I had an extremely disappointing stay at Bonita Beach Hotel. Upon arrival, I was given the wrong room number and attempted to enter an already occupied room several times.
The air conditioning did not work, and the room remained a stifling 80 degrees the entire time. Despite informing the front desk, the issue was never fixed. To make matters worse, loud partying from other guests went on until 4 a.m., making it impossible to sleep.
Housekeeping never came, even though we were out of the room from 8 a.m. to 6 p.m.. I ended up checking out two days early due to the miserable conditions and lack of support, and I have repeatedly tried contacting the hotel for a refund, but have been ignored.
This stay was uncomfortable, unprofessional, and unacceptable. I would not recommend this hotel to anyone.