"Our room was clean, except for a piece of trash between the desk and tv stand. On our 3rd day, I had only asked for new towels and trash to be taken out. The house keeper I found only spoke spanish, i used my translater on phone. She said she would take care of it, even though it wasnt on her list, but she gave no extra wash cloths or hand towels and she did re make the beds. Not a complaint. The pool was down the 1st day but then it was working again. When we checked in, the desk person was...
"Overall, this is a very nice hotel and we had a good experience. A couple of issues that were confusing were:
1. The outdoor pool cleaning wasn't completed until 11am on a very warm day, and it seems that should be able to be finished in time for guests to enjoy the pool every day during pool hours.
2. Of the 3 elevators, one wasn't working at all, one required a trip to the 6th floor before going down, and the other worked. There was a sign (with graphics, very attractive) posted in the...
"I checked out of the Days Inn, and my security deposit was returned. However, I noticed that an additional $12.14 was charged to my credit card today, five days after I checked out.
I called the hotel and was told that this amount was for an “additional tax.” I booked my stay through Expedia, and I was never informed that there would be any additional tax or charge to be paid separately to the hotel. I was also not given any explanation about such an additional charge when I checked in at the...
"genuinely a nice hotel if youre not wanting hot water, minimum breakfast, and the pool closing at 8. is close to the Zoo so if youre just staying the night its fine. other than not having hot water for my entire stay it was great."
"Needs better maintenance, rooms looks old and shabby. The pool is "under construction" buts its just dirty and does not look like its been worked on."
"Stayed with kids. Sleepless night. Keep on getting sound during entire night. Kids really feel bad due to the smoke smell. When we open the room first time, room was not clean and got bad smell later we changed the room.
Totally I’m not happy with this stay."
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