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Anmeldelser af Hilton Omaha

4 out of 5
Hilton Omaha
1001 Cass St, Omaha, NE

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 501 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 226 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 141 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 77 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 58 af i alt 1003 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sukhdev, Brampton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean ,nice , worth paying little xtra , nice environment reception area,music ,drink
Overnattede 1 nat i maj 2024

8/10 Udmærket

josh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay, However I would have loved to see some bathrobes in the rooms and some complimentary beverages! But overall a wonderful place!
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Sylvia

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
$40 parking fee is ridiculous. Also for the price of the room you think it would include breakfast
Overnattede 1 nat i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Sylvia,Thank you for sharing your feedback. We understand your concerns regarding the parking fee and the absence of breakfast inclusion. Valet parking is 40 per night and we do have a self-parking option for 24. We encourage you to review available packages when booking that are often available such as Park & Stay which includes parking or Bed & Breakfast which would include breakfast. Your comments are important to us, and we'll consider them as we look to improve our offerings. We hope to have the opportunity to provide you with a more satisfactory stay in the future.

6/10 Okay

Nicole

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Paying 24 dollars to park is ridiculous
Overnattede 1 nat i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Nicole,We appreciate your feedback and are happy to see that much of your stay was pleasant. However, we apologize for any distress about our parking fee. It is noted online for your convenience. If you're in the area again, we hope you'll come back to see us.

10/10 Fremragende

Kevin

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great location in Omaha
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Kevin,Thank you for choosing Hilton Omaha! We're glad our location was convenient for your trip, and we look forward to seeing you again the next time you're in the area.

6/10 Okay

Robert

Synes ikke om: Service og personale
The staff were cold, non welcoming.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 17. maj 2024
Dear Robert,Thank you for your feedback. We are disappointed to hear about your experience with our team. Your comments are invaluable for our ongoing efforts to improve guest satisfaction. We hope to have another opportunity to provide you with a warmer welcome on your next visit.

8/10 Udmærket

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Love this Hilton for its close location to Creighton and the CHI Center. Easy walk to fun downtown neighborhoods and restuarants. Only compliant is that our shower had little to no water pressure.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Nicole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed for a wedding in the area. The reception venue was within walking distance. No issues with our stay.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Lindsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My husband and I have stayed at this hotel several times for events in downtown Omaha. We love it!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy access and friendly staff
Overnattede 1 nat i april 2024

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

shawn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The on site restaurant and bar were excellent, rooms were spacious and quiet
Overnattede 1 nat i april 2024

4/10 Dårligt

Rebecca

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Not the friendliest customer service. The rooms are not the cleanest
Overnattede 2 nætter i april 2024

10/10 Fremragende

Annette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All the staff we encountered were helpful, kind going above and beyond. I would highly recommend this hotel. Our stay was very enjoyable.
Overnattede 1 nat i april 2024

10/10 Fremragende

lesa

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay for concerts.
Overnattede 1 nat i april 2024

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Skywalk is worth every penny you would pay for a room here if you are in town for a concert at CHI. The bed and shower are just a bonus.
Overnattede 1 nat i april 2024

10/10 Fremragende

Amy

Overnattede 1 nat i april 2024

10/10 Fremragende

Brandi

Overnattede 1 nat i april 2024

10/10 Fremragende

Lewis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Greg den 7. apr. 2024
Thank you for taking the time to leave a survey about your recent stay with us. We value your feedback. We look forward to seeing you again down the road.

8/10 Udmærket

Katie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Greg den 7. apr. 2024
Thank you for taking the time to leave a survey about your recent stay with us. We value your feedback. We look forward to seeing you again down the road.

10/10 Fremragende

Dilaila

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i marts 2024
Svar fra Greg den 7. apr. 2024
Thank you for taking the time to leave a survey about your recent stay with us. We value your feedback. We look forward to seeing you again down the road.

2/10 Forfærdeligt

Braden

Overnattede 1 nat i marts 2024

10/10 Fremragende

Katie

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we enjoyed our stay!
Overnattede 1 nat i marts 2024
Svar fra Greg den 31. mar. 2024
Thank you for staying with us. We are thrilled to hear you enjoyed your stay. We look forward to seeing you again!

8/10 Udmærket

Albrecht

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I know it was the weekend of the NCAA basketball tournament but seemed over priced.
Overnattede 2 nætter i marts 2024
Svar fra Greg den 7. apr. 2024
Thank you for taking the time to leave a survey about your recent stay with us. We value your feedback. We look forward to seeing you again down the road.

2/10 Forfærdeligt

Dana, Erie

Rejste med familie
The room is still not ready and checkin was supposed to be at 3:00. Plus, when I asked about earning reward points for my stay, the refused because I booked through a 3rd party. Never again!
Overnattede 1 nat i marts 2024
Svar fra Greg den 24. mar. 2024
Thank you for filling out our survey for you recent stay. I apologize that check in was delayed. I know how frustrating that can be which is why I offered a 25 food and beverage credit for you. Hilton Honors terms and conditions allow us to put the Hilton Honors number on 3rd party reservations but you do not accrue points as it is not paid directly. Thank you again for staying with us and for your feedback

10/10 Fremragende

Andrew

Overnattede 1 nat i marts 2024

10/10 Fremragende

Abraham, NORFOLK

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
CLEAN AND CONVINIENTE
Overnattede 2 nætter i marts 2024
Svar fra Greg den 24. mar. 2024
Thank you for staying with us and for submitting a review. We are thrilled to hear you enjoyed your stay. We look forward to seeing you again.

10/10 Fremragende

Autumn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Greg den 24. mar. 2024
Thank you for staying with us and for submitting a review. We are thrilled to hear you enjoyed your stay. We look forward to seeing you again.

10/10 Fremragende

Kristopher

Overnattede 1 nat i marts 2024
Svar fra Greg den 7. apr. 2024
Thank you for taking the time to leave a survey about your recent stay with us. We value your feedback. We look forward to seeing you again down the road.

10/10 Fremragende

DEBRA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this was a perfect place to stay as we were attending a concert at the CHI Center in Omaha Ne., they had a sky walk that allowed a quick comfortable route to the event center. Will definitely stay again!
Overnattede 1 nat i marts 2024
Svar fra Greg den 6. mar. 2024
Thank you for taking the time to review your recent stay at the Hilton Omaha. We value your time and your feedback. We hope to see you again down the road!

10/10 Fremragende

Erica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Greg den 6. mar. 2024
Thank you for taking the time to review your recent stay at the Hilton Omaha. We value your time and your feedback. We hope to see you again down the road!

10/10 Fremragende

Sharon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Greg den 6. mar. 2024
Thank you for taking the time to review your recent stay at the Hilton Omaha. We value your time and your feedback. We hope to see you again down the road!

10/10 Fremragende

randy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Greg den 6. mar. 2024
Thank you for taking the time to review your recent stay at the Hilton Omaha. We value your time and your feedback. We hope to see you again down the road!

10/10 Fremragende

Courtney

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an event at CHI center. Loved the convenience of the skywalk to and from the hotel. Lobby bar did a great job of service since the restaurant was under renovation. Valet service was great and easy to work with since parking was very busy!
Overnattede 1 nat i februar 2024
Svar fra Greg den 5. mar. 2024
Thank you for taking the time to fill out a survey about your recent stay with us. I am thrilled to hear you enjoyed your stay. We look forward to seeing you again.

4/10 Dårligt

Ryan

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Greg den 26. feb. 2024
Hi Ryan. Thank you for taking the time to fill out a survey about your recent stay with us. I am sorry your stay wasn't up to your expectations. If I may ask more specifically went wrong so I can meet with my team to ensure this won't happen again. Any feedback would be welcome. Thank you so much

10/10 Fremragende

Alex

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Greg den 25. feb. 2024
Thank you so much for your feedback of your recent stay with us. We are thrilled to hear you enjoyed your stay. We look forward to seeing you again!

10/10 Fremragende

Steve, Neligh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like being able to walk right across the sky walk to the CHI center.
Overnattede 1 nat i februar 2024
Svar fra Greg den 25. feb. 2024
Thank you so much for your feedback of your recent stay with us. We are thrilled to hear you enjoyed your stay. We look forward to seeing you again!

10/10 Fremragende

Katie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Greg den 25. feb. 2024
Thank you so much for your feedback of your recent stay with us. We are thrilled to hear you enjoyed your stay. We look forward to seeing you again!

6/10 Okay

PATRICK

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The check in was backed up, approximately 80 people standing in line to check in.
Overnattede 1 nat i februar 2024
Svar fra Greg den 25. feb. 2024
Thank you so much for your feedback of your recent stay with us. We value your feedback. I apologize about the line. We do our best to handle the crowds as they come in. We appreciate your patience and we hope to see you again in the future

6/10 Okay

Tim

Rejste med partner
Synes godt om: Rengøring, service og personale
Room design and decor not inviting. Odor.
Overnattede 1 nat i februar 2024
Svar fra Greg den 18. mar. 2024
I apologize about the delay in responding. I am sorry that the decor was not inviting. We did just finish a renovation on our property.

8/10 Udmærket

Stephanie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Place to stay for Arena events
Just an overnight stay here for a concert at the Arena. Great lunch in their Cafe. Had no idea when I booked the room that the hotel had a Skybridge that connected to the Arena. So convenient. Even had crowd control for the elevators after the concert to make sure an orderly process was maintained getting up to rooms
Overnattede 1 nat i februar 2024
Svar fra Greg den 25. feb. 2024
Thank you so much for your feedback of your recent stay with us. We are thrilled to hear you enjoyed your stay. We look forward to seeing you again!

8/10 Udmærket

Jerry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient to the concert venue, right across the street. Unfortunately our shower water never got hot, and we had bursts of cold water during the shower. Otherwise the hotel was very nice.
Overnattede 1 nat i februar 2024
Svar fra Greg den 6. mar. 2024
Thank you for taking the time to review your recent stay at the Hilton Omaha. I apologize about the water situation. We have since fixed the issue. We value your time and your feedback. We hope to see you again down the road!

10/10 Fremragende

Rachel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Greg den 25. feb. 2024
Thank you so much for your feedback of your recent stay with us. We are thrilled to hear you enjoyed your stay. We look forward to seeing you again!

10/10 Fremragende

Travis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i februar 2024
Svar fra Greg den 25. feb. 2024
Thank you so much for your feedback of your recent stay with us. We are thrilled to hear you enjoyed your stay. We look forward to seeing you again!

8/10 Udmærket

Myna

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nothing outstanding. It was ok
Overnattede 1 nat i februar 2024
Svar fra Greg den 6. mar. 2024
Thank you for taking the time to review your recent stay at the Hilton Omaha. We value your time and your feedback. We hope to see you again down the road!

4/10 Dårligt

John

Overnattede 1 nat i februar 2024
Svar fra Greg den 25. feb. 2024
Thank you so much for your feedback of your recent stay with us. We want to make sure every stay is fantastic. If you would be willing, would you elaborate on any issues you had that caused you to not enjoy your stay with us? We are always looking to improve

10/10 Fremragende

Mary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent site and convient to CHI
Overnattede 1 nat i februar 2024
Svar fra Greg den 11. feb. 2024
Thank you so much for staying with us. I'm am thrilled you enjoyed your stay. We hope to see you again in the future.

10/10 Fremragende

john

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Always a great place to stay in Omaha
Overnattede 2 nætter i januar 2024
Svar fra Greg den 11. feb. 2024
Thank you so much for staying with us. I'm am thrilled you enjoyed your stay. We hope to see you again in the future.

4/10 Dårligt

Lucas

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The Bar area was so busy you had to wait 30 minutes to get a drink. At the restaurant we were seated right by an outside door which was a main door so we had walking traffic the entire time we sat there so we ate in the cold. On top of that entire restaurant/bar are smelled like sewage. The shower in my room did not have hot water. Staff was great but this hotel is not worth the money.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Anabel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Greg den 9. feb. 2024
Thank you so much for taking the time to review your recent stay with us. We hope to see you again soon!