"Fint og hyggeligt hotel! Poolområdet er dog lidt mindre og “lækkert” end på billederne. Derudover er priserne for parkering alt for dyrt! Når man bruger så mange penge på værelset i sig selv, så burde parkering være en del af prisen."
"Vi kom ved 20 tiden, og check ind var ikke særlig god. Så kom problemerne først. Vi skulle scanne en af kode for at få parkering til vores bil. Koden viste henntilnen lang opretningsformular der bad om mange unødvendige oplysninger og derefter skulle nem id og betalingskort indtastes. E-mail tilknyttet servicen var så misvisende at vores kreditkort blev afvist med tanke på svindel.
Efter diskussion med “conciergen” fik vi mundligt en anden aftale som han ville sørge for. Næste dag var der en...
"I recently stayed at the Lakehouse Resort. I was extremely disappointed! Half of the rooms are on the second floor of buildings that don’t have elevators, which is quite the problem when there are neither ramps or Bellhops. They say they provide transportation to the nearby golf course but failed to do so upon request. Prior to checkout no bill was provided digitally or otherwise. When I called the front desk repeatedly to get the balance I was put on hold every time and forced to listen to the...
"Staff was great! The room was very neat and the bed was one of the best I’ve ever been in. The elevators and stairs were so far spaced out, it felt like walking a mile just to exit the building. The stairs had little to no signs as it felt like going through the back rooms just to exit the place. Breakfast was awful, there were more flies than there were guests, simple requests for allergies were ignored, buffet was unavailable, hot tub was out of service, pool water felt stale and little...
"A unique property with missed opportunities
Banyan Tree Veya Valle de Guadalupe has a distinctive design, a beautiful setting, and a polite, welcoming staff. Unfortunately, it feels older and less maintained than I expected from the Banyan Tree name and its rates.
The architecture is memorable, but its enclosed spaces often feel more like a fortress than a place that embraces the Valle’s views. A restaurant terrace overlooking the landscape could have been a highlight. The two rooftops also...
Den laveste pris pr. nat baseret på to voksne for én nat, som er fundet inden for de seneste 24 timer. Priser og tilgængelighed kan ændres uden varsel. Yderligere vilkår kan gælde.