Hoteller nær Oak Park Shopping Center

"I am very disappointed with my recent experience. I accidentally entered the wrong date when booking my hotel stay through Expedia. As soon as I realized the mistake, I attempted to cancel the reservation. I had also purchased the hotel protection plan and believed I would receive assistance or a refund. A representative was polite and tried to help me, but after that I never received any follow-up communication. I did not receive a phone call, email, or text message regarding the status of my...

"I’ve stayed there before it seems to me. The property is doing very well. Now the lady that checked me in was very nice and flight, and the gentlemen that checked me out was just the same. Very very polite. Very friendly."

"I was told, they cleaned their room every twice a month. Floor sticky when walks bear feet. Curtain blind broken no one care. Refrigerator old dirty, no ice trays. Elevator broke all the time."

"Great location by the river and close to shopping and the casinos in Lake Charles. Plentiful parking and shuttle to the casinos in the evening. Would definitely recommend this hotel."

"Everything was wonderful"

"Great time, this casino/hotel continues to be a great spot! Clean, friendly, good mix of food and drinks, casino area, etc!"

"Horrible experience checking in"

"Yes"

"Staff was very friendly and helpful. The pool needed a good cleaning which my husband found a skimmer and cleaned the trash and bugs out."

"Overpriced, madras worn out, breakfast a joke "

"Mold is rooms"

"Great place and nice people. Clean and fantastic rooms."