Hoteller nær Northern Kentucky University

"This is the second time in the last few months I’ve stayed here. I am happy with both stays."

"The hot tub didn’t work. I had to wait 30 mins to get help at the front desk. They never cleaned our room or gave us fresh towels."

"Remote was dirty"

"Always quick and convenient. Great staff and clean rooms"

"Last option if stranded."

"Good stay"

"The clean room and a/c"

"Yes, stores close parking good, staff good. The place years ago was top 3 hotels in area. Now not kept up, run down water buckets in halls, very old dirty feel."

"Staff was great!"

"Awful smell in room "

"The experience at this hotel was terrible. In the middle of the night, someone was kicking the doors and screaming, and there were police at the doors. The assistant was virtual, there was no staff member available to do the check-in. The only person I actually saw had a friendly smile, but I never saw them again. And maybe they had too many responsibilities. They were doing renovations. The room they gave me was facing the floor renovation area. I found a cockroach in the bathroom. It was the...

"Clean room excellent staff great area overall wonderful stay"

"The place was absolutely disgusting. The staff lied to me about just putting a deposit hold on my account the charges went through and the manager isn’t returning my call."

"The large 3 bedroom apartment worked under our circumstances but there were many problems. Getting access to the building on the day of arrival was tedious and took almost 45 minutes--the access codes did not work, and calling for assistance took many tries. And late in our weeklong stay, we started receiving messages about NOISE complaints which was NOT us! Too many calls and messages about this, very annoying. The apartment was in the basement and the three small windows really didn't help...

"The room was dirty and they was holes in the wall and they was a leak in the bathroom! The outside and inside was not clean at all! Staff was ok but it was a good location for food and I didn’t eat no breakfast"

"This property is really run-down... but at least is was reasonably cleanliness was acceptable."

"Reasonable price"

"The room smelt like incense were burned 24/7. Every towel I received had nasty stains on them. The bathroom shower was dirty, with hairs that did not belong to me. 3 of the 4 pillow cases were stained or dirty as well as the top blanket. The floor definitely had not been mopped or swept. When the cleaning person came, the took the trash and replaced the towels with more dirty/stained towels. Lastly, there was blood splatter in the ceiling in the restroom."