Billige hoteller i Nordlige Illinois

"Online pictures of hotel misleading - seemed nicer online then in person. Our $20 dollar Zyrtec bottle went missing and when we notified staff they did not seem to care and acted like we were lying. Did not provide any alternative to improve our experience. "

"Wasn't much to offer for breakfast. 2 choices of cereal and one of them were empty."

"Free breakfast was not offered. We were told its only available Saturday and Sunday. Staff were rude and short with us when we had questions. The whole place smelled like smoke even though we paid for a smoke free room."

"The hotel is in a deteriorating condition. Should be $50-60 less than the cost we paid."

"There were issues. There were Cheetos on the bed frame, the microwave didn’t work and the coffee maker was filthy on the inside. The staff worked to resolve the issues however ever the coffee maker didn’t work correctly. The microwave was replaced soon after check and the male staff member was good about the issues but the female seemed frustrated with switching the coffee maker and gave me a non working replacement. The room was fine except for the cleaning issue but the hallway carpet was very...

"Hot tub was warm enough but jets weren't working. Gym was shut down and when I went to my room, two people were in it!"

"The room was clean and nice. Breakfast was lacking. The hot tub was cold. I let staff know and they didn’t do anything about it. I called down a few hours later and a different staff person had it taken care of in 10 minutes. Too late by then to use it. "