Hoteller nær BB&T Arena

"As other reviews suggest the room was great with friendly staff but below average breakfast. Overall happy"

"Not up to Hampton standards. Beds too hard, no ventilation in bathroom. Looks like needs remodeling. Breakfast was good and excellent coffee."

"Room was a bit too warm for my liking and was never able to get the thermostat to respond."

"Very nice."

"This place is so disgustingly unclean and unkept. Its actually surprising they are in Business. Not only was the room so disgusting that is was unable to be slept in but when the staff was confronted about the state of the room, they were rude and denied it. Of course, we tried to get our money back and stay somewhere else but according to policy we would not recieve a refund or even a "I'm sorry". Still, had to lose that noney and go get a different hotel. Sketchy people all over the parking...

"Staff was friendly. Check-in process was smooth. I was in town for a couple of days for job training. I did not have time to inspect the room after checking in as I had to leave for training shortly after. I booked a non-smoking room, but upon entering, the room smelled like it has been used as a smoking room. Why does a non-smoking room have a comforter that has cigarette burn holes... Overall, the linen was not clean. Both units to the right and left of me had guests who were smoking......

"Room was clean, but hot water didn’t work and Wi-Fi didn’t work"

"The room was very dirty. We're trying our best to get a refund. We didn't even sit on the bed. We tried to switch rooms but they both were the same dirtness"

"Clean room excellent staff great area overall wonderful stay"

"The large 3 bedroom apartment worked under our circumstances but there were many problems. Getting access to the building on the day of arrival was tedious and took almost 45 minutes--the access codes did not work, and calling for assistance took many tries. And late in our weeklong stay, we started receiving messages about NOISE complaints which was NOT us! Too many calls and messages about this, very annoying. The apartment was in the basement and the three small windows really didn't help...

"First, let me tell you that you have to climb two very steep sets of stairs to even get to the unit. When we arrived the code we were given was incorrect and we couldn't get into the unit. Tried calling the number provided and no one ever answered. Thankfully they did call back, but it took a while. Once in the unit we found it was very dirty and did not feel safe because the code to get into our unit was the same as the one used to access the building as well, which made me feel anyone would be...

"Took a very long time to find motel because we were looking for a Comfort Inn but it had been converted to a Hilton Sparks after we made reservations and we were not notified. The Sparks also didn’t have a room microwave as stated in original info. Breakfast also was not as much as originally stated."

"The host was unfriendly and targeting. After receiving paid confirmation, the host called and inquired on the reason for stay and adamantly referred to the community as “protected” with closely monitored noise ordinances. Mind you, the apartment is directly across for the stadium. The area is riddled with the homeless population. Another conversation centered around “no parties” allowed and strict guest limits. At no time did we discuss or suggest we were having a get together and our...

"Very nice place. Easy walking to ballpark. Friendly staff. Convenient parking. Super clean. Looking forward to next visit."

"Everything was great - friendly staff, clean, nice area and within walking distance to many restaurants and events/attractions. Would stay there again"

"Great location for exploring Covington. The place was comfortable and spacious enough for my family to enjoy time together."