Moteller i Northeast Louisville

"Worst customer service I have ever experienced. First room, the tub faucet had steady water leak and bathroom floor was very weak and felt like you would fall through floor when stepped on. We ask for another room and that room was dirty and had no bed coverings. Then we had to ask for another room. We were never given an apology at all at any of the 3 times we had to change rooms - he acted completely bothered and was very rude during the whole experience. I would never recommend this...

"For one thing explain to me how it is 10:45 maybe 11:00 a.m. got an early check in and that was cool I was fine with that because I know that a room is going to have to be no clean earlier so you're going to charge an extra fee. but can someone tell me why I paid early check and fee to get a dirty room. I mean there's a used condom in the garbage can."

"The room was ok it just had a strong smell need better cleaning and better pillows 2 small pillows on king bed"