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Anmeldelser af Otterburn Castle Country House Hotel

4 out of 5
Otterburn Castle Country House Hotel
Otterburn, Newcastle-upon-Tyne, England

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 105 af i alt 129 anmeldelser" "
Bedømmelse på 8 − Udmærket. 16 af i alt 129 anmeldelser" "
Bedømmelse på 6 − Okay. 4 af i alt 129 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 129 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 129 anmeldelser" "

9,4/10

Rengøring

9,8/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Veronique

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A very friendly staff, in a historic and impressive property in beautiful grounds. Unfortunately, we encountered lots of maintenance issues: leaky and noisy taps in an old fashioned bathroom, lumpy mattress and old pillows, small temperamental television. Charming old furniture, but not very comfortable… a shame, as this hotel has the potential to be truly unique..at the moment though, definitely NOT a 4 star rating…
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Helen

Rejste med partner
Synes godt om: Faciliteter
Fantastic stay and can’t wait to return Lovely friendly staff and an excellent stay from start to finish!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent experience
Friendly staff with warm welcome. Everything you would want and expect from a stay at a castle. Breakfast was delightful with excellent service. Room was large and comfortable. We enjoyed the interaction with the 2 cats who also call Otterburn Castle their home.
Overnattede 1 nat i november 2023

10/10 Fremragende

Gregg

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely welcome and comfortable room. Nice breakfast also.
Overnattede 1 nat i november 2023

10/10 Fremragende

Sarah

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A lovely family business with a very warm welcome, amazing breakfast. Only down side was a lumpy mattress.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Graeme

Overnattede 2 nætter i september 2023

10/10 Fremragende

Jacqueline

Overnattede 1 nat i september 2023

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cool Castle Stay
Overnattede 1 nat i september 2023

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing people great food wished we were able to stay longer recommended
Overnattede 2 nætter i august 2023

10/10 Fremragende

Jill

Overnattede 1 nat i august 2023

10/10 Fremragende

Douglas

Overnattede 1 nat i august 2023

10/10 Fremragende

Hugh, Gig Harbor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a beautiful, quiet place in the country with wonderful, caring staff. Elly, Alex, and Ivan were great. Our kids loved that they could spend a night in a castle. We also took a lovely walk on the grounds.
Overnattede 1 nat i august 2023

10/10 Fremragende

Derek

Overnattede 1 nat i juli 2023

10/10 Fremragende

Grant

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful in every way!
Absolutely amazing stay in every way. The staff were all so friendly - Elena was so kind and helpful when checking us in & out, Alex was an amazing server at dinner and was also very polite, and also a thank you to Ivan and Debbie for serving great drinks and making up our room so well. We had a wonderful stay and will definitely return as soon as we can. The room was comfortable and had a nice view of the front gardens, and the castle overall is simply beautiful and in a very peaceful, quiet location. Really romantic. 10/10, definitely recommend.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Jeremy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

10/10 Fremragende

Richard

Rejste med partner
Absolute joy staying here! Who wouldn’t want to stay in a castle? But this castle has the best service I’ve had from any hotel. Just has such a wonderfully warm feel around the place and the family are so friendly and attentive!
Overnattede 1 nat i juli 2023

10/10 Fremragende

Simon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were incredibly welcoming and after a long day driving it felt like being welcomed home. Dinner was excellent and the whole property had real character but it was the staff that made it extra special. Would highly recommend
Overnattede 1 nat i juli 2023
Svar fra Elena den 21. jul. 2023
Dear Simon, Thank you so much for taking the time to leave such a lovely review. It was a pleasure to have you both stay with us. Take care, Elena and Alex.

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hidden Gem
Great stay, made welcome from arrival to departure. If you want a quiet weekend away from it all this is the place. Room was large and very clean. We will definitely stay again.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Kathleen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A lovely stay at Otterburn castle hotel . The family that run the hotel do everything they can to make your stay pleasurable . The food is delicious and service wonderful . A lovely experience thank you
Overnattede 1 nat i juni 2023

10/10 Fremragende

Jamie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful building and grounds . Could not fault the staff very friendly and welcoming . Nice selection of breakfast
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Shirley

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were so welcoming and helpful nothing was too much bother. The food including the breakfast was excellent. They made you feel so comfortable.
Overnattede 1 nat i juni 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i juni 2023

6/10 Okay

Gary

Synes godt om: Service og personale
Synes ikke om: Rengøring
The state of the bathroom was very disappointing, it was very dated with a loose tap on the sink with slow intermittent flow of cold and hot water. In the shower, the rising rail was loose with the shower flex very dirty in places, grime around the bath and sink. The shower pressure water was but a trickle, thankfully it lasted for us to get washed.. Downstairs and all the rooms were lovely, but let down very badly by of the bathroom.....Sorry too expensive for what you get in return.....................
Overnattede 1 nat i juni 2023

10/10 Fremragende

Lucy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay very welcoming
The staff were so welcoming and helpful. Lovely room and great breakfast the next morning. Stayed here for a wedding at Le Petit Chateau, really handy.
Overnattede 1 nat i juni 2023

10/10 Fremragende

Melanie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome staff
This is a really lovely hotel. Stunning on the outside as well as the in. I loved the old vintage furniture in the bedrooms - especially my huge mirrored wardrobe. A family of 15 of us went and we all loved it. I especially loved the staff at this hotel. Such friendly, lovely, personable people. It really makes a difference to be able to have a laugh with the staff. Breakfast was great. Thanks for having us.
Overnattede 1 nat i juni 2023
Svar fra Elena den 3. jun. 2023
Hiya Melanie, Thank you so very much for your lovely feedback.You were all such lovely guests to have stay with us. Take care, Elena

10/10 Fremragende

Allison

Overnattede 1 nat i maj 2023

10/10 Fremragende

Mr

Overnattede 1 nat i maj 2023

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay in otterburn
Beautiful hotel in great location. Staff could not have been more helpful. Very clean with nice decor with a very comfortable big bed
Overnattede 1 nat i april 2023

10/10 Fremragende

Deborah

Overnattede 1 nat i april 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good hotel well run with friendly staff. Beautiful location with great views.
Overnattede 1 nat i april 2023

10/10 Fremragende

Lesley

Overnattede 1 nat i april 2023

10/10 Fremragende

Catherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was lovely….well maintained….very warm welcome by the owner and her son….lovely ambiance in the hotel…..excellent service and food….spotless…..no negative comments to make…..we would recommend it as a destination for touring the area…..good distance from lots of tourist attractions…..
Overnattede 3 nætter i april 2023

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay!!!
Lovely owners who couldn’t do enough to accommodate us. Food was delicious and chef had no issues accommodating dietary requirements which was appreciated. Room was lovely, clean and spacious. Lots to do in local area. Overall would recommend and would definitely stay again!!
Overnattede 2 nætter i april 2023

10/10 Fremragende

JOANNE

Overnattede 1 nat i april 2023

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommended
Lovely place, superb food and the friendliest and most welcoming host.
Overnattede 2 nætter i april 2023

10/10 Fremragende

Mary

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exceptional service and friendliness. Food was spectacular Love the atmosphere and how original things have been kept You will not be disappointed
Overnattede 2 nætter i april 2023

10/10 Fremragende

Janet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One night stay visiting Vindolanda
Lovely greeting, lovely surroundings, lovely evening meal. bedroom lovely and warm.
Overnattede 1 nat i april 2023

10/10 Fremragende

Melissa

Overnattede 1 nat i april 2023

8/10 Udmærket

Dan

Synes godt om: Rengøring, service og personale
Nice but not good value for money
We had a nice stay. Not worth the money for a basic room and middle of the road breakfast.
Overnattede 1 nat i april 2023

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff very friendly. Food was first class. Room was excellent.
Overnattede 1 nat i marts 2023

10/10 Fremragende

Matt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
An absolute must!!
The service throughout was excellent, for a family concern managing such a large estate is truly commendable!! The food was M/Star standard, I would highly recommend eating in the restaurant, it was delicious. I will be going back, it is worth staying there for the experience alone!! Many thanks to the staff - excellent service.
Overnattede 1 nat i februar 2023

10/10 Fremragende

N

Overnattede 1 nat i december 2022

10/10 Fremragende

Dan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022

8/10 Udmærket

Henry

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i november 2022

10/10 Fremragende

Janet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a fab place, friendly helpful staff, lovely breakfast would recommend and would stay again thank you xx
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Sue

Overnattede 1 nat i oktober 2022

10/10 Fremragende

Janet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best place to stay
Brilliant place owner lovely a relaxing friendly place. Food amazing. Would love to stay there again. Had a great couple of days
Overnattede 2 nætter i september 2022

10/10 Fremragende

Lindsay

Overnattede 1 nat i september 2022

8/10 Udmærket

Lorna, Colts Neck

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful, historic building owned & run by a mother-son family & friends. Warm welcome & Eleanor offered a fascinating recount of the building’s varied history when asked. Lovely dinner & breakfast served. Clean rooms & comfy beds (just no WiFi in room - available in lounge & bar area). Super grounds and location. Unique stay. Absolutely worth a visit if in area.
Overnattede 1 nat i september 2022