Udsigt fra værelset

Anmeldelser af Hôtel Excelsior by HappyCulture

4 out of 5
Hôtel Excelsior by HappyCulture
19 Avenue Durante, Nice, Alpes-Maritimes

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 453 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 392 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 108 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 1002 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Mikael Brøgger

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtigt fint hotel med god beliggenhed. Super serviceminded personale. Fine nye rum
Overnattede 1 nat i august 2023
Svar fra db Excelsior den 7. aug. 2023
Dear Mikael, Thank you for sharing your positive feedback about our hotel! We're delighted to hear that you had a pleasant experience and enjoyed our great location. Our team takes pride in providing excellent service to our guests, and we're thrilled to know that you found them to be helpful and attentive.We're also glad to hear that you liked our newly renovated rooms. We continuously strive to improve our facilities to ensure our guests have a comfortable and enjoyable stay.We hope to have the pleasure of welcoming you back on your next visit. If there's anything else we can do to make your stay even better, please feel free to let us know.Kind Regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra db Excelsior den 28. jun. 2023
Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Kind Regards

4/10 Dårligt

Jimmy

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
wet stay
Water was pooring into the room during the night. Hotel staff was helpfull and the hotel refunded the room price - The hotel is located near the traistation in Nice
Overnattede 1 nat i november 2022
Svar fra Nice Excelsior den 16. nov. 2022
Dear Guest, We are very sorry for the inconvenience suffered during your stay.We can meet again very soon to make you forget this problem.Best regards, Hôtel Nice Excelsior

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and nice room, located near the beach. Very friendly staff!
Overnattede 3 nætter i juli 2022
Svar fra Stéphie Guebache den 22. jul. 2022
Thank you for your last stay and for your comments. We do our best to give the best stay to our guest. We are really glad to see that you enjoy your stay with us and we look forward to welcome you again for a future stay in Nice. Best regards

8/10 Udmærket

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Stéphie den 5. jul. 2022
Thank you for your last stay in our hotel, we hope that you have a nice stay with us, we look forward to welcome you again for a future stay. Best regards

8/10 Udmærket

Jens Kristian

Synes godt om: Rengøring, service og personale
Rigtig god service, hvor personalet virkelig gør at man føler sig velkommen, hotellet af ældre dato men hyggeligt
Overnattede 5 nætter i oktober 2021
Svar fra Stéphie Guebache - Manager den 22. nov. 2021
Dear Guest, thank you for your last stay in our hotel and for your comments. We do our best for our guest, is exaclty that we want to do, the guest can feel at home. We hope to see you for a future stay in Nice. Best regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel and friendly staff
Friendly staff, located 750 meters from a good baker and a supermarket. Unfortunately it can be very hard to find parking in the area and it is expensive. Did pay extra for a bigger room with balcony but it seem not to be necessary Because most rooms have a balcony. Didn’t like the fact that the toilet and shower are behind separated doors. The air-con. was good and the room was quit. A bottle of water every morning after the room service, had been nice. Due to COVID 19 situation, I read the room will be empty for a day before new guests are allowed to stay at the same room. However this was not the case. All in all, a good small hotel, close to the train station. Not very far from the beach. Thank you, we had a good time staying at this hotel.
Overnattede 7 nætter i august 2020
Svar fra Mrs Guebache - Manager den 16. sep. 2020
Dear guest, thank you for your last stay and for your comments regarding our hotel. We are glad to see that you enjoy your stay with us. We look forward to welcoming you again for a future stay. Best regards

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
-
God service og yderst rart personale.
Overnattede 5 nætter i august 2020
Svar fra Mrs Guebache - Manager den 19. aug. 2020
Dear guest, thank you for your last stay in our hotel and for your comments. We look forward to welcoming you again for a future stay. Best regards

10/10 Fremragende

Lasse Monnerup

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt sted
Dejligt B&B, tæt pp stationen og byen. Værelset var dejligt stort med et lige så stort baddværelse. Rent og pænt, service var fint og morgenmaden var som forventet for denne type overnatninger. Et sted der er værd at booke igen.
Overnattede 2 nætter i november 2019
Svar fra Julie// Front Desk Manager den 30. nov. 2019
Dear customer, Thank you for your trust and for taking the time to provide your experience about your stay in our hotel. We are delighted that you enjoyed your stay Looking forward to welcome you again, best regards mange tak

10/10 Fremragende

Mahmood

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2018
Svar fra Ismael den 19. okt. 2018
Dear customer, Thanks for the review, we really appreciate it. We hope you enjoyed your stay and we are looking forward to seeing you again. Best regards, Ismael

10/10 Fremragende

Jens Chr.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Charmerende hotel i hjertet af Nice
Roligt hotel med unik charme med fantastisk beliggenhed midt i Nice. Snyd ikke dig selv så prøv deres formidable morgenmadsbuffet.
Svar fra yamna den 1. maj 2018
Dear Guest, We thank you for having chose hotel Nice Excelsior and taken the time to share your experience. We are happy to read that you have appreciated your stay and in particular, the breakfast. We look forward in welcoming you again soon. Best Regards,

8/10 Udmærket

Per , Bagsværd

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt og pænt hotel til en god pris
Hotellet ligger tæt på stationen, "Nice Ville", som i mange byer ikke er den bedste beliggenhed, men her er det undtagelsen. Hotellet er belliggende på en pæn typisk fransk gade med gadetræer og forretninger, butikker og restauranter/barer i rimelig nærhed. Værdi for pengene.
Overnattede 3 nætter i oktober 2017
Svar fra Front Desk den 24. okt. 2017
Dear traveler, Tahnk you for your last stay in our hotel and for sharing your experience. We are glad to see that you have enjoyed our universe, the location and our breakfast. Indeed, we are very close to the main train station so it's very easy to travel in the region. We hope that you have visit a lot of city. We are looking forward to welcoming for your next travel in Nice. Best regards.

8/10 Udmærket

Mille Grejs

Synes godt om: Rengøring, værelsets komfort
Nice hotel near old town. Comfy bed.Good breakfast
Nice hotel in Nice. Good price, breakfast quite small but very good, bed was amazing, close to old town. We very much enjoyed our stay
Svar fra General Manager den 4. mar. 2017
Dear Mille Grejs, thank you for staying at the Nice Excelsior during your last trip in the french riviera. We are very delighted to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back again in Nice, Kind regards,

10/10 Fremragende

Jannie, Frederiksberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel med sødt personale
Dejligt hotel. Super sødt og venligt personale og dejlig atmosfære. Skønne senge. Roligt pænt og rent. Værelse lidt småt men godt nok da vi var ude det meste af tiden. Let at komme til fra lufthavnen med bus 99 lige til banegården. Ligger i gåafstand til byen med masser af shopping muligheder
Svar fra General Manager den 3. sep. 2016
Dear guest, thank you for your last stay in our hotel. We are glad to see that you enjoy your stay and our localisaton. We thank you for sharing your experience. We look forward to welcoming you again for a future stay. Best regards

8/10 Udmærket

Rene, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel i Nice
Fantastisk hotel i Nice. Perfekt beliggende ca 700 meter fra vandet og shopping området og 200 meter fra central tog stationen. Perfekt når man vil et smut til Monaco eller Cannes. Den bedste service på hotellet. Alle var super flinke og talte godt engelsk. Fantastisk wifi der bare virkede selv til at streame film. Flotte værelser. Ikke de største men flotte og ny renoveret. Lækkert badeværelse med god shower og lækre shampoos inkluderet. Kan kun anbefale dette hotel hvis man skal til Nice.
Svar fra Villiere Stephie den 13. jun. 2016
Dear guest, thank you for your last stay in our hotel. We are glad to see that you enjoy your stay with us. We do our best to give the best quality for our guest. Thank you for sharing your experience. We look forward to welcoming you again; Best regards -

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Charmerende & god beliggenhed
God beliggenhed, små men hyggelige og charmerende værelser, meget serviceminded personale

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good deal
It was a very nice hotel. The room had nice decor and was very clean equipped with well-smelled loccitane amenity. The location is a bit away from the centre of Nice, but is very convenient that the hotel is very close to the central station and some tram and bus stops. The services are good, but could be more friendly and kind.

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Rebekka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Assana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra db Excelsior den 25. maj 2024
Dear Assana,Thank you for the perfect rating! We're thrilled to hear that you had a great experience with us. If there's anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back again soon!Kind Regards,

10/10 Fremragende

Rick

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really felt welcome!
Overnattede 1 nat i april 2024
Svar fra db Excelsior den 5. maj 2024
Dear Rick,Thank you very much for the perfect rating! We're delighted that you had such a great experience with us. If you ever find yourself back in the area, we'd love to welcome you again!Kind Regards,

8/10 Udmærket

Marvin

Overnattede 1 nat i april 2024
Svar fra db Excelsior den 25. maj 2024
Dear Marvin,Thank you for your rating! We're glad to hear that you had a positive experience overall. If there are any areas where you feel we can improve and earn that extra star next time, please let us know. We appreciate your feedback and hope to welcome you back again in the future!Kind Regards,

8/10 Udmærket

Christoph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra db Excelsior den 5. maj 2024
Dear Christoph,Thank you for your rating! If there's anything specific we can improve upon to make your experience even better next time, please feel free to let us know. We appreciate your feedback!Kind Regards,

10/10 Fremragende

Melissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay at this hotel. Very close to the train, close to the water, and many restaurants and shops too. Really enjoyed the breakfast each day
Overnattede 4 nætter i april 2024
Svar fra db Excelsior den 21. apr. 2024
Dear Melissa,We're thrilled to hear that you loved your stay with us! It's wonderful that you found our location near the train station and close to the water convenient, and that you enjoyed exploring the nearby restaurants and shops. We're delighted that you also enjoyed our breakfast each day. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind Regards,

8/10 Udmærket

Pramod, SUGAR LAND, TX

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Good location. 15 minutes walking distance from the water front.
Overnattede 2 nætter i april 2024
Svar fra db Excelsior den 21. apr. 2024
Dear Pramod, Thank you for sharing your feedback! We're glad to hear that you found our location convenient, with just a 15-minute walk to the waterfront. We appreciate your rating and hope to have the opportunity to welcome you back in the future! If there's anything specific we can improve upon to earn a higher rating next time, please let us know.Kind Regards

10/10 Fremragende

Alfredo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel muy bien ubicado para desplazarse a la parte vieja de la ciudad. Personal sumamente amable y amigable, con mucha disposición para ayudar.
Overnattede 1 nat i april 2024
Svar fra db Excelsior den 21. apr. 2024
Dear Alfredo,Thank you for your kind words! We're delighted to hear that you found our hotel conveniently located for exploring the old part of the city. Providing friendly and helpful service is always our priority, and we're glad to know that our staff made a positive impression on you. We hope to have the pleasure of welcoming you back in the future!Kind Regards,

10/10 Fremragende

Graydon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra db Excelsior den 21. apr. 2024
Dear Graydon,Thank you so much for your perfect rating! We're thrilled to hear that you had such a wonderful experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another fantastic stay.Kind Regards,

10/10 Fremragende

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra db Excelsior den 21. apr. 2024
Dear Scott,Thank you so much for your wonderful rating! We're delighted to hear that you had a fantastic experience with us. If you ever find yourself back in the area, we'd love to welcome you again.Kind Regards,

10/10 Fremragende

Ihuomachukwu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024
Svar fra db Excelsior den 31. mar. 2024
Dear Guest,Thank you very much for your perfect rating! We're thrilled to know that you had such a fantastic experience during your stay with us. Our team works hard to ensure that every guest has a memorable and enjoyable time, so it's incredibly rewarding to receive such positive feedback.If there's anything specific that made your stay exceptional, or if you have any suggestions for how we can continue to improve, please don't hesitate to let us know. Your comments are invaluable to us as we strive to maintain the highest standards of hospitality.We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Kind Regards,

10/10 Fremragende

Lucinda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Relaxed yet professional staff. Tasty breakfast and free coffee. Deco alittle tired in room, however this is fault finding and did not lessen my time at hotel.
Overnattede 5 nætter i marts 2024
Svar fra db Excelsior den 31. mar. 2024
Dear Lucinda,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be both relaxed and professional, and that you enjoyed our tasty breakfast offerings and complimentary coffee. It's wonderful to know that these aspects of your stay contributed positively to your experience with us.We appreciate your constructive comments regarding the décor in the room. Rest assured, we will take your feedback into consideration as we continue to strive for improvement and enhancement throughout our hotel.Kind Regards,

10/10 Fremragende

Thieffry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra db Excelsior den 5. mar. 2024
Bonjour,Merci beaucoup pour votre note parfaite ! Nous sommes ravis d'apprendre que vous avez été entièrement satisfait de votre séjour. Votre satisfaction est notre plus grande récompense, et nous sommes reconnaissants de votre évaluation. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt pour une autre expérience exceptionnelle. Si vous avez des demandes particulières pour votre prochain séjour, n'hésitez pas à nous en faire part. À très bientôt !Bien Cordialement,

10/10 Fremragende

Yvonne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir waren wie immer sehr zufrieden mit dem Leistungs-/Preis-Verhältnis :-)
Overnattede 1 nat i februar 2024
Svar fra db Excelsior den 5. mar. 2024
Dear Yvonne, Thank you for your feedback! We're delighted to hear that you were once again very satisfied with the value for money. Customer satisfaction is our top priority, and we're glad that we could meet your expectations in terms of both performance and pricing. We look forward to welcoming you back in the future! If you have any further comments or requests, please feel free to let us know.Kind Regards,

8/10 Udmærket

Antoine

Rejste med partner
Synes godt om: Service og personale
T
Overnattede 1 nat i februar 2024
Svar fra db Excelsior den 17. feb. 2024
Bonjour Antoine,Nous vous remercions pour votre évaluation. Nous sommes ravis que votre séjour se soit bien passé dans l'ensemble. Votre avis est précieux pour nous, et nous sommes toujours à la recherche de moyens pour améliorer notre service. N'hésitez pas à nous faire part de toute suggestion ou préférence pour rendre votre prochain séjour encore meilleur. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.Bien Cordialement,

10/10 Fremragende

Robert

Overnattede 1 nat i februar 2024
Svar fra db Excelsior den 17. feb. 2024
Dear Robert,Thank you very much for your perfect rating! We're thrilled that you had such an exceptional experience with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back again soon for another fantastic stay!Kind Regards,

8/10 Udmærket

Magali

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent petit déjeuner. La salle de bain est vraiment très petite.
Overnattede 3 nætter i januar 2024
Svar fra db Excelsior den 17. feb. 2024
Bonjour Magali,Nous vous remercions pour votre retour. Nous sommes ravis d'apprendre que vous avez apprécié notre excellent petit déjeuner. Concernant la taille de la salle de bain, nous comprenons votre remarque et nous en tiendrons compte pour d'éventuelles améliorations. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. N'hésitez pas à nous faire part de vos préférences pour que nous puissions rendre votre séjour encore plus agréable.Bien Cordialement

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring
浴室の設備の使い方が一見してすぐにわからない。浴室の匂いが鼻につく。ニース駅が近いので鉄道を使ってAntibesなどへ行き観光するのに便利。
Overnattede 5 nætter i januar 2024
Svar fra db Excelsior den 17. feb. 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your comments regarding the bathroom facilities, and we apologize for any confusion you experienced. We'll certainly look into making the usage of these amenities more intuitive for our guests.We're sorry to hear about the odor in the bathroom. Maintaining a clean and fresh environment is important to us, and we'll address this issue promptly to ensure a more pleasant experience for our guests in the future.We're glad to hear that our hotel's proximity to Nice station was convenient for your travel plans to Antibes and other tourist destinations. We hope you had a wonderful time exploring the area despite the initial challenges you encountered.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards

8/10 Udmærket

Raymond

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a nice location and Nice-Ville train station right there. Plenty of bakeries around for morning brekky and baguettes. A lot of room and we had our own family suite. Rain shower was awesome plus separate bathtub with another rain shower! Great value for money and excellent friendly staff. The safe wasnt unlocked from last guest and reception forgot to unlock it when I asked. The lights in sofa area keeps automatically turning off after about a minute which which was annoying but they gave us a lamp as no technician on site. But we would stay here again definitely. .
Overnattede 3 nætter i januar 2024
Svar fra db Excelsior den 27. jan. 2024
Dear Raymond,Thank you for sharing your experience! We're thrilled to hear that you enjoyed our convenient location near Nice-Ville train station and the abundance of bakeries nearby. It's wonderful to know that you found great value in our family suite and appreciated the luxurious amenities like the rain shower and separate bathtub. We're also glad to hear that our staff provided excellent service, although we apologize for the oversight with the safe and the inconvenience with the lights in the sofa area. Your feedback is valuable, and we'll address these issues promptly to ensure a smoother experience for future guests. Nonetheless, we're delighted that you would choose to stay with us again, and we look forward to welcoming you back for another enjoyable stay!Kind Regards,

10/10 Fremragende

P

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb
Wonderful stay at the Excelsior. Couldn't find a single fault.
Overnattede 3 nætter i januar 2024
Svar fra db Excelsior den 17. jan. 2024
Dear Guest,Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful stay at the Excelsior and couldn't find a single fault. Providing a flawless experience for our guests is always our goal, and we're delighted that we could meet your expectations.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is important to us, and we look forward to the opportunity to welcome you back for another exceptional stay in the future. Thank you for choosing the Excelsior!Kind Regards,

8/10 Udmærket

Fumi

Overnattede 1 nat i januar 2024
Svar fra db Excelsior den 31. jan. 2024
Dear Fumi,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you had an overall positive experience during your time at our hotel. Your satisfaction is important to us, and we're glad you found our location convenient and enjoyed our breakfast selection.We'll take note of your rating and use it to further improve our services. If there's anything specific you believe we can do better to earn that extra star next time, please don't hesitate to let us know. Your input helps us ensure that each guest has an exceptional stay.Once again, thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future!Kind Regards,

8/10 Udmærket

PAOLA, roma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra db Excelsior den 17. jan. 2024
Dear Paola,Thank you for taking the time to provide your feedback. We appreciate your input, and we'd love to hear more about your experience. If there are specific aspects you enjoyed or if there are areas where you feel we could improve, please feel free to share. Your comments are important to us, and we look forward to the possibility of hosting you again for an even better experience in the future. Thank you for choosing us!Kind Regards,

6/10 Okay

LARA

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra db Excelsior den 17. jan. 2024
Dear Lara,Thank you for sharing your feedback. We value your input and would like to understand more about your experience. If there are specific aspects that stood out to you or areas where you feel we could improve, please let us know. Your comments are crucial to our continuous efforts to enhance the guest experience. We hope to have the opportunity to welcome you again and provide an even better stay in the future. Thank you for choosing us.Kind Regards,

6/10 Okay

Timo Juhani

Overnattede 3 nætter i december 2023
Svar fra db Excelsior den 17. jan. 2024
Dear Timo,Thank you for sharing your feedback. We value your input, and we're interested in understanding more about your experience. If there are specific aspects that you enjoyed or areas where you believe we could improve, please feel free to provide more details. Your comments are important to us, and we strive to continually enhance our services. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Thank you for choosing us.Kind Regards,

10/10 Fremragende

Jessica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir waren für einen kurzen Städtetrip in Nizza und haben dafür dieses Hotel gebucht. Zugegebenermaßen hatten wir etwas bammel bzgl der Sprachkommunikation, da wir vor einigen Jahren in Paris mit unserem Englisch und den paar Wörtern französisch die wir "können" nicht wirklich gut vorangekommen sind 😅... Aber kaum hatten wir dieses Hotel betreten, wurden all unsere Zweifel und Befürchtungen beiseite gewischt!!! Wir wurden mehr als freundlich auf Englisch empfangen und haben sofort auch ein paar nützliche Tips erhalten. Die Lage des Hotels ist optimal gelegen um die Stadt zu Fuß zu erkunden. Das Hotel und die Zimmer sind sehr sauber, es lag auch dort ein lieber, kleiner Willkommensgruß parat. Unser Zimmer lag im 4. Stock, der mit dem Aufzug sehr gut zu erreichen war. Das Frühstücksbuffet war zwar klein, aber prinzipiell alles vorhanden um in einen guten Tag zu starten. Ja, ab und an war mal etwas leer, aber die Dame stets bemüht wieder aufzufüllen, was sich etwas schwierig gestaltet wenn gefühlt alle Gäste zur gleichen Zeit frühstücken wollen.... Aber man befindet sich doch im Urlaub und deshalb war es für uns auch kein Problem mal ein paar Minuten länger zu warten. 💁‍♀️ Alles in allem waren wir sehr zufrieden und über die Freundlichkeit der Franzosen in Nizza sehr glücklich!!! Sollten wir wieder einmal eine Reise in diese Region machen, kommen wir gerne wieder auf das Hotel Excelsior zurück ❤️
Overnattede 4 nætter i december 2023
Svar fra db Excelsior den 17. jan. 2024
Dear Jessica, Thank you so much for sharing your experience with us! We are delighted to hear that you had a positive stay during your short city trip to Nice and that our hotel exceeded your expectations.We are glad that our team was able to make you feel welcome and provide useful tips, putting your language concerns at ease. It's wonderful to know that the hotel's location was convenient for exploring the city on foot, and that you found the rooms and the hotel very clean with a lovely welcome gesture.We appreciate your understanding regarding the breakfast buffet, and we're pleased to hear that the efforts of our staff to refill and accommodate guests were noted. Your patience and positive attitude are greatly appreciated.It would be our pleasure to welcome you back to Hotel Excelsior if you decide to travel to this region again. Thank you for choosing our hotel, and we look forward to hosting you again in the future! Kind Regards,

10/10 Fremragende

Mary

Overnattede 1 nat i december 2023
Svar fra db Excelsior den 17. jan. 2024
Dear Mary, We're thrilled to know that you had an excellent experience during your stay. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, please feel free to share. Your feedback is valuable, and we look forward to the opportunity to welcome you back for another outstanding stay in the future. Thank you for choosing us!Kind Regards,

6/10 Okay

Jaling

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The breakfast was great at this hotel and although there were some nice aspects of this hotel, it does not feel like a 4 star. The rooms are tiny and you can hear your neighbors. One of the concierges was rude and locked guests onto the balcony for a period of time because he didn’t see them out there.
Overnattede 2 nætter i december 2023
Svar fra db Excelsior den 24. dec. 2023
Dear Jaling, Thank you for sharing your experience with us. We appreciate your positive feedback on the breakfast and acknowledge your concerns about the size of the rooms and noise levels. We apologize for any inconvenience you may have experienced with our reception member; this is certainly not the standard of service we aim to provide. We take your feedback seriously and will address these issues with our team to ensure a better experience for our guests in the future. If you have any additional details or would like to discuss your experience further, please feel free to reach out to our management team. We value your input and hope to have the opportunity to improve upon these aspects during your next visit.Kind Regards,

10/10 Fremragende

Katarzyna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra db Excelsior den 24. dec. 2023
Dear Katarzyna, Thank you so much for giving us a perfect 10/10 rating! We are absolutely delighted to hear that you had such a positive experience during your time with us. Providing exceptional service and creating memorable stays for our guests is our top priority.If there are any specific aspects of your stay that stood out to you or if there's anything you'd like to share about your experience, we would love to hear more. Your feedback is invaluable to us, and we appreciate you taking the time to rate us so highly.We look forward to the opportunity to welcome you back for another fantastic experience in the future. If there's anything you need or if you have any special requests for your next visit, please don't hesitate to let us know. Thank you again for choosing our establishment, and we hope to see you soon!Kind Regards,

10/10 Fremragende

Irina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, close to Nice Ville station
Stayed with my child for 4 nights, very conveniently situated next to Nice Ville train station. All staff were amazing, very friendly, helpful with all requests. We felt very welcome. The hotel is super clean, with coffee and tea facilities in the room. The breakfast was nice, and apart from the usual fresh croissants and cheese had a choice of boiled and scrambled eggs, bacon and sausages. On the downside, the room we were in was quite small but this is typical of Nice/ Cannes so kind of expected. What was unexpected, the quirky design of furniture. The bedside table that look styled as old fashion suitcase or pirate chest, but wouldn't open! The wardrobe was very small, and lack of storage was obvious. Lucky we only had 2 carry on!
Overnattede 4 nætter i december 2023
Svar fra db Excelsior den 24. dec. 2023
Dear Irina, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay and found our hotel conveniently located, with friendly and helpful staff. It's wonderful to know that you felt welcome and appreciated the cleanliness of our facilities.We appreciate your feedback regarding the room size and quirky furniture design. We understand that room space can be a consideration and we apologize for any inconvenience caused by the smaller room and limited storage. Your comments about the bedside table and wardrobe design are valuable, and we will certainly take them into consideration for future improvements.We're pleased that you enjoyed the breakfast selection, and we hope it added to the overall positive experience. If you have any further insights or if there's anything specific you'd like us to address, please feel free to reach out. We look forward to the possibility of welcoming you and your son back for another stay in the future.Kind Regards

10/10 Fremragende

Ayhan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent hotel with excellent reception staff clean rooms excellent breakfast
Overnattede 1 nat i december 2023
Svar fra db Excelsior den 24. dec. 2023
Dear Ayhan, Thank you for your glowing review! We're thrilled to hear that you had an excellent experience during your stay. Our team works hard to provide top-notch service, and it's gratifying to know that our reception staff left a positive impression on you. We're also delighted that you found our rooms to be clean and enjoyed the breakfast offerings.Your kind words are truly appreciated, and they motivate us to maintain the high standards that our guests deserve. If you have any specific highlights or suggestions you'd like to share, please feel free to let us know. We hope to have the pleasure of welcoming you back to our excellent hotel in the future!Kind Regards

8/10 Udmærket

Harri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ystävällisyys ja palveluhalukkuus
Todella miellyttävä ja ystävällinen palvelu. Aamupala oli monipuolinen. Hotelli oli charmikas. Kylmä huone oli ainoa miinus, mutta saimme lisälämmittimen.
Overnattede 4 nætter i december 2023
Svar fra db Excelsior den 14. dec. 2023
Dear Harri,Thank you for your kind words and positive feedback. We're delighted to hear that you found our service pleasant and friendly, enjoyed the diverse breakfast, and appreciated the charm of our hotel. We apologize for any inconvenience caused by a cold room but are glad that the additional heater provided a solution. Your comments are valuable to us, and we hope to have the pleasure of welcoming you back for an even more comfortable stay in the future. If there's anything specific you'd like us to address or improve, please feel free to share your suggestions. Safe travels!Kind Reagrds

8/10 Udmærket

Melissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice enough but not ideal for jet lagged travelers because there’s no public space after hours. Great breakfast but food allowed to get cold about an hour before service ends.
Overnattede 2 nætter i november 2023
Svar fra db Excelsior den 14. dec. 2023
Dear Melissa, Thank you for sharing your feedback with us. We appreciate your kind words about our breakfast and understand your concerns about the lack of public space after hours. We apologize for any inconvenience caused by the limited accessibility during late hours. Your comments regarding the timing of our breakfast service are duly noted, and we will work on improving the timing to ensure a better experience for our guests. We value your input and hope to have the opportunity to make your stay more enjoyable in the future. If there's anything else you'd like to share or if you have specific suggestions, please feel free to let us know. Safe travels! Kind Regards