Udsigt fra overnatningsstedet

Anmeldelser af mour Hotel

4.5 out of 5
mour Hotel
Lake View Drive, Sherwood Park, Nottingham, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 372 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 387 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 140 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 64 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 1003 anmeldelser" "

8,6/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Ronnie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Lucy Ward den 1. maj 2018
Dear Guest, Thank you for your feedback. Kind Regards,

10/10 Fremragende

Flemming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Kerry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Fourth stay at this hotel. It’s a great position for what we need . But the public areas and the rooms are beginning to look very tired . Leather sofa all torn and no support. Breakfast is just alright . On the plus side it’s good value for money
Overnattede 1 nat i maj 2024

4/10 Dårligt

DAN

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Poor service all round. Lifts were a joke - got stuck in them for 10 mins and didn't even get an apology from the staff. restaurant closed on arrival even though we had an 8pm reservation. no alternative or help offered.
Overnattede 2 nætter i maj 2024

6/10 Okay

Jeffrey Adam., BRONX

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Gym equipment from mid-20th century (dangerously out of repair). No water available in gym or at front desk. No wipes in gym for equipment. Floors dirty, carpets in hallways and room worn. No closet in room for hanging clothing. Dinner was not served at hotel, and there was nowhere in within 20 minutes available for dinner. Room was HOT due to excessive heat in bathroom, required air conditioning in middle of the night to be able to sleep. Overflowing garbage bins and ash trays in front of hotel.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Alistair

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel in convenient location for M1 and local area especially for good golf clubs in the vicinity!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Penny

Excellent
Overnattede 1 nat i april 2024

6/10 Okay

David

Forretningsrejsende
Synes ikke om: Service og personale
Reception checkin/out processes painfully slow. Breakfast poor. Many items runout, no coffee, no cups, lack of staff or chatting elsewhere.
Overnattede 1 nat i april 2024

8/10 Udmærket

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was generally as good as expected. The only downside was breakfast which was poor quality and felt half hearted. We ate an evening meal prior and that was great which made the breakfast offering difficult to understand.
Overnattede 1 nat i marts 2024
Svar fra adam den 5. apr. 2024
we apologise for the experience you've had with our breakfast and we will look in to better our services thankyou for the feedback.

6/10 Okay

Xavier

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024

8/10 Udmærket

Simon

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Poor lighting
Overnattede 1 nat i marts 2024

10/10 Fremragende

Adam

Overnattede 2 nætter i februar 2024

10/10 Fremragende

Luke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great rooms, great staff and lovely food!
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Joshua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Oliver

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Raul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Penny

Overnattede 1 nat i februar 2024

6/10 Okay

Bradly

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Only thing to let this property down was the bath room, looked old and used
Overnattede 1 nat i februar 2024

10/10 Fremragende

Penny

Lovely food
Overnattede 1 nat i februar 2024

10/10 Fremragende

A

Overnattede 1 nat i februar 2024

8/10 Udmærket

wayne

Rejste med partner
Synes godt om: Rengøring
Nice building design
Overnattede 1 nat i januar 2024

8/10 Udmærket

Kyle

Forretningsrejsende
Synes godt om: Service og personale
Good Staff, decent bar and grill. Rooms need an update
Overnattede 1 nat i januar 2024

6/10 Okay

Becki

Rejste med familie, Rejste med partner
Synes godt om: Rengøring
Nice hotel, lovely on first impression and spotlessly clean but our room (a standard double) felt dated and lacked basic things you would expect from even a budget hotel - such as plug sockets by your bed and adequate in room lighting (everything felt very dark!). There were only two plug sockets (a single double socket) for the entire room, which was on the opposite side of the room to the bed, yet there were two phones in the room for room service/reception? Beds were comfy and linen was good. Bar was great, well stocked and open 24 hours! Breakfast was good quality, a lot of choice on the menu for hot options but grossly overpriced at £15.95, even if you only want a continental/piece of toast! Need to have different price levels for continental breakfasts and hot breakfasts. We were in a group of 6 with other family staying at the hotel, sat on the same table, and yet our breakfasts only came out two at a time with approx 10 mins between each pair, which didn’t make sense. Service was okay but not very attentive. We stayed on a quiet weekend in January so for the price we paid for two nights it was fine, but it would not be worth paying any more. The lifts were making some odd noises. Overall, a nice clean hotel and handy being right off the motorway but needs a revamp.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

ROBERT

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recommended
Always stay here when visiting friends in Nottingham.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Wayne

Overnattede 1 nat i december 2023

8/10 Udmærket

Ben

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Joshua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great!
Beautiful hotel with amazing service, employees were welcoming and great, food service is great. Really enjoyed my stay, short but still amazing.
Overnattede 1 nat i december 2023

6/10 Okay

Mohammed

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Lisa

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Avoid Avoid Avoid
This hotel looks great on first impressions, but staff are not professional. Beds have got budget matresses on that are like sleeping on concrete, same with the pillows. Coffee cups in the room had dried coffee stains all down the outside of them. We had a door in our room that interconnected to the room next door, they had their tv on that load that we couldn’t sleep. Restaurant is massively overpriced for terrible service and awful food. Better service and food at McDonald’s. Avoid this hotel at all costs.
Overnattede 1 nat i december 2023

10/10 Fremragende

Tom

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

4/10 Dårligt

Gary

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No kettle in the room and the coffee machine wouldn’t work due to build up of grime
Overnattede 1 nat i november 2023

8/10 Udmærket

Samantha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Clean, convenient
Overnattede 1 nat i november 2023

10/10 Fremragende

Leon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely modern hotel with very clean rooms. The shower was great. Beds could do with being a little softer but overall a great stay & would stay again for sure.

8/10 Udmærket

Barbara

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

8/10 Udmærket

Bernard

Overnattede 1 nat i november 2023

10/10 Fremragende

Marc

Overnattede 1 nat i november 2023

10/10 Fremragende

Ross

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel
Overnattede 1 nat i november 2023

6/10 Okay

Bernard

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Excellent property in and out, good service the food ok.
Overnattede 1 nat i oktober 2023

6/10 Okay

Richard

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Careworn Mour Hotel
The Mour is desperately in need of a refurbish. Leather sofas are torn, our bedroom carpet was threadbare and the bedroom was dreary and paintwork scuffed. In contrast, the staff were polite and friendly to a high degree. They were knowledgeable when asked questions and very helpful. Hence, our neutral assessment. For the money, there is accommodation of a far higher comfort level in the district.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Geoffrey

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I received a lovely welcome, all directions and other information was given, everywhere was spotless, the food smelt amazing, and the wine was good too.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

RYAN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Stuart

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect business room
Comfortable bed in a decent sized room. Very much a business hotel so busy bar and restaurant. Good food too. Only slight negative is the room is quite a dark decor
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Philippa

Overnattede 2 nætter i september 2023

10/10 Fremragende

Clare

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great 1 night stop while delivering a student to Nottingham Uni. Highly recommend.
Overnattede 1 nat i september 2023

6/10 Okay

Verificeret rejsende

Rejste med familie
Wouldn’t recommend
Average hotel, run down, only saw one member of staff, lacklustre and our room smelt like vomit.
Overnattede 1 nat i september 2023

8/10 Udmærket

Barry

Forretningsrejsende
Ok
Overnattede 3 nætter i september 2023

10/10 Fremragende

Gray

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Nice and modern. Nice staff. Overall a great quality hotel. I stayed for just one night on business. I will absolutely be staying here again. A really great find and a hotel i would recommend.
Overnattede 1 nat i september 2023

10/10 Fremragende

Nathan

Overnattede 1 nat i september 2023

6/10 Okay

Barry

Overnattede 3 nætter i september 2023