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Anmeldelser af DoubleTree by Hilton Noumea Ilot Maitre Resort

4 out of 5
DoubleTree by Hilton Noumea Ilot Maitre Resort
Ilot Maitre, Nouméa, South Province

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 58 af i alt 105 anmeldelser" "
Bedømmelse på 8 − Udmærket. 36 af i alt 105 anmeldelser" "
Bedømmelse på 6 − Okay. 7 af i alt 105 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 105 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 105 anmeldelser" "

9,4/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Megan

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024

6/10 Okay

Rochelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed 8 nights in an over water bungalow, I think you would be disappointed if you didn’t stay in an over water bungalow and stayed in one of the other rooms. The staff were really nice everywhere and spoke good English. Boat transfers were easy to navigate however it’s not very nice getting the smaller boat in the morning and at night, if we did our trip again, we would of spent a little less time here and had a few nights around lemon bay somewhere. Swimming was great, however not as nice as the beaches at isle of pines. Food was a little bit of a let down but the snack bar was great. Didn’t see any sharks and only saw one snake. Seagulls were annoying, ruined being able to eat outside, the pool bar also wasn’t open at all when we were there.
Overnattede 8 nætter i april 2024

10/10 Fremragende

Claire

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great spot to stay, the rooms and the island is incredible. Wildlife was everywhere, heaps of birds, fish, turtles and sea snakes! Very helpful staff, only downside was the food, a fairly standard buffet was pretty pricey and room service took a while.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Ana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really clean, beautiful grounds
Overnattede 1 nat i marts 2024

10/10 Fremragende

Abhishek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

10/10 Fremragende

??

Overnattede 1 nat i marts 2024

8/10 Udmærket

Alan Masanori

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Alan Masanori

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

yuho

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

8/10 Udmærket

kyoko

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
good but food isnot good
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Akilan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quite
Overnattede 5 nætter i januar 2024

8/10 Udmærket

Natalia

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Emma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the best hotel i have ever stayed in (Ive stayed in a lot). We had the over water bunglow. It was worth every penny, just wish i had longer there. Go down the steps and fish and turtles everywhere. Buffet was incredible, endoess choice and top quality food. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

10/10 Fremragende

Sophie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Magnifique ! Personnels au top !!!
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Yuya

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We just had a perfect holiday! Food choice was an issue like everyone says in review but overall this place is amazing!!
Overnattede 5 nætter i januar 2024

8/10 Udmærket

Natasha

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The food was very average and very minimal options. There needs to be a small shop for snacks
Overnattede 4 nætter i januar 2024

10/10 Fremragende

??

Overnattede 2 nætter i januar 2024

10/10 Fremragende

AKARI

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
清潔感があり、スタッフも親切。 自分の水上コテージがカメの通り道になっており、カメを泳ぐことができ、感動！ もう一泊したかった。
Overnattede 1 nat i januar 2024

4/10 Dårligt

SABINE

Synes godt om: Rengøring, værelsets komfort
Je suis déçu car quand nous sommes arrivés on nous précise que notre chambre n’est pas pro il faut se diriger vers la piscine s’il on le souhaite parfait mais par contre pas de serviette disponible Après trop d’oiseaux énormément de bruit la nuit sur les pilotis et l’odeur de fiente Le repas du buffet cher par rapport qualité prix mais la viande excellente Après le pilotis génial à part les mouettes comme je vous le disait la nuit vous devriez mettre des piqués sur la face plate du pilotis et ne se verrais pas de l’extérieur pour éviter aux mouettes de venir dessus et hurler Le cadre magnifique et trop de touriste qui ne font partis de l’hôtel à mon goût qui profite également de la piscine je pense que vous voyer plus le côté rendement que le côté qualité Cordialement
Overnattede 1 nat i januar 2024

10/10 Fremragende

Miho

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Here is very nice place for enjoying your holiday!
Overnattede 1 nat i januar 2024

8/10 Udmærket

A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall, it was perfect. However, Compared to other rooms, I was assigned a room with a limited view. Other rooms only show the ocean from the window, but the room I was assigned was one with a view of other bungalows. That was a shame.
Overnattede 2 nætter i december 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely place, poor food and lacking atmosphere
The room was lovely. Spacious and comfortable and I was lucky enough to get a garden cabin with a water view which was brilliant. Perhaps they could have taken a bit of space from the bedroom area to make the bathroom a bit less cramped. But the bed was comfortable and the rooms well appointed and very clean. In fact cleaning staff were the only ones who smiled and said hello. The hotel generally wasn’t very welcoming. Even on arrival we were met with bored indifference instead of a welcome and for the most part that continued. The food offering was beyond disappointing. I’ve never paid so much for such sub par food in my life. Once you are on the island you are a captive market, choice is very limited (a very sad buffet) and a variety of fried foods from the bar. That’s it. Also no nightlife or even anything trying to create a convivial atmosphere. The main entertainment seemed to be watching the seagulls steal food. Plenty of water sports on offer and I guess that’s the main attraction, although you can come across as a day tripper to access all of that and not have to endure meal times.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Lawrence

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were blessed by great weather, but we wouldn't have minded just watching the world go by from our over water bungalow if we had to. Swimming with the turtles and fish is amazing, coral is average but if you've never seen much before then this is a great introduction. The island is busy on the weekends with day trippers so if you want a quiet stay then book for a weekday period. We made our own food for lunch and dinner to keep costs down but the breakfast buffet is fantastic and plentiful. Staff generally have good english and are very helpful as expected. We did hear a complaint from another visitor about the nesting birds being too loud for them at night, so if you do want a peaceful sleep then I'd recomend upgrading to the overwater bungalows. Overall it was an amazing stay and we were sad to leave!
Overnattede 6 nætter i december 2023

10/10 Fremragende

PierreFrancoi

Overnattede 1 nat i november 2023
Svar fra DORIANE den 16. nov. 2023
Bonjour PIERRE FRANCOISNous prenons vraiment plaisir à lire votre commentaire positif suite à votre séjour dans notre hôtel. Il est toujours chaleureux de savoir que nous avons été à la hauteur de vos attentes.Nous serons ravis de vous accueillir de nouveau parmi nous, Bien CordialementLA RECEPTION

10/10 Fremragende

PierreFrancoi

Overnattede 1 nat i november 2023
Svar fra DORIANE den 16. nov. 2023
Bonjour PIERRE FRANCOISNous prenons vraiment plaisir à lire votre commentaire positif suite à votre séjour dans notre hôtel. Il est toujours chaleureux de savoir que nous avons été à la hauteur de vos attentes.Nous serons ravis de vous accueillir de nouveau parmi nous.Bien CordialementLA RECEPTION

10/10 Fremragende

KAREN

Overnattede 2 nætter i november 2023

8/10 Udmærket

Yuhei

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Doriane den 16. nov. 2023
Bonjour YUHEINous prenons vraiment plaisir à lire votre commentaire positif suite à votre séjour dans notre hôtel. Il est toujours chaleureux de savoir que nous avons été à la hauteur de vos attentes.Nous serons ravis de vous accueillir de nouveau parmi nous.Bien CordialementLA RECEPTION

10/10 Fremragende

Shingo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
憧れの水上バンガローに泊まることができました。 部屋から広がる海、すぐ近くを泳ぐきれいな魚やウミガメを見ながら散歩をするだけで飽きません。ウミヘビが有名なようで、よく見かけました。 夕日が沈むのを見るのはとてもきれいでした。 レストランの食事は多少値が張りますが、美味しく、たくさんいただきました。 スタッフのみなさんも笑顔で接客していただけました。とても快適に過ごせました、またいつか必ず行きたい場所だと感じました。
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

KATSUYA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
プールバーのハンバーガーは、ビーフとツナ両方とも美味しい。フレンチフライが山盛りでお腹いっぱいになる。ニューカレドニアのビールが美味しい。 このホテルは、景色の良さが一番。夕焼けがきれいでした。海亀にも会えます。 海蛇には、現地の人も怖いようで、マジックハンドのようのもので恐る恐る追い払ってました。
Overnattede 2 nætter i oktober 2023
Svar fra Doriane den 16. nov. 2023
スタッフ一同を代表して、貴重なご意見をいただけましたこと、お礼申し上げます。お客様からいただけるご感想は、我々の今後のサービス向上には不可欠で、貴重なものです。楽しんでいただけたことを知り、私も嬉しい限りでございます。もしその他ご質問、リクエストなどありましたら、お申し付けくださいませ。またのご来館、心よりお待ち申し上げております。Doriane, Salt Champion, DOUBLETREE by Hilton Noumea Ilôt Maître Resort"

10/10 Fremragende

Dren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Fabio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing location!
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Jeong Eun

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property was better than what we expected. We saw lots of turtles and tropical fish on our morning walk around the island. Staff were very friendly and a snorkling tour to near by island was the unforgettable experience for our family due to swimming restriction in Noumea Council. Also hiring canoe is the morning was amazing as we spotted lots of turtles. I highly recommend this hotel for families.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place to relax and escape from the stresses of every day life.
Overnattede 4 nætter i september 2023

8/10 Udmærket

Vincent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Takayuki

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
とても綺麗で何泊もしたくなりました。
Overnattede 1 nat i september 2023

10/10 Fremragende

Coraline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Je remercie le service accueil qui a pu trouver une solution au fait que j'ai été mise deux fois en 1 mois sur la chambre 168 qui nous fait franchement vivre une expérience différente des chambres vu sunset/mer avec rien devant. On paie le prix exprès pour ça quand même, les déceptions doivent être nombreuses pour ceux qui découvrent qu'il ne sont pas positionnés comme les autres, comme ils l'avaient tant rêvé. Mais merci encore d'avoir pu être réactifs sur la seconde fois, ou j'ai pu être changée et mise dans un bungalow vue sunset / mer à la place. Cela restera un souvenir gravé pour mon amie qui fêtait son anniversaire et qui était de passage (et pour moi aussi !). A très bientôt, évidemment ! (pas la 168 svp :-) ) Belle journée à tous,
Overnattede 1 nat i september 2023
Svar fra DORIANE den 16. nov. 2023
Bonjour CORALINENous prenons vraiment plaisir à lire votre commentaire positif suite à votre séjour dans notre hôtel. Il est toujours chaleureux de savoir que nous avons été à la hauteur de vos attentes.Nous serons ravis de vous accueillir de nouveau parmi nous, Bien CordialementLA RECEPTION

10/10 Fremragende

Vincent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra DORIANE den 27. aug. 2023
"Nous prenons vraiment plaisir à lire votre commentaire positif suite à votre séjour dans notre hôtel. Il est toujours chaleureux de savoir que nous avons été à la hauteur de vos attentes.Nous serons ravis de vous accueillir de nouveau parmi nous, Bien Cordialement

8/10 Udmærket

Hiroaki

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra DORIANE den 27. aug. 2023
"Nous prenons vraiment plaisir à lire votre commentaire positif suite à votre séjour dans notre hôtel. Il est toujours chaleureux de savoir que nous avons été à la hauteur de vos attentes.Nous serons ravis de vous accueillir de nouveau parmi nous, Bien Cordialement

10/10 Fremragende

RINA

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i august 2023
Svar fra DORIANE den 13. aug. 2023
Chere RINA Au nom de toute l’équipe je souhaite vous remercier de nous avoir fait confiance.Votre opinion est très importante à nos yeux et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel. Aussi, je vous remercie pour vos observations, nous cherchons sans cesse à améliorer nos services.N'hésitez pas à nous contacter pour toute question ou demande que vous pourriez avoir à l’avenir. Ce serait un réel plaisir de vous accueillir à nouveau dans notre DoubleTree by Hilton Noumea Ilôt Maître Resort Hotel.Bien cordialementLa reception

10/10 Fremragende

Hinanui

Overnattede 1 nat i juli 2023
Svar fra Doriane den 13. aug. 2023
Bonjour HINANUIAu nom de toute l’équipe je souhaite vous remercier de nous avoir fait confiance.Votre opinion est très importante à nos yeux et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel. Aussi, je vous remercie pour vos observations, nous cherchons sans cesse à améliorer nos services.N'hésitez pas à nous contacter pour toute question ou demande que vous pourriez avoir à l’avenir. Ce serait un réel plaisir de vous accueillir à nouveau dans notre DoubleTree by Hilton Noumea Ilôt Maître Resort Hotel.Bien cordialementLA RECEPTION

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
어얼리 체크인 가능했음, 바다거북과 각종 물고기를 볼 수 있는 뛰어난 자연환경을 갖추고 있으므로 뉴칼레도니아를 방문한다면 반드시 숙박해 봐야 할 곳이라고 생각됨. 산호초 섬에 있다보니 레스토랑의 음식 메뉴의 변동이 없다는 아쉬운 점이 있었으나 음식 자체는 맛이 있었음. 출발하는 날 보트 출발시각이 사전 고지 없이 20분 정도 지연 출발한 것이 옥에 티임
Overnattede 2 nætter i juli 2023
Svar fra DORIANE den 13. aug. 2023
HELLOWe were delighted to receive your positive comments following your stay in our hotel.It is always a pleasure to know that we have met your expectations.We hope to welcome you back to DoubleTree by Hilton Noumea Ilot Maitre Resort very soon.Best Regards,Front Desk

6/10 Okay

ERIC

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
A resort with a beautiful outlook. The overwater bungalow we stayed in was fantastic. Unfortunately, accessing food was an issue! Other than the breakfast buffet, very few options for lunch, other than a snack bar/cafe with very few options again. For dinner, it was either the buffet at AUD $130 per head or deep fried processed chicken and fish nuggets, fish fingers and chips. What a disappointment!
Overnattede 7 nætter i juni 2023
Svar fra Doriane den 13. aug. 2023
Hello ERICOn behalf of the team, thank you for taking the time to share your comments following your recent stay at DoubleTree by Hilton Noumea Ilôt Maître Resort.We are pleased to note that you enjoyed your experience, however we also appreciate receiving your observations as we are always looking to improve our services. We hope we will have the pleasure of welcoming you back to DoubleTree by Hilton Noumea Ilot Maitre Resort in the near future.Kind RegardsFront Desk

10/10 Fremragende

Sam

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome location. Awesome room. Awesome island experience. 10/10
Overnattede 3 nætter i juni 2023
Svar fra Doriane den 3. aug. 2023
Thankyou for taking your time to put a comment about your recent stay.We hope to welcome you soon againBest regardsFront Desk

8/10 Udmærket

Aline

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
We had a great time, but it is clear that there ant enough staff to serve the guests needs and the conditions of the small after hour boat is not the best. There were not enough fresh salad on the buffet and the variety of salads wasn’t good at all. The rest of the food was okay. The queue for the grill was a bit slow as there was only one chef on the grill and it wasn’t enough at all. The staff is super friendly and they try to accommodate your needs. The water activities were not included for the guests which is a real shame, we pay premium price and everything else is on top. Only two bottles of 500ml of water was available at the room free of charge for the whole 5 days. No activities for the kids not even beach toys. No kids corner at all and lots of kids around. Luckily we had enough activities on us for our stay. The room was good, big enough for us and clean. The kids slept on the sofa bed, which is okay for kids not for adults. The relax area needs some upgrade to match the standards of the resort, as it looks like more a camping area the a resort kind of thing. Lots of people come to the resort for the day and they have access to the resort area as the guests. When we arrived it was already dark and we had to take the small boat to the resort and it was scary. No safety instructions, no information about our crossing from the skipper and it was scary. Pitch black, and we didn’t have any idea what was going on neither what were the sea conditions. So, be prepared
Overnattede 4 nætter i juni 2023
Svar fra DORIANE den 25. jun. 2023
On behalf of the hotel management and staff, we thank you for taking the time to share your observations with us following your recent stay at DoubleTree by Hilton Noumea Ilot Maitre Resort. It will help us to improve our service.We hope we will have the pleasure of welcoming you back to the hotel again in the near future.Kind Regards,Doriane, Guest Relations, DoubleTree by Hilton Noumea Ilôt Maître Resort"

10/10 Fremragende

Sanjeev

Overnattede 2 nætter i juni 2023

8/10 Udmærket

Heath

Overnattede 2 nætter i maj 2023
Svar fra DORIAN den 25. jun. 2023
Hello HEATH,Thankyour for this positif note concerning your recent stay in our hotel.Kind regards

8/10 Udmærket

Lauren

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed in the bungalows over the water and couldn’t fault them. They come with everything you need including usb charge points so you don’t have to bring an adapter. Our biggest downfall was the limited dining and food options. It was hard to understand what was open and when. The sunset bar burgers are amazing and should be available throughout the evening. The dinner buffet is a huge waste of money and the cocktails are not worth the money - they are thrown together and all taste the same. It’s a huge shame as the property has a lot of potential. The service doesn’t align to the price you pay unfortunately.
Overnattede 3 nætter i maj 2023
Svar fra Doriane den 10. jun. 2023
Hello Mr LE,Thankyou for taking your time to comment your recent stay. We took notes of your observations about food options. Sharing your experience is important so we may improve our self.We will inform the department which is concerned.We hope to welcome again Kind regards

6/10 Okay

Nicole

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Amazingly location. The overwater bungalows are stunning and an easy 5/5 and the pool is lovely. Unfortunately the food was an absolute let down. Rinse and repeat daily and not up to scratch. We didn’t bother to finish some of our meals. Also found the majority of the staff to be somewhat disinterested. At one point stood at the bar and had 4 staff walk past without acknowledging us. Would rate the overall experience 3/5.
Overnattede 2 nætter i april 2023
Svar fra Doriane den 10. jun. 2023
Hello Nicole,We thankyou for taking your time to comment about your recent stay. Your experience is important so we may improve your self.We took notes of your observation and will let the deparment concerned know about it.We hope to welcome you back some day againKind regards

8/10 Udmærket

Kirsty

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is fantastic. Food and dining options are limited.
Overnattede 2 nætter i april 2023
Svar fra Doriane den 10. jun. 2023
HELLO KIRSTYThankyou for taking your time to comment about your recent stay. We took notes about food options. We hope to welcome you back again some day.Kind regards