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Anmeldelser af DoubleTree by Hilton Hotel Newcastle International Airport

4 out of 5
DoubleTree by Hilton Hotel Newcastle International Airport
Woolsington, Newcastle-upon-Tyne, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 588 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 286 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 68 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 1003 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Poul Hendrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021

10/10 Fremragende

Kjeld

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2020

8/10 Udmærket

Dan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra Doubletree by Hilton NCL den 27. jan. 2020
Thank you Dan!

8/10 Udmærket

Torben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mulighed for tidelig morgenmad, høj standard. Gåafstand fra lufthavnen.
Overnattede 2 nætter i november 2019
Svar fra Doubletree by Hilton den 15. nov. 2019
Thank you Torben

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Super fint hotel lige ved siden af Newcastle lufthavn. Godt service - hurtig indtjekning. Rigtig fin restaurant på hotellet. Kommer helt sikkert igen!
Overnattede 1 nat i januar 2019
Svar fra Doubletree by Hilton Newcastle Airport den 14. jan. 2019
Tak Thomas!

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient location. Friendly staff. Overall comfortable but would have preferred firmer pillows.
Overnattede 1 nat i maj 2024
Svar fra Reservations den 27. maj 2024
Thank you for your feedback, your comments have been passed onto the relevant department. We hope to welcome you back to The DoubleTree again in the near future.

2/10 Forfærdeligt

Beverley

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
20 minutes before we arrived I was informed that they couldn’t provide parking for a weeks holiday. I then had a mad panic to find parking elsewhere. I text the Hilton 2 months before to confirm we would need 7 nights parking.
Overnattede 1 nat i maj 2024
Svar fra Reservations den 28. maj 2024
Thank you for your feedback, Beverley.We would like to hear more in regards to your issue as we do not have any services supplied where you can book parking via text, all parking is done directly through our in-house reservations or through a contracted 3rd party agent. Please feel free to contact us directly to discuss this further.

10/10 Fremragende

Ivan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the airport
Overnattede 1 nat i maj 2024
Svar fra Reservations den 27. maj 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the not so distant future!

10/10 Fremragende

Christine, Vancouver

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is within a 2 minute walk of NCL airport. Our room was very clean, well appointed, with a comfortable bed. Both the bar and restaurant provided very good meals for a reasonable price. The front desk staff were friendly and helpful when we arrived a little before check in time.
Overnattede 2 nætter i maj 2024
Svar fra Reservations den 27. maj 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the not so distant future!

10/10 Fremragende

Philip

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Another enjoyable stay
Overnattede 1 nat i maj 2024
Svar fra Reservations den 23. maj 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the not so distant future!

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed here a few times and very well presented & convienient
Overnattede 1 nat i maj 2024
Svar fra Reservations den 15. maj 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the not so distant future!

10/10 Fremragende

Lynne, Hamilton

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great place to spend our last night of travel.Train was accessible to go back into Newcastle for one last evening at the pub with family. We were a one minute walk to airport and rooms were comfortable. We had asked for early check in which wasn’t ready but one room was ready and we stowed all luggage in that room . Good food and drinks!
Overnattede 1 nat i maj 2024
Svar fra Reservations den 15. maj 2024
Thank you for your feedback! We hope to have you stay with us again at The DoubleTree in the not so distant future!

10/10 Fremragende

Andrea, Durham

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent with easy access to airport. Staff lovely. Qiet, comfortable, clean.
Overnattede 1 nat i maj 2024
Svar fra Reservations den 13. maj 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree in the not so distant future!

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
*
Overnattede 1 nat i maj 2024
Svar fra Reservations den 13. maj 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree in the not so distant future!

2/10 Forfærdeligt

brian

£30 room charge without consent ? , never again
Overnattede 1 nat i april 2024
Svar fra Reservations den 13. maj 2024
Thank you for your feedback, if there is anything you would like to discuss regarding your stay please contact us directly as we would like to know your thoughts & rectify any issues.

4/10 Dårligt

Emma

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Reservations den 13. maj 2024
Thank you for your feedback, if there is anything you would like to discuss regarding your stay please contact us directly as we would like to know your thoughts.

10/10 Fremragende

scott

Rejste med familie
Unbelievable how close the hotel is to the airport. 10 and a half rolly pollys and your there .
Overnattede 1 nat i april 2024
Svar fra Reservations den 6. maj 2024
Thank you for your feedback & providing us with a laugh - note we do not recommend guests rolly polly into the terminal! We hope to welcome you back to The DoubleTree in the not so distant future!

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the staf were more than helpful and very welcoming keep up the fantastic work
Overnattede 1 nat i april 2024
Svar fra Reservations den 6. maj 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree in the not so distant future!

10/10 Fremragende

Emily

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a wonderful evening. Runway view - added to the excitement of our holiday and perfect to walk to the airport. Super convenient
Overnattede 1 nat i april 2024
Svar fra Reservations den 24. apr. 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future!

10/10 Fremragende

Joan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very handy for airport
Overnattede 1 nat i april 2024
Svar fra Reservations den 24. apr. 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future!

8/10 Udmærket

Sam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice easy check in following late night flight, very comfy bed, breakfast ok
Overnattede 1 nat i april 2024
Svar fra Reservations den 22. apr. 2024
Thank you for your feedback. We hope to welcome you back to The DoubleTree again in the near future.

8/10 Udmærket

Jessica

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel, very clean however £20 for parking is unreasonable especially as a paying guest. Understand it’s near an airport but think paying guests should get a cheaper rate.
Overnattede 1 nat i april 2024
Svar fra Reservations den 22. apr. 2024
Thank you for your feedback, I have passed your comments on to the relevant departments. We hope to welcome you back to The DoubleTree again in the near future for a more satisfying stay.

8/10 Udmærket

Edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Reservations den 16. apr. 2024
Thank you for your feedback. We hope to welcome you back to The DoubleTree again in the near future!

10/10 Fremragende

Shannon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My only complaint is - I had to pay to park @ the hotel, that’s ridiculous. If you stay the night in the hotel your parking should be included
Overnattede 1 nat i april 2024
Svar fra Reservations den 9. apr. 2024
Thank you for your feedback! I've passed your comment onto the relevant department. We hope to welcome you back to The DoubleTree again in the near future.

10/10 Fremragende

Andrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Reservations den 10. apr. 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future!

10/10 Fremragende

Neil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Poor breakfast.
Overnattede 1 nat i april 2024
Svar fra Reservations den 8. apr. 2024
Thank you for your feedback, I have passed on your comments to the relevant department. We hope to welcome you back to The DoubleTree again in the future.

6/10 Okay

Peter

Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Comfortable hotel but food is overpriced and uninspiring.
Svar fra Reservations den 2. apr. 2024
Thank you for your feedback, I have passed on your comments to the relevant departments. We hope to welcome you back to The DoubleTree again in the near future for a better stay.

6/10 Okay

Ian

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A noisy plumbing system spoiled our overnight stay.
Overnattede 1 nat i februar 2024
Svar fra Reservations den 1. mar. 2024
Thank you for your feedback. I'm sorry to hear your stay wasn't up to the standard we usually uphold. I have passed your feedback onto the relevant departments.

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is as expected from a Hilton and very close to the airport
Overnattede 1 nat i februar 2024
Svar fra Reservations den 29. feb. 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

8/10 Udmærket

Charles

Rejste med familie
Wonderful staff and excellent location for early flight. Nice restaurant on-site. The mattress was very firm and the interior of the room could use a refresh.
Overnattede 1 nat i februar 2024
Svar fra Reservations den 29. feb. 2024
Thank you for your feedback! I have passed on your comments to the relevant departments. We hope to welcome you back to The DoubleTree again in the near future.

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Reservations den 29. feb. 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

2/10 Forfærdeligt

Anthony

Overnattede 1 nat i februar 2024
Svar fra Reservations den 29. feb. 2024
Hi Anthony, if you would like to contact the hotel directly to discuss any issues you had during your stay we would love to get some feedback. Thank you.

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a fantastic place to stay the night before flying out of Newcastle airport. Very short, easy walk to the airport and clean, comfortable hotel with tasty food and helpful staff. Would stay here again and recommend to others!
Overnattede 1 nat i februar 2024
Svar fra Reservations den 26. feb. 2024
Thankyou for your lovely feedback! We hope to welcome you back to The Doubletree again in the near future!

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Reservations den 26. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

8/10 Udmærket

Peter

Overnattede 1 nat i februar 2024
Svar fra Reservations den 26. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Reservations den 26. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

10/10 Fremragende

Steven

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Reservations den 23. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Fremragende

Sheila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Reservations den 20. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

8/10 Udmærket

James N

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i februar 2024
Svar fra Reservations den 20. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

10/10 Fremragende

Sheila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Reservations den 20. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

8/10 Udmærket

Raymond

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gute Lage zum Flughafen.
Overnattede 2 nætter i februar 2024
Svar fra Reservations den 20. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

10/10 Fremragende

Stephen

Overnattede 1 nat i februar 2024
Svar fra Reservations den 20. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

10/10 Fremragende

Joan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient for airport
Overnattede 1 nat i januar 2024
Svar fra Reservations den 20. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

10/10 Fremragende

Isaac

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Reservations den 13. feb. 2024
Thankyou for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

4/10 Dårligt

Josh

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Reservations den 14. feb. 2024
Hi Josh, we would like to hear any feedback that you have as to why you felt your stay with us was poor, in order to improve our guest expectation. Please feel free to contact us directly.

8/10 Udmærket

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Great location for flying out of NCL. Hotel was quiet and we enjoyed a bar meal the evening of our stay. Family room was ideal and my only complaint was that the wall sockets for charging were in random spots.
Overnattede 1 nat i januar 2024
Svar fra Reservations den 12. feb. 2024
Thank you for your feedback! I have passed your comments onto the relevant departments. We hope to welcome you back to The DoubleTree again in the near future.

10/10 Fremragende

Louise, Greenside

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Reservations den 12. feb. 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

4/10 Dårligt

Gennine

Downstairs modern but bedrooms dated and cold. Was in an accessible room (wasn’t required) and the duvet was plastic and couldn’t comfortably have a shower because of handrails and seats. Great for those who require it of course. Headboard leather all torn. Not worth the money! Stay at the Premier Inn!
Overnattede 1 nat i februar 2024
Svar fra Reservations den 9. feb. 2024
Thank you for your feedback. I'm sorry to hear you were dissatisfied with your stay. I've passed your comments onto the relevant departments.

10/10 Fremragende

Chris

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Reservations den 12. feb. 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Fremragende

Greg

Overnattede 1 nat i februar 2024
Svar fra Reservations den 9. feb. 2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.