Moteller i Newport News

"The front desk worker was very rude!! They do a no refund policy to force you to pay all of there hidden fees. I booked a smoking room online to get there and be told “from her end it saids nonsmoking” so I would have to pay them a 50$ deposit or pay them a extra 25$ to get it switched to a smoking room even though I booked a smoking room so I basically paid 93 dollars for a room that was suppose to be 68$. They also have a 1$ deposit for room keys. The microwave and fridge was dirty. Someone...

"clean room and staff was amazing"

"This hotel is scam , because they would take your money when you don’t safe at the hotel . So you at for a refund . The manger will not call you back to her about your situation. I asked to be moved and they couldn’t because they only had one room left and that was the room they gave me . I asked to be moved because my room had to much traffic in front of my room . The manger ask the people or either told the people to stand somewhere else . One of the people that were staying there didn’t like...

"I want to say that this was the worst experience that I’ve had at any hotel. Do not go to this hotel. The manager is really rude and aggressive. The rooms are dirty and they smell like cigarettes and really bad. The floors are sticky and dirty. They only give you one towel and one little bar soap, no conditioner, no hygiene products. when we arrived the room was not even ready, and once we complained within an hour of the sticky floors, dirty rooms and smell we weren’t given any type of refund....

"I loved the location. As well.as the serenity of the area. The center garden was quaint and enjoyable. You can walk to the beach. The water was super hot and I truly loved that. Nice to have a fridge and microwave. The owners were super friendly and kind. Price point was excellent. Great place and I will definitely stay again."

"Dirty towels and wash rags in a sketchy area"

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"Just by the beachfront"

"This property was extremely dirty and poorly maintained."