP

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This room is pretty beat up. The outside areas of the property were not maintained and did not feel safe.
Overnattede 1 nat i maj 2024

10/10 Fremragende

David

Rejste med partner
Synes godt om: Service og personale, faciliteter
Rooms could use a little love (chipped paint, torn screens, etc) comfy bed and clean but decor a bit tired. Price was good and breakfast better than we expected.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Chao

Rejste med familie, Rejste med kæledyr
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location and easy parking. Large and comfy room, but has a few insects near or in the room.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Lynn

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place was overbooked the time of check in
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay with comfortable beds and a hot breakfast. We'll be back!
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Alan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Put 100 dollars depand stated 3- 5 days wait
Overnattede 3 nætter i april 2024

6/10 Okay

Jacqueline

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It rained alot the day of our arrival, the room we checked into was on the first floor and the carpet was soaked with water. Went to the front desk and asked for a different room and they easily accommodated and gave us one on the 2nd floor. Room was clean but there were stains on the carpet and some were sticky, and a few colored stains on the bedding and ceiling as well. I didn't get a good vibe without wiping all the surfaces down. Good for probably the average stay but i think it could've been nicer based on photos.
Overnattede 2 nætter i april 2024

4/10 Dårligt

Christie

Synes ikke om: Service og personale
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Lisa

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Several times in the room were broken. Took pics when I checked in and reported to front desk. Room was cleaner when I checked out then when I checked in. Dog feces from residents was never picked up. Stepped in several times. Complained to front desk.
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

Michelangelo

Forretningsrejsende
Arrive and the booking did not show - spend 1 hr with Expedia to resolve the issue.
Overnattede 1 nat i april 2024

6/10 Okay

Erika

Synes godt om: Service og personale, faciliteter
Front desk staff member was friendly. The carpet was stained and wall near the stove.
Overnattede 1 nat i april 2024

4/10 Dårligt

Mark

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It needs updating. Neighborhood was sketchy
Overnattede 1 nat i april 2024

8/10 Udmærket

Sebastien

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bien, logement avec petite cuisine mais manque un peu d’équipement dans la cuisine.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Margaret

Synes godt om: Rengøring
Overnattede 5 nætter i december 2023

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel in a very convenient location. We would stay there again.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Kilian

Rejste i en gruppe
Synes godt om: Faciliteter
This hotel was very nice and in a nice location. All the staff were kind and friendly, as well as some of the other guests staying there. The rooms are a pretty good size and are easy to live in for an extended stay. Lots of shops and places to eat nearby, including an urgent care and a pharmacy which we had to utilize. Its right by the Orbit bus route which makes it in an excellent location for those staying without cars. Overall we really enjoyed our stay here and look forward to staying again. :)
Overnattede 5 nætter i marts 2024

6/10 Okay

Floyd

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Joshua

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was very good, would have been great if the ice maker and dishwasher worked.
Overnattede 8 nætter i marts 2024

2/10 Forfærdeligt

Demond

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They called me 30 minutes before I was going to check in to tell me that they had given my room away and they were full. Very classless, and I will never stay there.
Overnattede 4 nætter i marts 2024

2/10 Forfærdeligt

Carolyn

Overnattede 1 nat i marts 2024

8/10 Udmærket

Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The owner checked us in and since we were only staying one night, he didn’t change us an incidental fee and even gave us a better rate. Definitely would stay again.
Overnattede 1 nat i marts 2024

6/10 Okay

Angelika

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
When we walked in the smell of the room was terrible. We had to sleep with the windows open due to the smell of marijuana. It was unbearable. We had a small child with us as well. The air vents were very rusty as well.
Overnattede 3 nætter i februar 2024

4/10 Dårligt

Hope

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The photos of this property are not representative of what you’ll expect to see. I was give a room in building #5, that was located at the back of the property. Just pulling into a space I could see trash and broken glass in the parking lot. The room looked like it had not been deep cleaned in a while. I had requested a second room closer to the front of the property. This room was also dirty. There was hair in the bed and I found a dried up contact lens when I pulled the sheets back. There was a bar lock on the front door that looks like it have been removed and reinstalled in several places. The gal at the front desk seemed annoyed that I didn’t want to complete my reserved stay. Would not recommend this hotel.

10/10 Fremragende

Christina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was amazing! Breakfast was ideal and the room is perfect for overnight or short term living! Please check it out. Overall, outstanding hospitality and 5 stars!
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Freddie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024

2/10 Forfærdeligt

Rose

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Would not let me check in even though I was 21. Claimed they had trouble a month ago regarding underage check-in and now won’t let you check in even if you’re of age (are they allowed to do this?). There is no where to inform clients of this change and they force you to cancel your reservation at the counter. I had to mention military affiliation in order for them to let me check in. When I entered the room it smelled of smoke (they claimed it was a smoke-free room). The front desk apologized and said they would send a maid to “clean” the room due to there being no other available rooms. When it was ready we drove back to the room and the smell of febreeze was excessively strong. It was as if a smoker was trying to cover up their smell.. nasty. We ultimately ended up getting a refund -of which you only get partial payments for each day you had reserved- (ex. We were supposed to stay 2 nights and only initially got refunded for 1 night. Then we would get refunded for the second night the next day.) To top it off, they were making a younger couple cancel their reservation as I was leaving. If everything had worked out the way it was supposed to, it would have been a nice place to stay. Disappointing.
Overnattede 2 nætter i februar 2024

6/10 Okay

Rachael

Overnattede 2 nætter i februar 2024

8/10 Udmærket

Erin

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2024

6/10 Okay

Brandon

At check-in I was met with a crass staff member that was uninterested in helping out with a request. The door to the room would not latch properly. Parking lot was just big enough for most vehicles, but not overly convenient. The breakfast was okay, decent options but not enough for all of the guests. Also noticed staff members eating the breakfast taking away from guests.
Overnattede 2 nætter i februar 2024

6/10 Okay

Andrew

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Outside was a bit dirty where someone threw up. Also was told to come earlier at 5AM because breakfast ran out at 8:30. Lastly I was assigned the wrong room and had to move out to a different one a few hours later after settlings.
Overnattede 3 nætter i februar 2024

4/10 Dårligt

Tricia

Synes ikke om: Rengøring, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great !
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Robyn, Harrison

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our keys didn’t work the next day…a man was sent to repair but he was ill and left a horrible smell and some bodily fluids in the room. The motel moved us to another room but that kitchen sink was full of icky water and would not drain…the next morning the bathroom stool wouldn’t flush. We attended a funeral and when we returned the motel offered another room. We had only stayed 2 days, but, we left and booked another motel…Comfort Suites which was a nice relief. I don’t think Sonesta is safe!!
Overnattede 4 nætter i februar 2024

8/10 Udmærket

Yesmin

Overnattede 3 nætter i januar 2024

10/10 Fremragende

Kim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is quiet staff is so friendly rooms are awesome its really nice !
Overnattede 7 nætter i februar 2024

8/10 Udmærket

Allene

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Nice and quiet, it is an Extended Stay so you really felt like you were in an apartment complex. Some remodeling done. Some areas that needed it most haven’t been done. Friendly staff, no hot water for hot tea, otherwise Great breakfast
Overnattede 1 nat i februar 2024

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Ok for me but I could never bring my wife!
Check in went quite smoothly. Courteous staff, but the room furniture (mainly sofa) was disgusting. The bed was comfortable but the pillows were all quite hard. The kitchen sink was not cleaned after the previous renter. Waited until the morning to say anything. Lots of "sorries" for the condition of the room and they did offer to move me to another room but I ended up washing the sink myself. Turned out the drain was plugged and needed to be repaired. The reason for things being so dirty is that roadwork workers have been staying there. The rooms are large with a kitchenette so they are perfect for a longer stay, but there should be rooms dedicated for normal people who don’t bring road construction filth into the room. It was ok this time because I was alone. I’ll be back in a few months but I don’t want my wife to have to deal with this.
Overnattede 4 nætter i februar 2024

8/10 Udmærket

Adam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place at a good value!
Overnattede 2 nætter i januar 2024

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed our stay.
Overnattede 1 nat i november 2023

8/10 Udmærket

John

Synes godt om: Værelsets komfort
I'm pretty sure the same food was put out everyday for breakfast. I don't mean the same type of food, but new, either. The food is placed in its containers or holding dish, left there if not eaten the same day, and then reheated and placed back out the following day. After day 2 I quit looking forward to their free breakfast bc it was the same as the 2 days prior, just warmed back up.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Debra

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Tiffani

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Chad

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Kristine

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023