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Anmeldelser af Hilton Northampton

4 out of 5
Hilton Northampton
100 Watering Lane, Collingtree, Northampton, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 365 af i alt 828 anmeldelser" "
Bedømmelse på 8 − Udmærket. 282 af i alt 828 anmeldelser" "
Bedømmelse på 6 − Okay. 109 af i alt 828 anmeldelser" "
Bedømmelse på 4 − Dårligt. 45 af i alt 828 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 828 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Thomas, odense

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stille og roligt
Godt konferrence hotel
Svar fra Carrie den 16. maj 2015
Dear Guest Thank you for taking the time to post a review following your recent stay here at the Hilton Northampton. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. I'm delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards Guest Relations Hilton Northampton

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were friendly , good breakfast and comfy bed. Room slightly impractical awkwardly placed mirror. A few details need upgrading in the room eg one plug socket not working and shower not the best but perfectly enjoyable stay
Overnattede 1 nat i april 2024

8/10 Udmærket

lizabeth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nicely kept facility.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Ethel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Only gave one key Called us at 9.45pm saying we hadn't paid when we had!
Overnattede 1 nat i februar 2024
Svar fra Aimee - Reception Manager den 3. mar. 2024
Thank you for taking the time to review your recent stay with us.Please accept my sincerest apologies for any inconvenience experienced during your visit. Your comments will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated.

8/10 Udmærket

dean

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay for business
Room was a nice size and stay was pleasant. Disappointed to have an extra charge to park and the emailed receipt hasnt arrived even after two phone calls and checking SPAM.
Overnattede 1 nat i januar 2024
Svar fra Aimee - Reception Manager den 3. mar. 2024
Thank you for taking the time to review your recent stay with us.Please accept my sincerest apologies for any inconvenience experienced during your visit. Your comments will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence and we do feedback any issues in regards to policies of the hotel that any guest has made. The time taken along with the effort made to share your comments with us is most appreciated.

8/10 Udmærket

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed my stay. Took a long time to check out
Overnattede 1 nat i januar 2024
Svar fra Aimee - Reception Manager den 3. mar. 2024
Thank you for taking the time to review your recent stay with us.Your comments will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the point you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated.

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Subin den 24. jan. 2024
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soonRegards,SubinGuest Relations Manager

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra subin den 24. jan. 2024
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soonRegards,Team Hilton Northampton

8/10 Udmærket

MUNYARADZI

Overnattede 1 nat i december 2023
Svar fra Subin den 24. jan. 2024
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff really friendly. Room comfortable and quiet.
Overnattede 1 nat i december 2023
Svar fra Subin den 24. jan. 2024
Greetings from Hilton Northampton!Thank you for taking the time to express your feedback to us.I am delighted to see you had a pleasant stay with us and the team provided excellent service.Your appreciation has been shared with my team and we are motivated to strive for excellence.We look forward to welcoming you back soon!Regards,SubinGuest Relations ManagerHilton Northampton

8/10 Udmærket

Bernadette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely place to stay…shame the pool and spa are no longer there.
Overnattede 1 nat i december 2023
Svar fra Subin den 24. jan. 2024
Dear Guest, Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton. I am delighted to see that you enjoyed your time with us. Your feed-back enables us to improve our service delivery. We sincerely appreciate your feedback.Regards,Team Hilton Northampton

10/10 Fremragende

Maricruz

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Descansamos súper bien
Overnattede 1 nat i november 2023
Svar fra Subin den 24. jan. 2024
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Fremragende

Phil

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Great staff
Overnattede 1 nat i november 2023
Svar fra Subin den 24. jan. 2024
Greetings from Hilton Northampton!Thank you for taking the time to express your feedback to us.I am delighted to see you had a pleasant stay with us and the team provided excellent service.Your appreciation has been shared with my team and we are motivated to strive for excellence.We look forward to welcoming you back soon.Kind regards,SubinGuest Relations ManagerHilton Northampton

10/10 Fremragende

Sarah

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really nice stay
Really nice stay, staff were so friendly and accomidating.
Overnattede 2 nætter i november 2023
Svar fra Subin den 24. jan. 2024
Dear Guest,Thank you for staying at Hilton Northampton and we appreciate your time to post feedback of your experience.I am elated to read your review and to note that you had the most memorable experience at our hotel and the team looked after you well.Thank you once again for your positive review. We assure you of our best service and attention at all times.We would be thrilled to welcome you back again soon, thank you for your patronage and we look forward to it.

8/10 Udmærket

Jane

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bedroom was clean and very comfortable but in need of refurbishment. Breakfast was excellent. Staff are very good, friendly and helpful.
Overnattede 1 nat i november 2023
Svar fra Daisy den 19. nov. 2023
Greetings from Hilton Northampton!Thank you for taking the time to express your feedback to us.I am delighted to see you had a pleasant stay with us and the team provided excellent service.Thank you for your positive comment on breakfast, the team will be delighted to hear your feedback.I do apologize that the bedrooms did not fit your expectation, we are hopefully going to be able to start planning improvements for guest rooms shortly.We appreciate your comments and they will be passed onto management.I hope we have the pleasure of welcoming you back in the near future.Kind regards,Daisy BillReception Supervisor

10/10 Fremragende

Mark

Overnattede 1 nat i oktober 2023
Svar fra Daisy den 24. okt. 2023
Greetings from Hilton Northampton!Thank you for taking the time to express your feedback to us.I am delighted to see you had a pleasant stay with us and the team provided excellent service.Your appreciation has been shared with my team and we are motivated to strive for excellence.We look forward to welcoming you back soon.Kind regards,Daisy BillReception Supervisor

10/10 Fremragende

Nick

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Subin den 22. okt. 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Staff are excellent, but building is seriously tired. Cracked floor tiles all over. Walls yellow with damp. Fridge just dumped on room floor. Not nasty by any measure, but not what you'd expect of a Hilton
Overnattede 1 nat i oktober 2023
Svar fra Team Hilton Northampton den 22. okt. 2023
Thank you for taking the time to review your recent stay with us.Please accept my sincerest apologies for any inconvenience experienced during your visit. Your comments will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated.

10/10 Fremragende

Stephen

Overnattede 1 nat i september 2023
Svar fra Hilton Northampton den 30. sep. 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Fremragende

sally

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly and courteous staff. Nice property and very clean. Great food. Location wise you definitely need a car to get around. The hotel has access to a great local taxi service though.
Overnattede 2 nætter i september 2023
Svar fra Hilton Northampton den 30. sep. 2023
Dear Guest,Thank you for staying at Hilton Northampton and we appreciate your time to post feedback of your experience.I am elated to read your review and to note that you had the most memorable experience at our hotel and the team looked after you well.Thank you once again for your positive review. We assure you of our best service and attention at all times.We would be thrilled to welcome you back again soon, thank you for your patronage and we look forward to it.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not exactly living up to the brand
Room was a 3/5 at most -shower was leaking, there fire under powered fan was noises and had to be on over night as no actual a/c Bar was severely over priced Parking was over priced too
Overnattede 1 nat i september 2023
Svar fra Hilton Northampton den 30. sep. 2023
Thank you for taking the time to review your recent stay with us.Please accept my sincerest apologies for any inconvenience experienced during your visit. Your comments will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated.

6/10 Okay

Francis

Rejste med familie
Synes godt om: Service og personale
Renovation going on Paint smell
Overnattede 1 nat i september 2023
Svar fra Team Hilton Northampton den 14. sep. 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Udmærket

Jennifer

Synes godt om: Rengøring, service og personale
Very nice front desk staff, and cleaning staff especially Simona who helped me with my bags when she saw me struggling. The hotel is a little dated, but apart from that a fine stay.
Overnattede 3 nætter i august 2023
Svar fra Team Hilton Northampton den 14. sep. 2023
Dear Guest, Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton. I am delighted to see that you enjoyed your time with us. Your feed-back enables us to improve our service delivery. We sincerely appreciate your feedback. We will take your comment under consideration as we continually work to improve our guest experience.We would be thrilled to welcome you back again soon, thank you for your patronage and we Look forward to it.

10/10 Fremragende

Colm

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super-helpful staff; excellent rooms with ample space; a very impressive breakfast - highly recommended.
Overnattede 1 nat i august 2023
Svar fra Subin den 28. aug. 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Thank you for your positive comments. It’s always a pleasure to read positive comments about the team members.It is our aim to make every guest feel cared for and respected throughout stay and booking with the Hilton Worldwide.We try going above and beyond in maintaining our standards.We very much look forward to welcoming you back again.

6/10 Okay

Dan

Overnattede 1 nat i august 2023
Svar fra Subin den 28. aug. 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Thank you for your positive comments. It’s always a pleasure to read positive comments about the team members.It is our aim to make every guest feel cared for and respected throughout stay and booking with the Hilton Worldwide.We try going above and beyond in maintaining our standards.We very much look forward to welcoming you back again.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Team Hilton Northampton den 28. aug. 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Udmærket

Lindaly

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
It is an older hotel and the rooms were not what I would expect a Hilton to be. Although the staff were very friendly and it was very clean.
Overnattede 3 nætter i august 2023
Svar fra Team Hilton Northampton den 26. aug. 2023
Dear Lindaly,Thank you for providing us with a review on your recent stay with us. your feedback is really important to us and it helps us in improving our service delivery. We will review your comment on rooms and its décor. We would like to thank you once again for taking time to provide us with a review. we look forward to welcoming you.

10/10 Fremragende

Ray

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra SD den 24. aug. 2023
Dear Guest,Thank you for taking the time to review your recent stay with us at the Hilton Northampton. I am delighted to learn that you enjoyed your stay with us.We do hope to welcome you back again soon.Kind regards, Shyan DiazReception Manager

10/10 Fremragende

Ciprian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really lovely place to stay with a good atmosphere and good food
Overnattede 1 nat i august 2023
Svar fra SD den 24. aug. 2023
Dear Guest,Thank you for taking the time to review your recent stay with us at the Hilton Northampton. I am delighted to learn that you enjoyed your stay with us.We do hope to welcome you back again soon.Kind regards, Shyan DiazReception Manager

10/10 Fremragende

Brian

Overnattede 1 nat i august 2023
Svar fra subin den 14. sep. 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Fremragende

C J

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great customer service experience
Excellent service. The staff went far beyond what i would expect of even the best hotels. Lovely people. The hotel itself is 80's new. Well looked after, large, lots of parking, clean and excellent breakfast.
Overnattede 1 nat i august 2023
Svar fra SD den 24. aug. 2023
Dear C J,We very much appreciate your positive review and thank you for taking the time to review your recent stay with us at the Hilton Northampton. I am delighted to learn that you enjoyed your stay with us.We do hope to welcome you back again soon.Kind regards, Shyan DiazReception Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra SD den 24. aug. 2023
Dear guest, Thank you for taking the time to write a review following your recent stay with us at the Hilton Northampton. We hope to welcome you back again soon. Kind Regards, Shyan DiazReception Manager

8/10 Udmærket

Jay-lee

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i august 2023
Svar fra Subin den 18. aug. 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Fremragende

Daniel

Overnattede 1 nat i august 2023
Svar fra Subin den 18. aug. 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Udmærket

Georgina

Overnattede 1 nat i august 2023
Svar fra Subin den 18. aug. 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Fremragende

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great staff, great room, delicious breakfast
Lovely staff, very friendly welcome, great room. The breakfast was delicious but the evening meal could have been better. My curry tasted a bit watered down and out of a jar, the rice and Nan bread was tasteless.
Overnattede 1 nat i august 2023
Svar fra Team Hilton Northampton den 18. aug. 2023
Thank you for taking the time to provide feedback on your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. I am happy to know that the staff were amazing. Please accept my apologies for the inconvenience due to the food served. We look forward to welcoming you again soon.

10/10 Fremragende

Ross

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Team Hilton Northampton den 2. aug. 2023
Dear Ross,Thank you for choosing to stay with us at the Hilton Northampton.As always it is a pleasure to receive a positive review and I am grateful that you have taken the time to share your experience with others. We hope to welcome you back again soon.

10/10 Fremragende

andrew

Overnattede 4 nætter i juli 2023
Svar fra Team Hilton Northampton den 28. jul. 2023
Dear Andrew,Thank you for providing us with a review on your recent stay with us. We are happy that you enjoyed your stay with usWe would be thrilled to welcome you back again soon, thank you for your patronage and we Look forward to it.

8/10 Udmærket

Mohmmed Elhassan

Overnattede 1 nat i juli 2023
Svar fra Team Hilton Northampton den 9. aug. 2023
Dear Guest,Thank you for your feedback on your recent stay with us. Your feedback enables us to improve our service delivery. We will be thrilled to welcome you back to Hilton Northampton.

2/10 Forfærdeligt

Pauline

Rejste med familie, Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Very noisy, banging doors & kids running around at 7 in the morning. Disgusting that I had to pay for parking after already paid for the room 😡 Would never stay there again.
Overnattede 1 nat i juli 2023
Svar fra Team Hilton Northampton den 7. jul. 2023
Dear Guest,Thank you for providing us with a review on your recent stay with us. I am really sorry that you are not happy with your stay, Please accept my apologies on behalf of the entire team. Regarding the car parking charges, we introduced safety measures like ANPR system and barriers due to an increase of unauthorized usage of car park so that we could strengthen the safety.I hope you would give us another opportunity to serve you with our hospitality.

8/10 Udmærket

Emma

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Team Hilton Northampton den 29. jun. 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Udmærket

David

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Nice enough but not very good value for money.
We stayed in a family room with two queen beds for one night (a friday), 2 adults, 1 child. Visiting the area for a wedding. Parking was a bit of a surprise; as you can tell from the photos the hotel is situated outside of town, it has its own car park and based on the hotels location I would not expect non-hotel users to want or need to use the car park - this being the case we were VERY surprised to find there was an additional daily charge for car parking. We also found the parking spaces to be quite narrow; We don't have a big car but it was difficult to get ourselves and our luggage in and out of the car with vehicles adjacent to ours. The room was spacious but the decor was dated, furniture scuffed, stains on the carpet. No air-conditioning in the room, which is disappointing considering the prestige brand. The beds & pillows were comfortable, bedding & towels clean. We noted a (very small) amount of hair (shaving debris) around the edge of the bath and some dried-on soap on the bath splashback. Good selection of complimentary toiletries including shower gel, shampoo, conditioner, hand wash and moisteriser. The iron had been left with filled with water so when we moved it, it sloshed stagnant water over some of our wedding attire. Wi-fi was complementary and of sufficient speed. Far too few electrical outlets for charging phones, tablets, etc. The front desk staff were ALL lovely. Overall, decent, but not competitive for the price paid.
Overnattede 1 nat i juni 2023
Svar fra Team Hilton Northampton den 29. jun. 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton.Your feed-back enables us to improve our service delivery.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Your appreciation has been shared with my team and we are motivated to strive for excellence.We greatly value your patronage and look forward to welcoming you back to The Hilton Northampton soon Greetings from Hilton Northampton!!!

10/10 Fremragende

Nemish

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 1 nat i juni 2023
Svar fra subin den 17. jun. 2023
Thank you for taking the time to share your feedback on your recent stay with us.I am delighted to note that you had a pleasant stay with us and enjoyed the room, facilities, food and excellent service that the team has provided.We look forward to welcoming you once again and continuing to meet your expectations.Warm regards,

10/10 Fremragende

Owen

Overnattede 1 nat i juni 2023
Svar fra Subin den 15. jun. 2023
Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.I am delighted to read that you enjoyed your time with us.We would be thrilled to welcome you back again soon, thank you for your patronage and we look forward to it.

6/10 Okay

Vadney

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 2 nætter i maj 2023
Svar fra Subin den 15. jun. 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Comfortable
Comfortable stay. Great Service.Room / bathroom could do with a bit of update and some air conditioning.
Overnattede 1 nat i maj 2023
Svar fra Subin den 3. jun. 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Thank you for your positive comments. It’s always a pleasure to read positive comments about the team members.It is our aim to make every guest feel cared for and respected throughout stay and booking with the Hilton Worldwide.We try going above and beyond in maintaining our standards.We very much look forward to welcoming you back again.

2/10 Forfærdeligt

Clare

Overnattede 1 nat i maj 2023
Svar fra Subin den 3. jun. 2023
Thank you for taking the time to review your recent stay with us.Dear Guest,Please accept my sincerest apologies for any inconvenience experienced during your visit. Your ratings will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrenceThe time taken along with the effort made to share your comments with us is most appreciated.

10/10 Fremragende

Jane

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Subin den 29. maj 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon

10/10 Fremragende

Skye

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra subin den 29. maj 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon