Hoteller nær Nuvasa Bay Sign

"This is my 4th stay at Montigo. I think the property has aged a lot since my last stay. I will likely not return anymore. First, the property is poorly maintained. We stayed at the 5 bedroom villa. One of the rooms smell of mold and mildew. One corner of the bedroom has black spots on the ceiling that looks like mold but we can’t verify or confirm if it is. Broken tiles in the pool that makes it unsafe for young kids. The villa is also not cleaned properly. Floor is dusty with dirt spots....

"Fint ophold for en weekendtur. Gratis shuttle fra færgeterminalen til hotellet. Stedet bærer præg af at have et par år på bagen. Alt ser generelt ret slidt ud. Vi havde booket et værelse med dobbeltseng, men kunne kun få et værelse med to enkeltsenge. Toiletbrættet sad ikke fast på toilettet. Der var næsten ingen liggestole ved de to pools (maks 12 i alt til alle hotellets gæster), og de var mere eller mindre alle gået i stykker. Der er begrænset med restauranter, men vi spiste på Isabel begge...

"Virkelig fin service og altid imødekommende personale, der løste alle situationer for os. Stedet er slidt og trænger til renovering, som allerede var igang flere steder på resortet, men hvilket også afspejler sig sig i den meget rimelige pris for opholdet. Det helt store plus er er, at du gratis kan blive kørt mellem de tre resorts i området og derved har adgang til blandt andet 4 restauranter, 3 lækre pools og et lille træningslokale. Og skønt med 24 timers roomservice, når der blev lyst til...

"The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot...

"Nice place but Why so many mosquitoes! Hope did not get dengue! "

"The room was really dirty, from Toilet,Window , wardrobe and the interior,, it worse than 1 star Hotel. The pool was full of Non-Hotel resident, heard from them they just be there for swimming leason, the pools water was dirty and no towel provided for hotel-Resident. The Lobby, there were no Aircon as well and the restaurant where we had breakfast the menu was limited and very hot as well, it seems the Aircon was not opened Lastly I felt no-safe, the lift can be access by anyone, no need card...

"部屋もキレイでした。また使いたいです。"

"I like the breakfast, very delicious Good experience and Good value for money"

"No cleaning done . They only offer late checkout and start cleaning at 4pm"

"It’s an old hotel. No recommeded unless it’s full house else where. "

"More with Expedia. I booked a deluxe rm and paid to Expedia. But the hotel never received the booking and was fully book. Tried to use the Expedia app to communicate with the chat bot. It hangs and never been able to connect for at leasd 10 attempts. The hotel went out of their way to provide.me a spare room. But kt was old ans smells. Worse booking experience I had with Expedia. Money collected upfront with no confirmation from vendor, and non-existent support. "

"very difficult to get deposit back. Very unprofessional. Checked out already three days ago still no curtesy to update on deposit transfer. "

"Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet."

"Everything were good except for pillow quality was poor causing uncomfortable rest."

"It's a clean new hotel and the spa was amazing. Only 5 mins walk frm 1Batam Mall. Will stay here again. They have grilled on d spot meat for bfast buffet too."

"Clean"