Thanks so much for awarding us a top score. It motivates our team to continue providing great service. Kind regards

Thanks so much for awarding us a top score. It motivates our team to continue providing great service. Kind regards

Thanks for your kind feedback. We are constantly investing and making improvements and appreciate your comment. Sorry to hear of a staff member being unfriendly. Do feel free to contact us and alert us with the details as the vast majority of our team are great ambassadors. Kind regards

Thanks for staying with us. We appreciate your feedback!

Thanks so much for awarding us a top score. It motivates our team to continue providing great service. Kind regards

I'm very sorry to see your feedback. Our outside laundry company usually perform better in spotting rejects and the housekeeping team also.We appreciate your comments. Kind regards

Thanks so much for your lovely review and delighted you found us ! Hopefully you'll return soon. Kind regards

Thanks for your high score, it is appreciated.

Thanks for your positive comments and top score. We really appreciate the feedback.

Thanks for your helpful feedback which we have taken on board. Hoping to welcome you back soon.

Thanks for your top score

Thanks for your high score.

Thanks for your high score.

I'm sorry, all our menus have full drinks prices on them and our tills are itemised so maybe a different wine was served. Its unusual feedback and apologies for the confusion. Our cocktail bar also displays a tariff listing a selection of products and prices as required by Weights & Measures. Apologies

I'm sorry, the half term break got busier than expected. Hopefully you'll return and give us another try as we are generally much better than this experience.

Thanks for the top score and hope to welcome you back again soon.

Thanks for your helpful feedback and hope to welcome you back soon.

Thanks for your top score.

Sorry to hear this and half term was very busy.

Thanks for your top score.

Thanks for the great score.

Sorry to see we failed to deliver for you and hoping that on a future visit you'll experience our normal service levels.

Sorry we failed to impress you. Hopefully you've given us some feedback during or after leaving so we can strive to improve consistency. Kind regards

Thank you for the top score and glad you enjoyed your visit.

Thanks for the top score and your recommendation.

Thanks for your top score.

Thanks for your kind and helpful comments. Glad you enjoyed your visit.

Thanks so much for your kind review and delighted you enjoyed your visit. Hopefully we can welcome you back soon.

Thanks for your helpful feedback which we'll share and work on. Kind regards

Thanks for your lovely feedback and hoping to see you return later in the year. Kind regards

Thanks for your kind feedback and hoping to welcome you back soon. Kind regards

Thanks for the top score. Its appreciated.

Thanks for your top score.

Thanks for your top score.

Thanks for the top score. Its appreciated.

Thanks for the top score. Its appreciated.

Thanks for the top score. Its appreciated.

Thank you for your lovely feedback which is helpful and for making such a long journey.Kind regards

Thanks for staying with us. We appreciate your feedback!

Thank you for your kind review and we are looking at options to try and enhance the pressure on our top floor. Glad the team looked after you so well and thanks for sharing your feedback. Kind regards

If you'd care to email us directly then we'll try to resolve the bedroom issue you had. Our apologies for your disappointment.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for scoring us highly and hopefully we can welcome you back soon. WE are working on many enhancements and the bar is a key area. Kind regards,

Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

Thanks for staying with us. We appreciate your feedback!

Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

Thanks for providing your feedback and hopefully we can improve on the score on your next visit. Kind regards

Thanks for the good score.