Hoteller nær Ohio Governor's Residence and Heritage Garden

"The beds were very comfortable and the room was very clean! Would definitely stay again! "

"Wonderful experience breakfast was a 10 out of 10"

"It was 9pm, my flight was cancelled till first thing in the morning and I didn’t want to spend the night in the airport. I looked them up on Expedia, got a decent rate, called their local number to make sure the airport shuttle was still working and spoke with a very helpful front desk person. As he’d said, the shuttle showed up in 15 minutes, I was there in 20, the room was clean, comfortable and well appointed, I slept well, and then caught the shuttle again at 5 am to the airport. Money well...

"Everything was great at the hotel,they had a restaurant,it was not open at the time we were there,but they had one.Staff was nice and knowledgeable,quick checkin.Only complaint was it was chilly in the room and when trying to turn the heat on all we got was cold air."

"Chose this location due to it advertising 24 hour shuttle service. This is inaccurate, they call you an Uber and hope for the best. We were told to be at the front desk 15 minutes prior to needing to arrive at the airport. We showed up 20 minutes early, waited over 45 minutes on the Uber and almost missed our flight. We had 9 minutes left to board when we finally got through TSA. So the advertisement of 24 hour shuttle service is inaccurate."

"The staff was friendly at check-in. We then went to our room, and it was, for lack of a better word, disgusting. The couch had a weird brown stain over most of the cushions. I went to the front desk and informed them. The man working the desk said there were no other rooms and he would make a note of it. I again addressed it when we checked out, yet nothing was done. At that time, I also informed him that the room in general was dirty. There were food crumbs on the bed and in the center drawer...

"Breakfast was nothing like they show on the pictures. I was reprimanded on 5/3/26 by the breakfast lady that now because i took a bigger portion of scrambled eggs she will now have to make more i am an athlete traveled to compete at a big event and didnt know theres a limit on how much you can eat staying at this hotel eggs are the only thing i eat for breakfast. "

"Terrible "

"This is with out any doubt the most dirty Hotel I have stayed at in the last 15 years and with more than 100 nights a year at Hotels, this is bad. If people looks at me reviews, that I make after visiting a most Hotels, are they normal good and if the price low I do not expect premium Hotels, just clean. But here it is so dirty and breakfast was a joke. I stay at many other Choice Hotels and I have never seen this before. I can not in any way recommend this Hotel. "

"There was no maid service the three days that we stayed at the Plaza. We had to go and ask for fresh washcloths and towels from the front desk clerk. We put the door sign for maid service out on Friday and Saturday but no one came to clean the room. "

"Extremely unacceptable stay I booked through Expedia after relying on the positive reviews. Based on my experience, I seriously question the accuracy of those reviews. I traveled six hours, trusting your brand. Upon arrival, I noticed the continental breakfast area had dusty, dirty tables. When I entered my room, I was hit with a strong cigarette smoke odor despite signing a no-smoking agreement. I returned to the front desk, and the manager acknowledged the issue but stated the hotel and...

"The rooms were clean. Staff were excellent."

"Check in was good and easy, but the shower in our room was a nightmare. The water was either scalding hot or ice cold and the pressure was not much more than a slow drip. The pillows could also have some more fluff, for my preference."

"Easy access to many surrounding places "

"the staff are very friendly and helpful! the rooms are huge and bright, wonderful kitchenette area."

"Decent hotel, has smoking floors so be sure you know this going in and they are the middle floors for some reason. The rooms were kind of dirty, made reservations for a 2 queen room and when arriving they said they don't have one. Gave us a room with a bed and a couch. They did make it right the next day and we moved to the room we were supposed to get the day before. Its kind of off the beaten path and right next to the freeway. No in room coffee maker and the Wi-Fi is free for one device and...

"Very kind and helpful personnel. Comfortable, but heating system extremely noisy."

"I paid for a King Size Bed and the WHOLE hotel just have double beds, the lady in the front desk didn’t help me at all. She said that the hotel was sold out, I told her That I need a bigger bed because its impossible that was a king size bed, it was smaller than a full bed. I heard people screaming outside my room couple of times at 3 am. Terrible "